barrie on program manager Jobs – 108 Openings This Week

Service Desk Analyst
Royal Victoria Regional Health Centre —Barrie, ON
- $36.56–$42.75 an hour
- Monday to Friday
- Computer science
- Computer Science
- Windows
1d
Floor Supervisor - Part-Time
Calvin Klein —Cookstown, ON
- $21.10–$24.43 an hour
- Part-time
- Sales
- Time management
- Designated paid holidays
- Dental care
14h
Retail Experience Lead
Pop's Cannabis —Barrie, ON
- $18.10–$19.10 an hour
- Overtime
- Sales
- Customer service
- High school diploma or GED
- Store discount
- Wellness program
Quick apply
Assistant Store Manager - Full-Time
Tommy Hilfiger —Cookstown, ON
- $24.60–$28.60 an hour
- Weekends as needed
- Time management
- Designated paid holidays
- Dental care
14h
PT Stylist
Levi Strauss & Co. —Cookstown, ON
- $14.70–$24.50 an hour
- Part-time
- Heavy lifting
- Customer service
- High school diploma or GED
Quick apply
1d
Assistant Front Store Manager
Shoppers Drug Mart / Pharmaprix —Innisfil, ON
- $18.50–$22.50 an hour
- Full-time
- Inventory management
- Retail management
- Communication skills
14d
Part Time Stylist
Levi Strauss & Co. —Cookstown, ON
- $14.70–$24.50 an hour
- Part-time
- Heavy lifting
- Customer service
- High school diploma or GED
Quick apply
1d
Home Support Worker - Innisfil, Angus (Talent Network)
CBI Home Health —Angus, ON
- $22.33 an hour
- Part-time
- English
- Travel
- Communication skills
- Mileage reimbursement
- Dental care
Quick apply
Personal Support Worker - Creemore, Stayner, New Lowell
CBI Home Health —Angus, ON
- $22.33–$24.03 an hour
- Part-time
- CPR Certification
- English
- First Aid Certification
- Mileage reimbursement
- Dental care
Quick apply
10d
Sr. Product Manager
Dash Social —Canada
- Full-time
- AI
- Communication skills
- Wellness program
- Dental care
14d
Business Development Manager - MedTech
Lumerate —Canada
- $80,000–$90,000 a year
- Full-time
- Remote
- Sales
- In-person
- Marketing
- Designated paid holidays
- Dental care
Construction Management Field Manager
Metrolinx —Canada
- $110,854 a year
- Weekends as needed
- Engineering
- Bachelor's
- Travel
- Wellness program
- Dental care
Bilingual Project Coordinator
Compugen Inc —Canada
- $25–$28 an hour
- Hybrid work
- Bilingual
- English
- Project management
Manager, People (Bilingual)
Career Contacts —Canada
- $75,000–$90,000 a year
- Immediate opening
- Bilingual
- English
- Bachelor's
- Wellness program
- Work from home
Quick apply
1d
Manager, I&IT Project Management Office
Metrolinx —Canada
- $123,026 a year
- Full-time
- Microsoft Excel
- PMP
- Master's degree
Senior Manager, Project Delivery – USRC
Metrolinx —Canada
- $140,764 a year
- Full-time
- Engineering
- Analysis skills
- Project management
4d
Project Manager, Ontario Line, Elevated Guideway & Structures
Metrolinx —Canada
- $93,798 a year
- Full-time
- PMP
- Engineering
- Project management
4d
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off

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Program Manager, Development
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Service Desk Analyst

Royal Victoria Regional Health Centre -
Barrie, ON

Apply Now

Job details

$36.56–$42.75 an hour
1 day ago

Qualifications

Computer science
ITIL Certification
Computer Science
Enterprise software
Microsoft Exchange
Windows
Technical support
Microsoft Office
Presentation skills
Bachelor's
Computer hardware
CompTIA Network+
Computer networking
Computer skills
College diploma
Citrix
Class G Licence
Communication skills
Active Directory
CompTIA A+
Driving Licence
Information Technology

Full job description

Job Description:

Royal Victoria Regional Health Centre (RVH) Regional Digital Health is seeking a highly motivated and organized Service Desk Analyst with a passion for technology and customer service. As a Service Desk Analyst, you will be a critical team member in the Regional Digital Health (RDH) team, that provides support to customers across the Regional Digital Health partners (Collingwood General and Marine Hospital, Georgian Bay General Hospital, Headwaters Healthcare Centre and Royal Victoria Regional Health Centre and others). This role offers the opportunity to work in a dynamic environment alongside skilled and innovative professionals committed to delivering exceptional technology solutions.

Reporting To: Service and Program Manager The Service Desk Analyst provides first-level technical support and aims for first-call resolution of issues related to computers, mobile devices, printers, software, and other end-user systems. Serving as the primary point of contact for staff and physicians at Royal Victoria Regional Health Centre (RVH) and Georgian Bay General Hospital (GBGH), the analyst handles IT requests through phone, email, the ticketing system, and in-person support. This role requires strong troubleshooting skills and hands-on technical experience with PCs, phones, audio-visual equipment, and Patient Services Entertainment Systems (PSES). Specialized expertise in printer repair, installation, maintenance, and troubleshooting—across both desktop and floor-model multi-function devices (e.g., Ricoh, HP, Canon, Lexmark)—is essential. The analyst also contributes recommendations for quality improvements and cost-effective printing strategies. The Service Desk Analyst is responsible for documenting, prioritizing, and resolving incidents and service requests in alignment with Service Level Objectives, escalating to Tier 2 when required. The role involves occasional lifting and pushing (10–15 lbs.) and equipment installation. Strong verbal and written communication skills are necessary to deliver clear technical guidance and remote support.

Education:

Completion of Community College diploma, 3 years with focus on computer science or equivalent

Undergraduate degree in information technology, computer sciences and/or technology engineering preferred

· A+ Certification, Network+ or MSSE Certification highly desired · ITIL certification preferred

Experience:

2-year experience in a similar role, providing technical support in an enterprise organization

Preference will be given to candidate with a minimum of 1 year experience in Health care

Service Desk experience in a Windows Environment is required Competencies:

Proficiency with computer hardware and desktop software

Proficiency with computer troubleshooting, analysis, critical thinking and problem-solving skills

Ability to learn multiple applications and systems

Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations with high clinical priority

Ability to work with external vendors for support and service

Ability to effectively communicate via telephone and email to users with various levels of computer understanding

Knowledge of networking configurations, installation, and maintenance

· Understanding of manipulating shared folder permissions · Experience working with Enterprise systems, Active Directory, Microsoft Exchange, Citrix and virtualized environments

Problem solving and critical thinking skills to diagnose problems and determine steps necessary to achieve an effective solution.

Ideal candidate has knowledge and experience with end user support with Microsoft Windows 10, and11 and Microsoft Office O365

Professional and effective presentation skills

Ability to quickly adapt to advancing technologies and procedural changes in a fast-paced environment

Ability to work independently or in a team environment

Attention to detail, exceptional documentation and organization skills are critical

Familiarity commonly used concepts, practices, and procedures within the Information Technology field

Valid G class driver’s license and access to reliable vehicle.

Criminal records check that is less than 6 months old at time of hire.

Responsibilities:

Provide first-call resolution for hardware and software issues, including PCs, mobile devices, printers, audio/visual equipment, and Patient Services Entertainment Systems (PSES).

Perform hands-on troubleshooting, installation, and maintenance of multi-function printers (Ricoh, HP, Canon, Lexmark) and other end-user devices.

Respond to support requests via phone, email, ticketing system, and in-person, ensuring accurate documentation and adherence to Service Level Objectives.

Track, monitor, and resolve incidents within service level agreements, escalating to Tier 2 when required.

Deliver professional, timely communication and exceptional customer service for all incidents and service requests.

Prepare, configure, and deploy computer workstations and peripherals, ensuring appropriate software installation, access rights, and accurate equipment inventory.

Troubleshoot PSES hardware and connectivity issues (e.g., displays, TVs, remotes, audio/signal problems) and coordinate with vendors or internal teams to address infrastructure-related concerns.

Create and maintain technical documentation, workflow materials, presentations, and knowledge base articles.

Recommend improvements to enhance service quality, technical efficiency, and cost effectiveness—particularly related to printing solutions.

Support a wide range of computing technologies, including desktops, laptops, phones, tablets, peripherals, printers, audio/visual systems, clinical applications, networks, and infrastructure.

Provide assistance to Digital Health teams during large projects, upgrades, and system deployments.

Follow all mandatory policies and procedures to ensure system and network security, privacy, and confidentiality.

Demonstrate strong work ethic, reliability, and accountability, consistently meeting commitments and deadlines.

Collaborate effectively with staff, hospital departments, and external partners to maintain high service levels.

Provide on-site support for RVH, GBGH, off-site locations, and regional partner hospitals during business hours as scheduled, and participate in the established on-call schedule to deliver on-site or virtual support after hours.

Uphold RVH’s mission, vision, values, and service culture in all interactions.

Exhibits the core values of Royal Victoria Regional Health Centre: Work Together, Respect All, Think Big, Own It, Care

Health and Safety Responsibilities: Adheres to Occupational Health & Safety responsibilities under Section 28 of the Occupational Health and Safety Act including: a) Works in compliance with the provisions of the Occupational Health and Safety Act and the regulations. b) Uses or wears the equipment, protective devices or clothing that the worker’s employer requires to be used or worn. c) Reports to his/her supervisor the absence of or defect in any equipment or protective device of which the worker is aware and which may endanger himself, herself or another worker; and d) Reports to his/her supervisor any contravention of the Occupational Health and Safety Act or the regulations or the existence of any hazard of which he/she knows. Participates in a culture of safety which encourages prevention, reduces errors and safeguards patients from harm. Completes the Ontario Ministry of Labour “Worker Health & Safety Awareness in 4 Steps” training and provides proof of completion.

Physical Demands: The job demands analysis is available upon request. This role requires the ability to lift and push up to 10–15 lbs. and safely use a 3–4-step ladder to access shelving and equipment.

Working Conditions: On-site presence at all regional partner locations is required. Candidates must have reliable transportation and a valid driver’s license, as travel to partner hospitals and off-site facilities across the region—both during business hours and on-call after hours—is an essential part of this role.

Hours of Work: This role provides Service Desk Tier 1 support to RVH and GBGH (and may expand to other Regional Partner Hospitals) during core business hours (Monday–Friday) and requires additional after-hours availability as part of the on-call rotation for on-site and virtual support. Reliable transportation and a valid driver’s license are essential, as travel to partner hospital sites is a key responsibility.

Apply Now

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program manager jobs in barrie on

Service Desk Analyst

Floor Supervisor - Part-Time

Retail Experience Lead

Assistant Store Manager - Full-Time

PT Stylist

Assistant Front Store Manager

Part Time Stylist

Home Support Worker - Innisfil, Angus (Talent Network)

Personal Support Worker - Creemore, Stayner, New Lowell

Sr. Product Manager

Business Development Manager - MedTech

Construction Management Field Manager

Bilingual Project Coordinator

Manager, People (Bilingual)

Manager, I&IT Project Management Office

Senior Manager, Project Delivery – USRC

Project Manager, Ontario Line, Elevated Guideway & Structures

Customer Service Representative - Automotive

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