About the Role :
- Provide technical support and customer service to our customers
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Partner with the Outside Sales team to support existing customers and help identify new business opportunities
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Learn about our products and services and educate customers on their features and benefits
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Process customer orders and maintain accurate order information
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Assist with preparing quotations, bids, and customer correspondence
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Support warehouse operations, including shipping, receiving, and inventory-related tasks as needed
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Contribute to sales, marketing, and branch initiatives
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Develop your product knowledge and industry expertise through hands-on training and mentorship
Here's a Snapshot of How You'll Contribute to Our Team :
No matter your role, you'll make a difference by bringing:
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A customer-first mindset and commitment to delivering excellent service
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Enthusiasm for learning and developing a career in sales and distribution
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A collaborative approach and willingness to support teammates across the branch
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Strong problem-solving skills and attention to detail
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Initiative, accountability, and a positive attitude
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Flexibility to take on new challenges and responsibilities as you grow
Who We're Looking For :
- High School Diploma required; post-secondary education in Business, Sales, Marketing, Engineering, Construction, or a related field is considered an asset
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Recent graduates and early-career professionals are encouraged to apply
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Previous customer service, retail, warehouse, co-op, internship, or sales experience is an asset but not required
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Strong organizational and communication skills with the ability to manage multiple priorities
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Comfortable learning and using new technology, software, and computer applications
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A proactive attitude with a willingness to learn and grow
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Ability to work both independently and as part of a team
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Ability to frequently lift and carry up to 25 lbs and occasionally up to 50 lbs
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Commitment to maintaining a safe and healthy work environment
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Ability to work in various weather conditions as required
Why Choose ICONIX? :
We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs, discounts, and perks, we’ve got our employees covered.
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Base Pay: $23.50 - $25.00 / Hourly. Exact compensation may vary based on skills, experience, and location.
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Market Competitive Compensation: We reward high-performance, team work, collaboration, and a continuous improvement mindset.
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Employee Incentive (Bonus) Plan: Our success is built on your success. We recognize employees for outstanding performance and the unique value they bring beyond the day-to-day, through our annual bonus program*.
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Retirement Savings Program: ICONIX will match your contribution dollar-for-dollar to a maximum percentage that is based on your length of service with the company.
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Comprehensive Health and Wellness Benefits: Choose from flexible healthcare coverage designed to support all ages and stages of life.
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Employee Referral Program: Help us continue to grow our team. If your referral proves to be a successful hire, you receive a bonus.
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Learning and Development: Reach your full potential and career aspirations with training and development opportunities.
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Employee Discount Programs: Take advantage of discount programs offered by our corporate partners for items such as computers, mobile phone services, and more.
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Other perks include: Generous vacation/paid time-off allowance, career advancement opportunities, flexible work arrangements, paid time-off to volunteer, work boot reimbursement*, education assistance, stability of a three-generation Canadian-owned family business, family work atmosphere
- For eligible employees.
ICONIX is committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at
[email protected] with your request. Your information will be treated as confidential.
Ready to build your career and realize your full potential? Apply now and join the flow!
ICONIX. Real People. Real Service. Real Solutions.:
ICONIX is Canada’s most diverse national waterworks distributor, with footprints across the country. We offer an agile, expert team of trusted, technical problem solvers that provide reliable access to innovative products and services for businesses and communities that depend on essential water and wastewater infrastructure. Learn more about ICONIX Waterworks.
Working at ICONIX Means Being Part of a Greater Organization :
ICONIX is proud to be part of the Deschênes Group, a family-owned business based out of Montreal, Quebec, consisting of 16 business units and growing. The Deschênes Group is consistently ranked among Canada’s Best Managed Companies, a true testament to the company’s commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more about the Deschênes Group.
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