parksville, bc customer service Jobs – 120 Openings This Week

Assistant Manager
Lids —Nanaimo, BC
- From $19.75 an hour
- Full-time
- Heavy lifting
- Sales
- High school diploma or GED
- Store discount
- Dental care
Quick apply
4d
Full Time Floor Leader - Woodgrove
Lush Handmade Cosmetics —Nanaimo, BC
- $22 an hour
- Weekends as needed
- Spanish
- Sales
- Customer service
Quick apply
Senior Beauty Sales Consultant
Chatters Limited Partnerships —Nanaimo, BC
- From $18.25 an hour
- Part-time
- Sales
- Customer service
- Communication skills
- Dental care
Quick apply
Assistant Manager - Woodgrove Mall
Lush Handmade Cosmetics —Nanaimo, BC
- $52,500 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Management
Quick apply
Customer Experience Strategist - Automotive Auction
EBlock Inc. —Canada
- $90,000–$110,000 a year
- Full-time
- Remote
- Sales
- Mileage reimbursement
- Dental care
2d
Sales Account Specialist (Inside Sales) NARS
Universal Rail Systems —Canada
- Full-time
- Sales
- Customer service
- High school diploma or GED
Quick apply
4d
Premix Sales Representative
Stubbe s Workforce Inc —Canada
- $75,000–$90,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Customer Success Manager (North America)
Speria —Canada
- Remote
- Spanish
- Communication skills
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off
Senior Manager, SOGR Delivery
Metrolinx —Canada
- $140,764 a year
- Full-time
- PMP
- Engineering
- Project management
- Employee assistance program
2d
Advisor, Digital Product Design
Metrolinx —Canada
- $82,683 a year
- Full-time
- Research
- No university degree
- Agile
1d
Supervisor, Bus Garage Operations
Metrolinx —Canada
- $93,798 a year
- Full-time
- Microsoft Word
- Schematics
- Word processing
9d
Senior Advisor, Digital Communications
Metrolinx —Canada
- $93,798 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organizational skills
7d
Overnight General Clerk
Save-On-Foods —Parksville, BC
- $18.25–$21.00 an hour
- Part-time
- Customer service
- Cashiering
- Tuition reimbursement
6h
Bartender- Relocate to Port Hardy, BC (3 months of accommodation provided)
Kwa'lilas Hotel —British Columbia
- $20–$23 an hour
- Full-time
- Serving
- Bar
- Customer service
- Wellness program
- Relocation assistance
Quick apply
10h
Route Sales Associate
Old Dutch —Parksville, BC
- From $800 a week
- Full-time
- Sales
- Customer service
- Merchandising
- Disability insurance
- Dental care
3h
Cashier
Shoppers Drug Mart / Pharmaprix —Nanaimo, BC
- $18.25–$20.30 an hour
- Part-time
- Computer skills
2h

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Assistant Manager

Lids -
Nanaimo, BC

Quick apply

Job details

Full-time
From $19.75 an hour
4 days ago

Qualifications

Heavy lifting
Sales
High school diploma or GED
Store management
Computer skills
Leadership

Full job description

Job Title: Assistant Store Manager FT

Lids is looking for an Assistant Store Manager

About Our Company

Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear

and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores

offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands likeNike, New Era, Adidas, and Mitchell & Ness.

We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for

the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic

global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson,Quavo, and Josephine Skriver – creating a community for both sports fans and fashion lovers.

The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.

General Description

At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

Principle Duties & Responsibilities

People & Training

Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
Assist in recruiting and training store personnel on proper store operations and procedures.
Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
Other duties as assigned.

Customer Experience

Lead, execute and assist Selling 101 strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
Ensure every customer is offered the opportunity to participate in Lids’ membership programs or special offers when live in-store through employee education.
Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.
Maintain a professional appearance consistent with Company Dress Code Policy.

Operations

Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management

Protect Company assets within guidelines of LIDS Retail policies.
Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
Follow all policies to accurately manage store inventory including receiving, transferring, completing price change and conducting product counts.
Strategically organize the backroom to maximize efficiency, including arranging product / supplies to optimize space and productivity.
Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

High school diploma or equivalent plus one year relative experience.
Established ability to produce sales results while minimizing loss.
Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
Ability to operate a computer, as well as maneuver relative software programs.
Ability to lift up to 50 pounds.
Ability to climb a ladder and work with hands overhead.
Standing required for up to 100% of the work time.
Ability to work unsupervised.

Reports To

Store Manager

Job Type: Full-time

Pay: From $19.75 per hour

Benefits:

Dental care
Extended health care
On-site parking
Paid time off
Store discount
Vision care

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in parksville, bc

Assistant Manager

Full Time Floor Leader - Woodgrove

Senior Beauty Sales Consultant

Assistant Manager - Woodgrove Mall

Customer Experience Strategist - Automotive Auction

Sales Account Specialist (Inside Sales) NARS

Premix Sales Representative

Customer Success Manager (North America)

Customer Service Representative - Automotive

Senior Manager, SOGR Delivery

Advisor, Digital Product Design

Supervisor, Bus Garage Operations

Senior Advisor, Digital Communications

Overnight General Clerk

Bartender- Relocate to Port Hardy, BC (3 months of accommodation provided)

Route Sales Associate

Cashier

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