Toronto, On Document reviewer Jobs – 111 Openings This Week

Operational Support Specialist
Adecco Canada —Toronto, ON
- $28 an hour
- Temporary
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Technical Group Leader, Downstream Manufacturing - Biologics - Eurofins CDMO Alphora, Inc.
Eurofins Canada BioPharma —Mississauga, ON
- $95,000 a year
- Immediate opening
- Engineering
- Laboratory experience
- Master's degree
- Designated paid holidays
- Disability insurance
Quick apply

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Operational Support Specialist

Adecco Canada -
Toronto, ON

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Job details

Temporary | Contract
$28 an hour
2 days ago

Qualifications

Bilingual
French
Microsoft Excel
Microsoft Outlook
Post-secondary education
English
Microsoft Office
High school diploma or GED
Analysis skills
Case management
Communication skills

Full job description

Adecco is currently hiring a Bilingual Operational Support Specialist for a remote opportunity supporting complex customer inquiries requiring a high level of professionalism, empathy, and analytical thinking. This role is ideal for candidates with a background in the legal or medical field who are comfortable interpreting documentation, conducting research, and assisting customers with sensitive or complex situations.
In this position, you will serve as an escalation point for customer inquiries received through warm transfers from the call center team. You will provide personalized support, review medical and legal documentation, investigate cases using internal systems, and ensure all interactions are accurately documented.

Salary: $28.00/hour
Location: Remote
Schedule: Monday to Friday, 9:00 AM - 5:00 PM
Employment Type: Full-Time Temporary
Vacancy Status: This posting is for an existing vacancy.

Responsibilities

Handle inbound customer calls in a professional, courteous, and empathetic manner
Provide personalized guidance and support beyond standard call scripts
Review, interpret, and assess complex medical and legal documentation
Conduct research using internal systems to investigate and resolve customer inquiries
Manage sensitive and challenging conversations while maintaining professionalism
Document customer interactions accurately and thoroughly
Navigate multiple systems and databases simultaneously
Follow assigned schedules, procedures, and call-handling processes
Escalate issues appropriately and collaborate with internal teams when required
Maintain confidentiality and compliance with all project requirements
Deliver exceptional customer service while exercising sound judgment and critical thinking

Qualifications

Must be legally eligible to work and reside in Canada
Bilingual in French and English (spoken and written) is required
High school diploma required; post-secondary education is preferred
Background in the legal or medical field is strongly preferred (e.g., law clerk, paralegal, nurse reviewer, legal assistant, healthcare administration)
Strong communication and active listening skills
Excellent attention to detail and organizational abilities
Strong analytical and critical thinking skills
Ability to interpret and understand complex documentation
Customer-focused mindset with sound professional judgment
Proficiency with Microsoft Office applications, including Excel and Outlook
Ability to work independently in a remote environment
Experience handling sensitive information with discretion and confidentiality
Ability to multitask and manage competing priorities effectively

Why Apply

Fully remote opportunity with a consistent weekday schedule
Competitive hourly wage
Opportunity to utilize legal or medical experience in a customer-focused role
Meaningful work supporting individuals with complex inquiries
Professional and collaborative team environment
Gain experience working with specialized documentation and case management processes

Interested in this position? Apply now! Our dynamic recruitment team is ready to welcome you and support you on your path to success.
At Adecco, our purpose is simple: to make the future work for everyone. We live our values - Passion, Collaboration, Inclusion, Courage, and Customer-Centricity - by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from people of all backgrounds and identities. Together, we are shaping a future that works for everyone.
If you would like to learn more about Aspire Academy to enhance your skills for your next role, feel free to ask!
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document reviewer jobs in toronto, on

Operational Support Specialist

Technical Group Leader, Downstream Manufacturing - Biologics - Eurofins CDMO Alphora, Inc.

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