freight coordinator Jobs

Senior Customs Coordinator - Ocean/Air
Border Brokers —Canada
- $50,000–$60,000 a year
- Full-time
- Remote
- Supervising experience
- In-person
- Communication skills
- Commuter benefits
- Disability insurance
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Senior Customs Coordinator - Ocean/Air
Border Brokers —Canada
This role is responsible for supporting daily ocean and air customs processes, coordinating logistics activities, and providing leadership support to the…
$50,000–$60,000 a year
Quick apply

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Senior Customs Coordinator - Ocean/Air
Border Brokers —Canada
This role is responsible for supporting daily ocean and air customs processes, coordinating logistics activities, and providing leadership support to the…
$50,000–$60,000 a year
Quick apply

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Senior Customs Coordinator - Ocean/Air

Border Brokers -
Canada

Quick apply

Job details

Permanent | Full-time
$50,000–$60,000 a year

Qualifications

Supervising experience
Customer relationship management
Freight
Communication skills
Negotiation
Time management

Full job description

Border Brokers Inc. is a Canadian Customs Broker, Consultant, and Freight Forwarder with over 40 years of industry experience. We simplify customs clearance through customized solutions, in-house experts, and innovative processes—and we’re proud of the service that sets us apart.

We are seeking an experienced and detail-oriented Senior Customs Coordinator to join our team. This role is responsible for supporting daily ocean and air customs processes, coordinating logistics activities, and providing leadership support to the freight team.

The ideal candidate is highly organized, customer-focused, and experienced in customs and freight operations with strong problem-solving and communication skills.

What You’ll Do

Monitor Ocean/Air and Freight inboxes to ensure timely responses and operational efficiency
Review Ocean/Air customs entries for final accounting and resolve billing discrepancies
Request and collect required client information, forms, and documents as needed
Assess freight division operational needs and resources
Provide operational coverage for Freight Coordinators and the Ocean/Air Supervisor, including acting as Interim Supervisor during extended absences
Communicate with direct reports regarding workflow, operational concerns, and team support
Troubleshoot delays impacting the timely release of cargo
Support onboarding of new Ocean and Air clients and develop/maintain Standard Operating Procedures (SOPs)
Provide operational team support by managing workflows, coordinating freight quotes and cargo delivery, processing release documentation, and verifying payment and charge requirements prior to cargo release

What We’re Looking For

Experience in customs brokerage / customs release operations
Previous supervisory or team lead experience preferred
CCS Designation preferred
Strong organization and time-management skills
Ability to adapt and problem-solve in a fast-paced environment
Approachable, supportive leadership style
Comfortable delegating and guiding team performance

What We Offer

Solid compensation + bonus structure
Competitive benefits package, including: extended health & dental
RRSP matching
Additional paid time off & commuter benefit
Tuition reimbursement
Employee assistance program
Hybrid & work-from-home options
Company events and a supportive team culture
Long-term career growth with a well-established customs brokerage

Apply with a cover letter on Indeed today and grow your career with Border Brokers Inc.

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

Commuter benefits
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Tuition reimbursement
Work from home

Application question(s):

What are your Salary Expectations for this role?

Experience:

Customs Release: 3 years (required)

Licence/Certification:

Certified Customs Specialist (CCS) Designation (preferred)

Work Location: Remote

Quick apply

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Senior Customs Coordinator - Ocean/Air

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