Calgary Ab Technical support Jobs – 126 Openings This Week

Helpdesk Technician
One Piece IT —Calgary, AB
- $21–$25 an hour
- Weekends as needed
- Azure
- Computer Science
- Writing skills
- Mileage reimbursement
Quick apply
3h
Specialist IT Controls
CPKC —Calgary, AB
- Full-time
- Microsoft Excel
- Finance
- Bachelor's
Senior Systems Administrator
PCe Solutions —Calgary, AB
- $50,000–$85,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- English
- Dental care
- Paid time off
Quick apply
2d
Specialist - IT ETRM System (Lead/Principal)
Parkland Corporation —Calgary, AB
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Specialist - IT ETRM Systems Dev (Lead/Principal)
Parkland Corporation —Calgary, AB
- Full-time
- SQL
- Project management
- Presentation skills
IT System - Escalations Technician
AlphaKOR —Calgary, AB
- Full-time
- Remote
- Computer Science
- English
- Bachelor's
- Mileage reimbursement
Quick apply
3d
Bilingual Fixed Ops Automotive Software Trainer
PBS Systems —Calgary, AB
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Lead Specialist – IT SAP
Parkland —Calgary, AB
- Full-time
- Analysis skills
- Project management
- Bachelor's
Quick apply
Spécialiste, soutien comptable
MNP —Calgary, AB
- Hybrid work
- Bilingual
- Computer science
- English
- Paid time off
Specialist - IT ETRM System (Lead/Principal)
Parkland —Calgary, AB
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Specialist - IT ETRM Systems Dev (Lead/Principal)
Parkland —Calgary, AB
- Full-time
- SQL
- Project management
- Presentation skills
Quick apply
Project Team Engineer
403Tech —Calgary, AB
- English
- Computer networking
- Communication skills
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
8d

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technical support jobs near calgary ab

Helpdesk Technician

One Piece IT
Calgary, AB

Quick apply

Job details

Contract
$21–$25 an hour
3 hours ago

Qualifications

MCITP
Azure
Computer Science
MCP
DEP
Writing skills
CCNA
ACS
English
Bachelor's
Communication skills
CompTIA A+
Help desk
Information Technology

Full job description

Job Summary
One Piece IT (OPIT) provides personable, fully managed IT support services for our clients. Which includes a full line up of solutions ranging from Hardware and Software support, Cloud Services, and Website & Application development. Within the core of all these services is ensuring our team has our clients in mind and is meeting their needs.

As one of our Helpdesk Technicians, you will be the first contact our clients will interact with. You will be responsible for providing technical support for basic network, server, and personal computing environments for Customers. Analyze, document, and provide technical solutions for IT environments. Perform supply chain management duties.

Key Responsibilities:

Client Consultation: Provide friendly and knowledgeable support for clients over the phone, email, and text messaging
Technical Troubleshooting: Resolve computer, account creation/deletion, file access, and other lower impacting client issues in a timely manner. Consult user guides, forums, technical manuals and other knowledge resources provided from manufacturers to assist with troubleshooting issues
Judgement: Identify in a timely manner when to escalate issues to a higher tier
Ticket Management: Ensure proper technical notes and classification have been documented into the ticketing system
Documentation: Provide detailed documentation for client training and guidance
Technical Setup: Assist field team with base configurations for client equipment ensuring proper installation of operating systems, and appropriate software.
Procurement: Aide with product solutioning to aid procurement team for purchases of software, hardware and other IT supplies and maintain inventory records and listings of client and OPIT assets
Vendor Management: Work with vendors to manage and resolve complex IT problems.
Confidentiality: Maintain confidentiality with regard to the information being processed, stored or accessed in client or One Piece IT systems.
Team Player: Work as a team member with other technical staff, such as developers or field staff, to ensure unified service to the client.
Other duties as assigned.

ADDITIONAL RESPONSIBILITIES

Assist personnel of other departments as a technical resource
Assist in the installation of hardware and software during projects
Responsibilities may require scheduled evening and weekend work in response to the needs of the systems being supported.
Police clearance may be required based on client policies.

Qualifications:

Proficient English reading, writing and communication skills required
Ability to maintain and troubleshoot IT hardware, software, and peripherals.
Ability to develop and write systems and application documentation and guides for users.
Ability to determine computer problems and coordinate hardware and/or software solutions.
Ability to develop systems solutions for operational problems.
Ability to learn and support new IT components.
Ability to multi-task
Must be able to work with users using interpersonal skills.
Able to lift and carry up to 50lbs
Must be able to travel to the office, work from home considerations will be considered after training and probationary period
Experience or training with managing Microsoft 365.
Diploma or bachelor’s degree in information technology, Computer Science, or a related field.
Environment-specific certifications such as CCNA, Microsoft Certifications (AZ-900, SC-900, MD-102), A+ certification, VCP-DCV, ITILv3 or v4, considered to be an asset.
Experience as a Helpdesk technician, preferably in an MSP environment.

Benefits:

Opportunities for professional growth and development.
Opportunity for a full-time role
Collaborative and supportive work environment.

Pay: $21.00-$25.00 per hour

Benefits:

Casual dress
Mileage reimbursement
On-site parking

Ability to commute/relocate:

Calgary, AB T2E 7C8: reliably commute or plan to relocate before starting work (required)

Education:

AEC / DEP or Skilled Trade Certificate (required)

Experience:

Help desk: 1 year (required)

Licence/Certification:

MCITP (preferred)
MCP (preferred)
CCNA (preferred)
Microsoft Certified: Azure Fundamentals (preferred)

Location:

Calgary, AB T2E 7C8 (required)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in calgary ab

Helpdesk Technician

Specialist IT Controls

Senior Systems Administrator

Specialist - IT ETRM System (Lead/Principal)

Specialist - IT ETRM Systems Dev (Lead/Principal)

IT System - Escalations Technician

Bilingual Fixed Ops Automotive Software Trainer

Lead Specialist – IT SAP

Spécialiste, soutien comptable

Specialist - IT ETRM System (Lead/Principal)

Specialist - IT ETRM Systems Dev (Lead/Principal)

Project Team Engineer

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

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