waterloo, on program administrator Jobs – 93 Openings This Week

Associate Advisor - Group
Cremasco Partners —Guelph, ON
- $34,400.00–$89,577.29 a year
- Full-time
- Human resources
- In-person
- Dental care
Quick apply
4d
Senior Systems Developer
The Co-operators Group Limited —Guelph, ON
- $72,847–$121,411 a year
- Computer Science
- Salesforce
- DevOps
Quick apply
3d

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Associate Advisor - Group

Cremasco Partners
Guelph, ON

Quick apply

Job details

Permanent | Full-time
$34,400.00–$89,577.29 a year
4 days ago

Qualifications

Certified Employee Benefit Specialist
Human resources

Full job description

Associate Advisor – Group

Location: Kitchener–Waterloo–Cambridge–Guelph Region
Company: Cremasco Partners Inc
Employment Type: Full-Time

About Us

Cremasco Partners Inc is a fast-growing leader in the group insurance, employee benefits, and group pension space. We deliver comprehensive and customized benefits solutions to businesses of all sizes, with a strong focus on service excellence and long-term client relationships. As we continue to expand, we’re looking for a knowledgeable and service-driven advisor to join our dedicated team.

Role Overview

The group benefits advisors are key members of our client service team, responsible for maintaining and supporting a growing block of group benefits clients across the Kitchener–Waterloo–Cambridge–Guelph area. You’ll serve as the primary contact for plan administrators and members, ensuring smooth day-to-day administration, resolving inquiries, preparing and presenting annual renewals, and contributing to an exceptional client experience. Though not a requirement, ability to generate new business and expand existing relationships are key to continued growth.

This role is ideal for someone who thrives in a client-focused environment, enjoys solving problems, and is ready to grow with a company on the rise.

Key Responsibilities

Client & Member Support: Deliver timely, professional assistance to plan administrators and members regarding claims, eligibility, plan details, and coverage inquiries.
Plan Administration: Oversee the daily administration of group benefits plans, ensuring accuracy, compliance, and seamless execution.
Issue Resolution: Investigate and resolve claims and coverage concerns in collaboration with insurers and third-party providers.
Renewal Coordination: Lead annual renewals by gathering data, preparing documentation, presenting the renewals to clients, and assisting clients with plan updates.
Reporting & Documentation: Maintain accurate and detailed records of client interactions, plan changes, and administrative updates. Prepare reports for clients or internal teams when required.
Client Education: Help clients and members understand and navigate their benefits programs to improve confidence, utilization, and satisfaction.
Cross-Team Collaboration: Work closely with sales, underwriting, and claims teams to ensure integrated, high-quality service delivery.
Optional Sales Opportunities: While not required, the role offers opportunities to generate additional income through identifying and nurturing sales leads.

Qualifications

Experience: Minimum 5 years in group benefits, insurance administration, claims, or a related customer service role.
Knowledge: Strong understanding of group benefits plans, insurance products, and claims processes. Experience with benefits administration platforms is an asset.
Skills: Exceptional communication, organization, and problem-solving abilities. Comfortable working independently and within a team.
Credentials: Life License Qualification Program (LLQP) required; GBA designation, CEBS, or similar certifications are considered an advantage but are not mandatory.
Location: Candidates should be located within the Kitchener–Waterloo–Cambridge–Guelph region. Our office is based in Guelph.

Why Join Us?

Growth & Development: With ongoing expansion, we offer meaningful opportunities for professional advancement.
Supportive Team Culture: Join a positive, collaborative environment that values continuous learning and individual contributions.
Competitive Compensation: Enjoy a strong compensation package, group benefits, and performance incentives.

Additional Details

This is an on-site role to support teamwork, mentorship, and exceptional service delivery. Cremasco Partners Inc is committed to maintaining a welcoming, safe, and professional workplace for all employees and clients.

How to Apply

Ready to make an impact and grow with a forward-thinking organization? We’d love to hear from you. Please submit your resume and a cover letter outlining your experience and interest in the role to [email protected].

We look forward to reviewing your application!

Pay: $34,400.00-$89,577.29 per year

Benefits:

Dental care
Extended health care
On-site parking
RRSP match

Work Location: In person

Quick apply

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