Cranbrook, Bc Service representative Jobs – 111 Openings This Week

Customer Service Representative
Graymont —Canada
- Weekends as needed
- Hybrid work
- CRM software
- Sales
- Customer service
Premix Sales Representative
Stubbe s Workforce Inc —Canada
- $75,000–$90,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Account Executive
Compugen Inc —Canada
- $100,000–$120,000 a year
- Hybrid work
- Sales
- In-person
- Business
Director, Operations & Maintenance
Metrolinx —Canada
- $159,245 a year
- Full-time
- Engineering
- Project management
- Human resources
9d
ServiceNow Practice Pre-Sales Consultant
Compugen Inc —Canada
- $100,000–$150,000 a year
- Hybrid work
- Bilingual
- Sales
- English
Bilingual Contact Centre Manager – Customer Service (French/English)
Beyond Bilingual Inc. —Canada
- Up to $90,000 a year
- Weekends as needed
- Remote
- Bilingual
- Customer service
- English
Quick apply
7d
Sales Account Specialist (Inside Sales) NARS
Universal Rail Systems —Canada
- Full-time
- Sales
- Customer service
- High school diploma or GED
Quick apply
3d
Manager, Microsoft Software Sales West
Compugen Inc —Canada
- $80,000–$85,000 a year
- Hybrid work
- Microsoft Excel
- Sales
- Communication skills
Commission Sales Representative - Engineering Services
Demand For HR —Canada
- Hybrid work
- CRM software
- Sales
- Engineering
Quick apply
Inside Account Manager
Compugen Inc —Canada
- $50,000–$70,000 a year
- Hybrid work
- CRM software
- Sales
- Microsoft Office
1d
Project Superintendent (Geotechnical Construction)
Canada Geo-Solutions, Inc. —Canada
- $100,000–$150,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Mileage reimbursement
- Disability insurance
Quick apply
Canadian Private Client Adviser
Fisher Investments —Canada
- Employee assistance program
- Vision care

More jobs to discover

Find similar jobs that you might be interested in.

Premix Sales Representative
Stubbe s Workforce Inc —Canada
Handle invoicing, pricing, and payment inquiries. Reporting to the Premix Sales Manager this role will involve sales of our cement products to various customers…
$75,000–$90,000 a year
Quick apply
8d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Auto Technician / Service Advisor (Bilingual and 310s Red Seal Licensed) – Remote
Concentrix —Oshawa, ON
The Bilingual Auto Technician / Service Advisor engages with customers through inbound and outbound calls and/or online channels. Fluent in English and French.
$30–$38 an hour
Inside Sales Representative
Toro Steel Buildings —Markham, ON
Strong communication and relationship-building skills. Close Sales: Pitch, negotiate, and complete transactions. Top 50% of reps make an average of $265,000.
From $38,000 a year

Show more jobs in cities nearby

I want to receive the latest job alerts for service representative in cranbrook, bc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service representative jobs near cranbrook, bc

Account Manager jobs in Prince George, Bc

Account Manager jobs in Copenhagen, On

Account Manager jobs in Edmonton, Ab

Case Manager jobs in Mississauga, On

House Manager jobs in Toronto, On

Account Manager jobs in Nova Scotia

Case Manager jobs in Hamilton, On

Account Manager jobs in Stoney Creek, On

Account Manager jobs in Burlington, On

Full Time Executive Nanny jobs in Toronto, On

Account Executive jobs in Winnipeg, Mb

Account Executive jobs in Thorold, On

Account Executive jobs in Coquitlam, Bc

Account Executive jobs in Ontario

Account Manager Cosmetics jobs in Greater Toronto Area, On

Executive Administrative Assistant jobs in Edmonton, Ab

Bilingual Call Center Representative jobs in Mississauga, On

Bilingual Call Center Representative jobs in Toronto, On

Bilingual Call Center Representative jobs in Montréal, Qc

Seasonal Customer Service Representative, Lcbo jobs in Ontario

Customer Service Representative

Graymont -
Canada

Apply Now

Job details

Permanent | Full-time

Qualifications

CRM software
Cognos
Sales support
JD Edwards
Sales
Customer service
SAP
ERP systems
Logistics
Maintenance
Transportation management systems
Customer support
Logistics
Business
Associate's degree
Communication skills

Full job description

Customer Service Representative
Full-Time, Permanent, Hybrid
This position is can be located in any of the following Provinces: BC, AB, ON

Graymont is seeking a Customer Service Representative to ensure exceptional customer experiences through effective coordination and communication. Reporting to the Customer Service Manager, the role involves supporting customer relationships, processing orders accurately, maintaining records in Salesforce, coordinating with internal teams, and collaborating with sales and plant operations to ensure timely delivery. The CSR will also address customer concerns and contribute to ongoing service improvements, demonstrating strong customer relationship skills and a proactive attitude.

Responsibilities

Customer Relationship Support & Service Operations

Customer Engagement: Act as the primary contact for customers, ensuring strong relationships and responsive support.
Cross-Functional Communication: Coordinate between customers, sales, invoicing, plant operations, and logistics to ensure smooth information flow.
Issue Resolution: Handle inquiries and complaints promptly, identify recurring issues, and support continuous service improvement.
Customer Insights: Gather and share customer feedback to enhance service and satisfaction.
Operational Support: Help maintain SOPs, KPIs, and assist in training and supporting other team members.

Order & Logistics Coordination

Coordinate communication between customers and internal teams (sales, invoicing, operations, logistics).
Address inquiries and complaints efficiently, escalating recurring issues for long-term resolution.
Gather and relay customer feedback to improve service quality and customer experience.
Support maintenance of SOPs, KPIs, and assist in onboarding or guiding other team members as needed.

Demand & Supply Planning Support

Communicate customer and order trends to support accurate volume forecasting and business planning.
Contribute to S&OP meetings, offering insights to improve demand and supply alignment.
Support contingency planning by identifying supply alternatives during outages or plant disruptions.

Sales Support & Collaboration

Assist the commercial team as needed.
Coordinate customer-specific projects.
Maintain accurate customer master data.

Qualifications

Education: Associate degree or diploma in Business, Logistics, or related field.
Professional Experience: 3-5 years in Customer Service, Sales Support, Logistics Coordination, or similar roles preferred.
Technical Requirements:

o Experience with ERP systems (JD Edwards, SAP, etc.) and TMS platforms preferred.
o Familiarity with Salesforce or other CRM tools is a plus.
o Exposure to business intelligence tools like Cognos is advantageous.

Travel Component: Ability to travel 5–10% within North America; must reside within a reasonable distance from an airport.
Schedule Flexibility: Willingness to work occasional after-hours, weekends, and holidays as needed

Who You Are

Customer Focus: You prioritize understanding and meeting customer needs, delivering solutions that exceed expectations and build lasting satisfaction.
Problem Solving: You tackle complex challenges with practical, creative solutions, using experience and intuition to assess feasibility.
Effective Communicator: You are an active listener who can communicate effectively with different audiences in diverse situations.
Teamwork: You thrive in a multi-disciplinary team environment and believe that we can get further, faster by working together.
Effective Time-Management: You effectively prioritize tasks and manage your time to ensure deadlines are met.

Who We Are

Founded in 1948, Graymont is a trusted global leader in essential calcium-based solutions. Professionally managed and family-owned, we proudly serve a wide range of markets, customers, and communities throughout North America and Asia Pacific. Graymont is also the strategic partner of Grupo Calidra, the largest lime producer in Latin America.

Graymont’s strategy is anchored in its strong commitment to its core values of integrity, respect, teamwork, innovation, excellence, accountability, and long-term perspective.
Central to our philosophy is a long-term approach to our business, built on a solid commitment to sustainable growth and focus on decarbonization, all of which is embodied in our mission statement: Contributing to a decarbonized world by providing essential lime and limestone solutions.

To learn more about the employment experience at Graymont, click here.

If you're interested in exploring our current job opportunities, please visit us at www.graymont.com/en/careers.

Apply Now

Refine Your Search

service representative jobs in cranbrook, bc

Customer Service Representative

Premix Sales Representative

Account Executive

Director, Operations & Maintenance

ServiceNow Practice Pre-Sales Consultant

Bilingual Contact Centre Manager – Customer Service (French/English)

Sales Account Specialist (Inside Sales) NARS

Manager, Microsoft Software Sales West

Commission Sales Representative - Engineering Services

Inside Account Manager

Project Superintendent (Geotechnical Construction)

Canadian Private Client Adviser

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for service representative in cranbrook, bc

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected