What do you think of when you hear the name MNP? Most likely tax and accounting, but as one of Canada’s largest consulting organizations, we’re so much more! We’re also serious about technology.
Make an impact with our Digital Solutions team as Senior Solutions Developer, Power Platform & D365, by driving stability in our solutions. As the successful candidate, you will have the opportunity to assist our clients in the adoption of the Microsoft D365/Power Platform (D365, Power Apps, Power Automate, Power BI, Power Pages, AI). As a member of our Client Delivery Team, you will be developing enterprise grade solutions that help both commercial and government enterprises improve business results through modernization of processes, applications, and approaches to real-world business problems. Our expertise with Microsoft Dynamics 365, an exciting AI-powered technology platform, is the foundation of our status as an Inner Circle Partner.
At MNP Digital, we’re a team of highly skilled and creative thinkers that continuously support and learn from each other. We pride ourselves on translating our clients’ challenges into real results by leveraging technology – and that all starts with having the right people to deliver. We’ve created an environment where you’ll continuously grow, always have a voice and collaborate on work that’s meaningful and fulfilling. If you’re ready to take your career into your own hands, you’ve come to the right place.
Responsibilities
- Implement, configure, and develop various components of Microsoft Dynamics CRM, D365 and Power Platform
- Develop analytical and insightful recommendations to meet deliverable targets
- Complete project tasks within budget and to client satisfaction
- Communicate architecture and design with clients, up to CTO/CIO level
- Identify assignment conflicts or issues and communicate to Engagement Manager
- Contribute to practice growth and development by identifying potential sales opportunities
- Assist in the development of client proposals
- Participate in practice initiatives (i.e. functional/technical analysis, documentation, etc.)
- Promote MNP advisory services through the delivery of presentations, writing articles, facilitating workshops or participating in community activities
- Develop a thorough understanding of MNP’s services, businesses and industry
- Raise awareness of MNP through discussions at community events including client and company sponsored functions
- Network in the local business community and consider business development opportunities
- Contribute to the development of new ideas and approaches in order to improve work processes
- Mentor, motivate and coach team members towards professional and personal development by setting clear expectations, providing feedback and addressing performance issues promptly
- Promote regular attendance, balanced lifestyle and high standard of team wellness
- Conduct formal, written annual performance reviews
- Attend internal MNP courses to further develop your technology consulting knowledge
Skills and Experience
- Five (5) to ten (10) years of experience implementing CRM or case management solutions in the private or public sector, with three (3) to five (5) years experience with Dynamics 365 Customer Service and Power Platform
- Grants management, License management, or case management solution implementation experience
- Hands-on experience using Azure DevOps, GitHub, and Visual Studio
- Experience in Microsoft Contact Center (CCAS) an asset
- Experience with Dynamics 365 Field Service, Sales, Customer Insights, or Marketing modules an asset
- Deep knowledge in Agile Scrum Software Development Life Cycle
- Deep understanding of platform integration patterns and APIs, system integrations, software engineering patterns, development of architectural/high level designs within defined architectural frameworks and software engineering patterns
- Proven experience in designing complex integration of multiple systems
- Experience with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations and team leadership
- Proven experience across multiple languages and technology stacks (Java, C, C++, C#, Objective C, SQL Server, etc.) is an asset
- Ability to run code reviews and enforce coding best practices is an asset
- Ability to travel throughout Canada up to 20% if needed
MY REWARDS @ MNP
More than a paycheque, MNP is proud to offer customized rewards for our team members. With a focus on health and wealth, we provide an extensive list of benefits that support our unique culture and foster work-life integration.
This is a current opportunity with an ideal hiring range of between $90,000 and $115,000 depending on skills and experience level.
Our MyRewards@MNP program offers benefits that allow you to thrive at work and outside of the office. Be rewarded with generous paid time off including 4 personal days, firm sponsored social events, a group pension plan with 4% matching contribution, voluntary savings products, bonus program eligibility, a wellness subsidy, health and dental benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, learning opportunities through MNP University, a flexible ‘Dress For Your Day’ environment and more!
