Reference ID: 001-CATP-549
Line of Business: Outpatient Pharmacy, Canadian Addiction Treatment Pharmacy
Location: North York, ON ( 482 Champagne Dr, North York, ON M3J 2C6)
Position Type: Permanent, Full-Time
Vacancy Status: This posting is in replacement for an existing vacancy
Hours: 40 Hours Per Week. For specific information on the schedule, please scroll to the bottom of the posting.
WHAT YOU’LL LOVE ABOUT CATC:
AS A MULTIDISCIPLINARY HEALTHCARE TEAM - TOGETHER, WE:
Compassion – we meet people where they are, ready to help
Accountability – we take responsibility for outcomes
Respect – we work well with others
Excellence – we deliver exceptional experiences to everyone we encounter
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Wellness: Group Benefits Plan for you and your family along with Employee Assistant Programs through TELUS Health, discounted GoodLife fitness memberships, paid time off for vacation, wellness days for illness, and mental health, and bereavement.
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Career Development: Professional Development, Lunch & Learn Sessions and access to 100+ courses within the Company’s Learning Management System.
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Preparation for the Future: Retirement Savings Plan (RRSP/DPSP).
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Employee Recognition: Service Recognition Program.
ABOUT THE POSITION:
The Pharmacy Manager (PM) provides leadership to a team of pharmacy professionals including but not limited to Pharmacists, Registered Pharmacy Technicians and Pharmacy Assistants. The PM is accountable for the operational success of their pharmacy and its impact on CATC’s clinic and pharmacy network.
WHAT YOU’LL NEED TO HAVE:
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Holds self and others accountable
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Embraces change, proven ability to lead others through change
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Demonstrate customer service excellence
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Delegates responsibility effectively
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Ability to remain organized and prioritize work in a fast-paced environment
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Ability to communicate effectively with internal and external contact, both orally and in writing
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Bachelor of Science in Pharmacy or higher
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Licensed and in good standing with the Ontario College of Pharmacists
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2 years pharmacist experience preferred
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Leadership experience is preferred
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Working level knowledge and comfort with MS Office (Word, Power Point, Excel, Outlook)
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Satisfactory criminal reference check
YOUR DUTIES AND RESPONSIBILITIES:
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Accountable to the P&L statement and in attaining target metrics (including but not limited to labour, professional services, inventory, script capture, patient census and expense control)
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Accountable for regulatory compliance such as filling the role of Designated Pharmacy Manager as outlined by the Ontario College of Pharmacists (OCP), adherence to the NAPRA Model Standards of Practice for Canadian Pharmacists and OCP standards of practice, including but not limited to, all Federal and Provincial laws, regulations, and by-laws governing Pharmacy
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Facilitate a safe & healthy work environment in compliance with guiding occupational health and safety legislation
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Drive adherence to company policy, procedure, and Standard Operating Procedures (SOPs) at the location level
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Maintain a safe, effective and compliant medication management system (including procurement, inventory, record keeping, security and protection of controlled and targeted substances)
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Ensure prescriptions are processed and billed in accordance with internal policy and third-party payer provider agreements
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Monitor location’s performance to KPI’s and actively work in collaboration with the RM to improve upon operational performance
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Report incidents, actively participate in incident investigations and implementing preventative measure to improve to improve the accuracy and efficiency in the preparation of prescriptions
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Resolve concerns from patients, physicians and the general public within a patient centric service model
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Ensure that patient care is provided according to evidence-based practices
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Facilitate a patient centric environment which:
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Respects all patients and their unique needs
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Actively responds to referrals from our internal clinic network and external community partners
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Ensures all patients follow internal clinic and pharmacy guidelines for program participation
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Accountable to the P&L statement and in attaining target metrics (including but not limited to labour, professional services, inventory, script capture, patient census and expense control)
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Effectively organize teams work responsibilities / prioritizing work tasks, including assignment of employee resources within the operation and facilitating cross-training
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Ensure Pharmacists and Registered Pharmacy Technicians are working within their full scope of practice
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Foster a culture of accountability, autonomy, and excellence in patient care (including respectful and judgement-free environment)
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Perform recruitment, selection, onboarding, orientation and on-the-job training activities
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Manage employee performance including preparation and delivery of probationary and annual performance evaluations and execution of development plans
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Address internal personnel concerns, identifying solutions and action plans
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Schedule employees and approve time, including time-off requests
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Maintain an informed team through regular huddles
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Establish, foster, and maintain good relationships with CATC physicians and clinic staff to provide optimal patient care and increase patient census
At Canadian Addiction Treatment Centres, we strive to be leaders in the industry by creating access to best-in-class treatment to the communities that we serve. Our mission is to improve the lives of individuals living with the devastating effects of drug addiction. We focus on the quality of care and patient experience while providing an encouraging, compassionate and judgement-free environment. We apply a multidisciplinary, evidence-based approach and strive to provide quality of care and patient experience while providing an encouraging, compassionate and judgement-free care environment. Each of our clinics offers integrated medical and pharmacy services specifically designed to engage patients in a manner that promotes the development of a strong therapeutic relationship between the patient and his/her CARE team.
Please visit www.canatc.ca for more information!
Canadian Addiction Treatment Centres remains an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.
