calgary ab technical support Jobs – 117 Openings This Week

L2 Service Desk Contractor – Hardware & Device Operations Specialist
Symbiotic Group Inc. —Calgary, AB
- $18–$20 an hour
- Temporary
- Customer service
- Computer networking
- In-person
Quick apply
22h
DTO - Trainer Accounting
PBS Systems —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
12h
Lead Specialist – IT SAP
Parkland Corporation —Calgary, AB
- Full-time
- Analysis skills
- Project management
- Bachelor's
Specialist IT Controls
CPKC —Calgary, AB
- Full-time
- Microsoft Excel
- Finance
- Bachelor's
Recruitment System Administrator
FLINT Corp. —Calgary, AB
- Full-time
- Social media management
- English
- Microsoft Office
13d
IT System - Escalations Technician
AlphaKOR —Calgary, AB
- Full-time
- Remote
- Computer Science
- English
- Bachelor's
- Mileage reimbursement
Quick apply
3d
Senior Systems Administrator
PCe Solutions —Calgary, AB
- $50,000–$85,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- English
- Dental care
- Paid time off
Quick apply
2d
Specialist - IT ETRM System (Lead/Principal)
Parkland Corporation —Calgary, AB
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Specialist - IT ETRM Systems Dev (Lead/Principal)
Parkland Corporation —Calgary, AB
- Full-time
- SQL
- Project management
- Presentation skills
Bilingual Fixed Ops Automotive Software Trainer
PBS Systems —Calgary, AB
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Lead Specialist – IT SAP
Parkland —Calgary, AB
- Full-time
- Analysis skills
- Project management
- Bachelor's
Quick apply
Spécialiste, soutien comptable
MNP —Calgary, AB
- Hybrid work
- Bilingual
- Computer science
- English
- Paid time off
Specialist - IT ETRM System (Lead/Principal)
Parkland —Calgary, AB
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Specialist - IT ETRM Systems Dev (Lead/Principal)
Parkland —Calgary, AB
- Full-time
- SQL
- Project management
- Presentation skills
Quick apply
Project Team Engineer
403Tech —Calgary, AB
- English
- Computer networking
- Communication skills
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
9d
User Support Specialist - Part-Time
Kids Help Phone —Canada
- $23.86 an hour
- Part-time
- Remote
- Bilingual
- Customer service
- English
- Employee assistance program
13d
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off
Support Centre Technician - Tier 2
DataDrill Communications Inc. —Calgary, AB
- 8 hour shift
- Hybrid work
- Windows
- AWS
- Analysis skills
Quick apply
6h

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DTO - Trainer Accounting
PBS Systems —Calgary, AB
Able to travel within Canada and the U.S. up to 2 weeks per month; valid passport, U.S. visa (if applicable), and full driver’s license required.
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Bilingual Technical Support Specialist (French/English)
Power Staffing Solutions —North York, ON
The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with…
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8d
In-House Technical Support
SafeTech Security —North York, ON
Exercise good judgment in analysis of problem and determine if hardware/software solution can be completed over the phoneor solved by scheduling an onsite…
$20–$25 an hour
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3d

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L2 Service Desk Contractor – Hardware & Device Operations Specialist

Symbiotic Group Inc.
Calgary, AB

Quick apply

Job details

Temporary | Contract | Fixed term contract
$18–$20 an hour
22 hours ago

Qualifications

ITIL Certification
Operating systems
Customer service
Technical support
CompTIA Network+
IT support
Computer networking
ServiceNow
Communication skills
CompTIA A+
VPN

Full job description

Position: L2 Service Desk Contractor – Hardware & Device Operations Specialist

Location: Calgary, Alberta

Job ID#: 84084-25-0028/A

Duration: 12 Months

About the Role

Are you an IT professional who loves being active, working with your hands, and solving problems face-to-face rather than sitting in a call center all day?

On behalf of our client, a prominent government agency in Calgary, we are seeking a dependable, hands-on L2 Service Desk Contractor to lead physical device and hardware operations. In this role, you will be the physical "pit crew" for a large corporate office—managing the full lifecycle of employee technology from unboxing and imaging to desk-side troubleshooting and secure asset recovery.

If you thrive in an active environment where you can interact with users daily and keep enterprise tech running smoothly, we want to hear from you.

What You’ll Do Daily

Deploy & Refresh: Execute physical device moves, hardware refreshes, and workstation reconfigurations (laptops, dual monitors, docking stations, and enterprise peripherals).
Image & Provision: Handle hands-on end-user hardware preparation, including laptop/tablet imaging, secure data wiping, and re-imaging.
Lifecycle Logistics: Manage the tech onboarding and offboarding experience—preparing devices for new hires and recovering/reassigning assets from exiting staff.
Mobility Support: Act as the on-site point person for corporate iPhones (setups, secure wipes, hardware swaps, and basic telecom coordination).
Desk-Side Troubleshooting: Walk the floor to resolve physical connectivity issues, printer errors, shared device malfunctions, and basic meeting room tech problems.
Meticulous Asset Tracking: Log every hardware movement and service request accurately into enterprise ITSM tools (ServiceNow/Ivanti) to maintain an audit-ready inventory.
Inventory Logistics: Coordinate with mailroom and facilities teams to handle shipping, receiving, and internal distribution of IT equipment.

What You Bring (Required Skills)

Enterprise IT Experience: Proven experience providing on-site hardware and desk-side support in a large, structured enterprise IT environment.
Hardware Proficiency: Deep hands-on experience with laptop imaging/wiping, monitors, docking stations, printers, smartphones, and standard peripherals.
ITSM Tracking: Strong track record of documenting inventory and asset movements accurately in a ticketing system (e.g., ServiceNow, Ivanti).
Physical Capability: Ability to comfortably lift and move IT hardware, including boxed laptops, monitors, and inventory crates.
Customer Service Excellence: Exceptional communication skills with a calm, professional approach to managing expectations and resolving issues face-to-face.
Security Clearance: Must hold a valid Government of Canada Reliability Status, or possess clear eligibility to quickly obtain one.

Nice-to-Have Assets

Relevant certifications: CompTIA A+, Network+, or Microsoft 365 Fundamentals (MS-900).
Familiarity working within an ITIL-aligned Service Desk environment.
Experience supporting meeting room collaboration technology.

Why Apply?

Long-term, stable 1 to 2 years contract with a reputable public sector organization.
Consistent daytime hours with no evening or weekend shifts.
A collaborative, team-based environment where your physical presence and expertise are highly valued.

Job Types: Contract, Fixed term contract
Contract length: 12 months

Pay: $18.00-$20.00 per hour

Application question(s):

How many years of L2/L3 Technical Support experience do you have?
Are you able to work onsite in Calgary, AB, five days a week? (Yes/No)
Do you currently hold a valid, active Government of Canada Reliability Status security clearance or eligible to get one ?
This position requires the physical capability to lift, move, and deploy IT hardware (such as boxed desktop equipment, monitors, and inventory crates). Are you comfortable fulfilling this requirement?
How many years of experience do you have providing hands-on hardware support (imaging, deployments, device refreshes) in a large enterprise or corporate IT environment?
Which IT Service Management (ITSM) ticketing tools do you have hands-on experience using to track inventory and hardware asset movements?
Briefly describe your experience handling enterprise mobility devices (e.g., configuring corporate iPhones, executing secure device wipes, and managing mobile device replacements).

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in calgary ab

L2 Service Desk Contractor – Hardware & Device Operations Specialist

DTO - Trainer Accounting

Lead Specialist – IT SAP

Specialist IT Controls

Recruitment System Administrator

IT System - Escalations Technician

Senior Systems Administrator

Specialist - IT ETRM System (Lead/Principal)

Specialist - IT ETRM Systems Dev (Lead/Principal)

Bilingual Fixed Ops Automotive Software Trainer

Lead Specialist – IT SAP

Spécialiste, soutien comptable

Specialist - IT ETRM System (Lead/Principal)

Specialist - IT ETRM Systems Dev (Lead/Principal)

Project Team Engineer

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

User Support Specialist - Part-Time

Customer Service Representative - Automotive

Support Centre Technician - Tier 2

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