Hardware/desktop support analyst Jobs

Systems Administrator
MDA Systems Ltd. —Ottawa, ON
- $75,000–$90,000 a year
- Customer service
- Windows
- Travel
- Disability insurance
- Dental care
Bilingual Service Desk Analyst
Maplesoft Group —Calgary, AB
- $25–$50 an hour
- Bilingual
- Customer service
- English
IT Project Manager
Linamar Corporation —Guelph, ON
- $100,000–$150,000 a year
- Full-time
- Oracle
- Computer Science
- PMP
- Dental care
- Vision care
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IT - Summer Student (Applications)
Burgundy Diamond Mines —Calgary, AB
- Monday to Friday
- Computer Science
- Databases
- Analysis skills
Revenue Operations Analyst
New Standard Partners LLC —Calgary, AB
- $84,928–$127,392 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- ERP systems
- Dental care
Quick apply
14d
Specialist Data Systems
BHP —Toronto, ON
- $99,000–$124,000 a year
- Full-time
- Hybrid work
- Spanish
- Computer Science
- English
- Relocation assistance
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1d
Revenue Operations Analyst
CoolIT Systems —Calgary, AB
- Microsoft Excel
- Sales
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Senior Technical Publication Analyst
Thales —Dartmouth, NS
- Full-time
- Hybrid work
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- Scripting
- Designated paid holidays
- Disability insurance
Manager - Structures Engineering & Thermal Analysis
MacDonald Dettwiler and Associates Inc. —Brampton, ON
- $120,000–$150,000 a year
- Hybrid work
- Engineering
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- Bachelor's
- Disability insurance
- Dental care
Manager - Structures Engineering & Thermal Analysis
MDA —Brampton, ON
- $120,000–$150,000 a year
- Full-time
- Engineering
- Supervising experience
- Bachelor's
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IT Support Analyst- 3 Month Contract
Implats Group —Canada
- Contract
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- Engineering
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Systems Administrator

MDA Systems Ltd. -
Ottawa, ON

Apply Now

Job details

Permanent
$75,000–$90,000 a year

Qualifications

Microsoft Windows Server
Customer service
LAN
Windows
MPLS
Linux

Full job description

This position will be based at the Ottawa-Nepean office, however, it will provide backup support for all offices in the Ottawa area.

Building the space between proven and possible, MDA Space (TSX:MDA) is a trusted mission partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a 55-year+ story of world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team of more than 3,800 space experts in Canada, the US and the UK has the knowledge and know-how to turn an audacious customer vision into an achievable mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that’s been in our DNA since day one. For those who dream big and push boundaries on the ground and in the stars to change the world for the better, we’ll take you there.

The Role:

As our Systems Administrator, your primary responsibility is to provide system administration and onsite/remote technical support to users, customers and projects out of our Ottawa offices. The ideal candidate will support standard MDA IT based technology, and technology specific to GSI and Sabre/ AAHATS systems. Work is performed with some supervision, in accordance with established objectives and guidelines, and in support of Corporate and IT policies and procedures. Technical guidance is provided by the Team Lead, Senior Information Technology Analysts, or Project Manager.

The Systems Administrator routinely takes independent actions regarding assigned work. Decisions are typically made within established guidelines. You will act as liaison with field service (external and internal) personnel to identify and resolve system hardware and software problems and escalate or make recommendations to IT or project management, as appropriate, regarding the completion of assigned projects. This role includes a requirement to interact with MDA SPACE’s customers across Canada.

Job Responsibilities:

Provide support to ensure stable, reliable desktop and IT infrastructure systems to MDA SPACE user communities and customers.
Resolve issues and ensure systems are functioning satisfactorily to meet commitments and Service Level Agreements.
Interact with internal/external customers, service providers and vendors.

System administration and support of communications room technology, IT infrastructure, and project technology including:
Linux and Windows servers
EMC VNX/Unity and CommVault storage arrays
LAN, MPLS network and network devices
Telephone systems (PBX and VoIP)
Data backup/archiving solutions
System administration and support of end user technology including:
Windows laptops and desktops
Printers
Desk telephones and voicemail
Mobile devices with corporate end-point security
Ruggedized devices and self-contained deployable kits
Airline operations hardware (boarding pass/bag tag printers, dot-matrix printers)
Perform Asset and License Management
Support IT setup for in-house customer training (~40-60 days/annually)

Job Requriements:

Technology Degree and 3+ years of related support experience in a multi-platform, multi-vendor environment
Thorough knowledge of Windows and Linux operating systems and LAN administration

Regular travel is required to support customer sites, technology, and projects. Specifically, a condensed period of travel of 6-8 weeks every three years is required.

Adhere to, and support, of Corporate and IT policies and procedures

Excellent problem-solving troubleshooting skills
Superb customer service and communications skills

Special Considerations:

Successful candidates must obtain and hold security clearance at the secret status level, and pass security assessment for the Controlled Goods Program (CGP), and be able to obtain higher clearances.

Benefits Statement:

MDA Space offers competitive compensation and benefits to its employees at all of its locations. As a member of the MDA Space team, you and your eligible dependents can enroll in a benefits plan that provides a comprehensive level of protection through competitive health care, including: health care plans supplemental and flexible drug plans, dental and vision benefits, disability income protection, life insurance, group retirement savings plans and an employee assistance program and to their family.

Equal Opportunity Statement:

MDA Space is an equal opportunity employer with a strong focus on diversity and inclusion. We are committed to treating all employees and candidates with respect and dignity. If you require assistance or a reasonable accommodation due to a disability during the application or recruitment process, please let us know.

The compensation range for this position is $75,000-90,000 annually. The specific compensation offered will be based on the qualifications and experience of the successful candidate.

Apply Now

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Systems Administrator

Bilingual Service Desk Analyst

IT Project Manager

IT - Summer Student (Applications)

Revenue Operations Analyst

Specialist Data Systems

Revenue Operations Analyst

Senior Technical Publication Analyst

Manager - Structures Engineering & Thermal Analysis

Manager - Structures Engineering & Thermal Analysis

IT Support Analyst- 3 Month Contract

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