(Temporary contract – 12 months)
Full-time, 35 hours/ week, Hybrid
Location: Brampton, ON (Kennedy Rd)
Status: This position is to fill a current vacancy
Salary Grade: 17 (116, 368 - $145,460 annually)
Please note that this posting may be removed prior to the closing date if a high number of qualified applications are received.
At Alectra, we energize a brighter future by empowering our workforce through the talent of tomorrow's bright minds. We promote a culture that encourages collaboration, celebrates innovation and supports lifelong learning. We are committed to creating a safe and inclusive workplace where everyone succeeds and has the opportunity to make a meaningful difference.
Are you a strategic and technically skilled leader with expertise in wholesale metering, regulatory compliance, and customer-focused service delivery?
Reporting to the Director, Metering Services, the Manager, Wholesale Metering is responsible for the overall leadership and management of the Wholesale Metering function. This role oversees regulatory compliance, customer and client relationships, business development initiatives, operational performance, and the delivery of high-quality wholesale metering services. The Manager is accountable for ensuring compliance with industry regulations, supporting business growth, leading technical operations, and developing a high-performing team while maintaining a strong focus on safety, customer service, and continuous improvement.
What you’ll do
Technical Leadership & Metering Operations
- Provide technical leadership and direction related to metering systems, metering technologies, and industry best practices.
- Design, plan, and implement operational improvements focused on productivity, efficiency, cost optimization, and enhanced customer service.
- Review, recommend, and oversee metering software, communications systems, and meter reading technologies.
- Prepare and review technical documentation, including electrical drawings, cabling designs, and work schedules.
- Maintain all required Independent Electricity System Operator (IESO) documentation and databases associated with registered wholesale metering points.
- Approve and stamp technical drawings requiring Professional Engineer (P.Eng.) authorization.
- Manage IESO site maintenance activities, audit requirements, and Meter Trouble Report (MTR) investigations and resolutions.
- Coordinate IESO registration activities and provide technical expertise throughout the registration process.
- Provide metering and technical support related to power quality and operational issues.
Business Growth & Strategic Leadership
- Contribute to Accredited Meter Service Provider (MSP) and Accredited Meter Verifier product development strategies and business plans.
- Identify and pursue opportunities to grow the metering services business through new contracts, client relationships, and acquisition opportunities.
- Lead responses to Requests for Proposals (RFPs), including pricing strategies, proposal development, contract negotiations, and client agreement management.
- Support the development of annual business plans, budgets, forecasts, and resource plans.
- Manage departmental budgets and exercise signing authority in accordance with corporate policies.
- Oversee the organization's wholesale metering and meter service obligations.
Regulatory Compliance & Risk Management
- Ensure compliance with all applicable IESO Market Rules, Measurement Canada requirements, and other regulatory obligations related to metering.
- Ensure compliance with customer and client contractual commitments.
- Maintain accreditation and compliance requirements associated with Meter Market Participant obligations.
- Plan and oversee meter reverification and seal extension programs as required.
- Lead interval metering and large customer metering programs.
- Maintain effective document control and record management processes.
- Monitor regulatory developments and implement required changes to policies, procedures, and operational practices.
Stakeholder & Customer Relationship Management
- Build and maintain strong relationships with internal and external stakeholders, representing all aspects of wholesale metering services and related programs.
- Collaborate with customers, clients, regulators, and industry partners to address metering, billing, and service-related matters.
- Represent the organization at IESO, Measurement Canada, and industry committee meetings.
- Act as a trusted advisor on metering services, customer connections, and value-added solutions.
People Leadership & Resource Management
- Provide leadership, coaching, mentorship, and performance management to support employee engagement and development.
- Lead workforce planning activities to ensure the department has the resources and capabilities required to meet business objectives.
- Manage departmental projects and strategic initiatives to ensure delivery within established timelines, quality standards, and budgets.
- Identify, recommend, and implement process improvements, policies, and procedures that enhance operational effectiveness.
- Participate in recruitment, selection, succession planning, and talent development activities.
- Support employee growth through training opportunities, technical guidance, performance feedback, recognition, and corrective action when required.
Health, Safety & Environmental Leadership
- Promote and maintain a strong safety culture across the department.
- Ensure compliance with all applicable health, safety, environmental, and regulatory requirements.
- Provide leadership and guidance to support safe work practices and continuous safety improvement.
Corporate Values and Conduct:
- Demonstrate professional conduct and align with Alectra’s core values of safety, teamwork, and customer focus.
Other Duties:
- Perform additional tasks as assigned to support operational objectives
Who you are
Education & Technical Knowledge
- Bachelor's degree in Electrical Engineering or an equivalent combination of education and experience.
- Professional Engineer (P.Eng.) designation and membership in good standing with the Professional Engineers Ontario (PEO).
- Strong knowledge of regulatory and industry requirements, including:
- Ontario Energy Board (OEB) Rules and Regulations
- Independent Electricity System Operator (IESO) Market Rules
- Measurement Canada requirements
- Occupational Health and Safety Act (OHSA)
- Electrical Utility Safety Association (EUSA) Rules
- WHMIS
- PIPEDA
- Thorough understanding of electrical metering systems, electrical distribution systems, protection standards, and applicable safety codes.
- Knowledge of applicable technical standards, including CSA, CEA, and Ontario Regulation 22/04.
- Proficiency with Microsoft Office applications and technical software, including Word, Excel, AutoCAD, Access, MS Project, and Visio.
- Knowledge of relevant environmental legislation.
Experience
- Minimum of 5 years of progressive leadership experience in a supervisory or management capacity.
- Experience within a utility environment is required.
- Experience in a unionized environment is considered an asset.
- Experience supporting business development, customer relationship management, and contract administration is considered an asset.
Skills & Competencies
- Proven ability to lead change and build engaged, high-performing teams.
- Strong relationship-building skills, with the ability to establish trust, credibility, and collaboration across diverse stakeholder groups.
- Strong business acumen and strategic thinking capabilities.
- Excellent planning, organizational, and decision-making skills.
- Strong analytical and problem-solving abilities, with the ability to assess business impacts and risks.
- Excellent written, verbal, and presentation skills.
- Ability to manage multiple priorities, projects, and deadlines simultaneously.
- Strong negotiation, conflict resolution, and influencing skills.
- Experience working with developers, consultants, and external representatives is considered an asset.
- Valid Class G driver's licence with a satisfactory driving record.
Compensation
- At Alectra, Compensation for non-union positions is determined within a defined salary range for each role. Placement within the salary range depends on several factors, including qualifications, relevant experience, and alignment with the role’s requirements. We consider internal equity and market competitiveness to ensure fairness and consistency across the organization.
- You will be enrolled in the OMERS pension plan, a defined benefit plan that provides a reliable and secure retirement income based on your earnings and years of service. Both you and the organization contribute to the plan. OMERS is one of Canada's largest and most respected pension plans, designed to support your long-term financial well-being.
Where you will work
- Hybrid: This role is based in a hybrid environment, allowing for a mix of remote and in-office work to support team collaboration and business needs.
Who we are
As the largest municipally owned electric utility in Canada, we are committed to growing, evolving and remaining innovative to build a sustainable and brighter future. Our values set us apart and are our fundamental beliefs about our organization:
Safety: Stay aware, prevent risks and protect each other.
Respect: Value everyone, act honestly and foster inclusion.
Customer Focus: Be reliable, anticipate needs and deliver exceptional solutions with care.
Excellence: Elevate performance, embrace diversity and deliver quality through collaboration.
Innovation: Drive growth by embracing change, creativity and continuous improvement.
Here’s why Alectra might be your ideal workplace:
- We offer comprehensive benefits. From health and wellness programs to financial security though our Defined Benefit Pension Plan – we offer a robust benefits package that supports you and your family.
- We invest in your career development. At Alectra, we care about our team’s future through offering ongoing trainings, mentorship and learning opportunities.
- We care about you work-life balance. Understanding that taking time off is essential to employee well-being, sustained productivity and high performance, we offer the following:
- Time off: At Alectra, we offer various time off options for our employees including vacation time, personal days, milestone parental leave top-up, volunteer days and bereavement days.
- Disconnecting from work: We prioritize your well-being through our “Disconnect from Work” policy which ensures you can maintain a healthy work-life balance.
- Hybrid work environment (if applicable): Based on operational requirements, we offer flexible working arrangements that include working remotely or on-site.
At Alectra, your unique contributions matter and help drive our collective success to a more sustainable and brighter future.
Ready to Apply?
If this sounds like you and gets you excited, we’d love to hear from you! Simply click the apply button to submit your resume and take the first step toward joining our team. *Due to the high volume of applications, we are unable to accept resumes via email. All applicants must apply through our careers page to be considered.*
At Alectra, we celebrate diversity and are committed to an inclusive recruitment process that honours the dignity and independence of all applicants. If you require accommodation due to a disability during the process, please contact
[email protected]. We will work with you to ensure your needs are being met to the point of undue hardship.
Thank you for your interest in building a career with us. While we appreciate all applicants, only those selected for an interview will be contacted.
Please note: We kindly request no unsolicited resumes or agency referrals. Alectra does not accept resumes from recruitment agencies for any open positions unless a valid contract is in place.
Use of Artificial Intelligence (AI) in Recruitment
At Alectra, we’re committed to energizing a brighter future through innovation and responsible technology use. While we may use digital tools to support the efficiency of our recruitment process, we do not use AI to identify or screen candidates. Applications are personally reviewed by either a member of the Talent Acquisition team or one of the hiring leaders, ensuring a fair and human-centered experience for all applicants.
