calgary ab banking development program Jobs – 139 Openings This Week

Managing Director, Client Service
ATB Financial —Calgary, AB
- Full-time
- Hybrid work
- Master's degree
- Bachelor's
- Recruiting
13h
Senior Manager, Wealth Management Taxation - Calgary, AB
Scotiabank —Calgary, AB
- Presentation skills
- Bachelor's
- Travel
Retail Sales Manager
Savers/Value Village —Calgary, AB
- Weekends as needed
- Customer service
- Forklift
- Microsoft Office
- Paid time off
Quick apply
Investment Specialist
HUB International —Calgary, AB
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Travel
- Tuition reimbursement
- Paid time off
Principal Strategy and Operations - Mortgages
Neo Financial —Calgary, AB
- $110,000–$160,000 a year
- Full-time
- Microsoft Excel
- SQL
- Presentation skills
- Paid time off
- Life insurance
Quick apply
Tissue Specialist II
Alberta Health Services —Calgary, AB
- $41.95–$53.91 an hour
- Part-time
- Laboratory experience
- Communication skills
3d
Developing Investment Advisor - Edmonton & Calgary
TD Bank —Calgary, AB
- $50,000–$100,000 a year
- Full-time
- Finance
- Bachelor's
- Business
- Paid time off
Senior Estate Planner
National Bank of Canada —Calgary, AB
- Full-time
- English
- Bachelor's
- Wellness program
- Employee assistance program
Senior Director Financing Solutions & Portfolio Management
National Bank of Canada —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Wellness program
- Employee assistance program
Senior Sales Leader, Entrepreneurial Growth - Calgary and Surrounding Area
ATB Financial —Calgary, AB
- Hybrid work
- Sales
- Leadership
- Communication skills
11d
Accounting & Payroll Manager
Mayfair Diagnostics —Calgary, AB
- Full-time
- Microsoft Excel
- Finance
- Accounting
- Dental care
- Paid sick leave
Quick apply
Treasury Manager
De Havilland —Calgary, AB
- Full-time
- Finance
- Bachelor's
- Travel
- Dental care
- Employee assistance program
Quick apply
1d
Senior Cloud Specialist
F12.net —Calgary, AB
- Full-time
- Remote
- Azure
- DevOps
- AWS
- Disability insurance
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Quick apply
4d
Director, Diversified Industries
ATB Financial —Calgary, AB
- Weekends as needed
- Marketing
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- Master's degree
7d
Sales Assistant
COBS Bread —Calgary, AB
- Full-time
- Sales
- Customer service
- High school diploma or GED
Quick apply
Senior Manager, ASFI Regulatory Reporting
ATB Financial —Calgary, AB
- Hybrid work
- Finance
- SQL
- Bachelor's
6d
Customer Service Cashier (Midtown Market)
Calgary Co-Op —Calgary, AB
- Microsoft Excel
- Microsoft Outlook
- Customer service
Investment Advisor
Ventum Financial Corp. —Calgary, AB
- Full-time
- Administrative experience
- Presentation skills
- Communication skills
Quick apply

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banking development program jobs near calgary ab

Managing Director, Client Service

ATB Financial -
Calgary, AB

Apply Now

Job details

Full-time
13 hours ago

Qualifications

Master's degree
Bachelor's
Recruiting
Strategic partnerships
Business

Full job description

Job ID

2960

Work Type

Hybrid

Business unit

Everyday Financial Services

Pay grade

O - PFS

Apply before

20 June 2026

Number of openings

Posting type

Internal & External

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:

Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

About the Role

As the Managing Director of Client Services, you are the leader of the "People Engine" for Client Care. Reporting to the VP of Client Care, you are a key member of the Client Care Senior Leadership Team, responsible for the leadership, operations, and strategic direction of a multi-disciplinary service organization of over 200+ team members.

You lead a team of three Senior Managers to transform banking and achieve our goal of being a world-class contact center. You are responsible for integrating an intimate understanding of client needs with orchestrating frontline execution to support consistent, amazing customer experiences across all lines of business.

Characteristics:

Visionary People Leader: You build high-performing, motivated teams, modeling leadership behavior by example and developing the leaders you manage.
Operational Excellence Strategist: You meaningfully shape the client experience by leveraging data and forecasting needs to ensure excellence is achieved proactively.
Customer Obsessed: You integrate an intimate understanding of customer needs, wants, and desires to orchestrate a system of consistent, world-class service.
Strategic Integrator: You connect work streams across Client Services and the wider organization to ensure efficiency and alignment in execution.
Change Champion: You are a proven leader of organizational change, shaping the agenda and priorities in and beyond your own domain.

Accountabilities

Leader DNA: Professional Leadership Practice

Model the Way: Lead authentically by leveraging "My DNA" to inspire purpose greater than self, acting as an enterprise-wide job model for excellence and integrity.
Nurture Talent (Advanced Level): Elevate leadership across the department by coaching Senior Leaders to peak performance and proactively attracting and retaining top-tier talent at ATB.
Drive Impact: Navigate and overcome enterprise roadblocks to achieve departmental and organizational goals.

Frontline Operations and Service Strategy

Service Delivery Oversight: Provide best-in-class contact center operations that deliver a consistent service experience across Service, Business, and EBC queues.
Performance Governance: Steer the vision, prioritize efforts, and set goals for the Senior Managers to consistently achieve core KPIs.
Strategic Planning: Collaborate on strategic planning to achieve business goals, ensuring operational excellence becomes inherent across the "People Engine".
Financial Stewardship: Manage the budget and plans for the Client Services portfolio, ensuring prudent expense and FTE management in collaboration with MD, Workforce Solutions.

Experience Flywheel and Capability Integration

Strategic Partnership: Collaborate with the MD of Strategy & Enablement and the MD of Workforce Solutions to translate the technical roadmap into frontline action.
Quality and Standards: Partner with the Director of Experience Enablement to ensure the "Experience Flywheel" (Recruitment, Academy, QA) is effectively upskilling the frontline.
Capability Expansion: Lead the strategic expansion of service capabilities, identify and pilot innovative client engagement models, to take on new work for enhanced value.

Team Member Excellence and Culture

Leadership Development: Nurture senior and top talent and coach managers to peak performance, ensuring team leaders are effective managers.
Coaching Excellence: Coaches and enables team leaders to become more effective managers, fostering a culture of ownership and accountability.
Engagement and Retention: Foster a culture of recognition, creativity, and empowerment to make ATB "The Place to Work," targeting high CHI scores and low voluntary turnover.
Inclusive Excellence: Model inclusive recruiting practices to build a workforce reflective of the diverse communities ATB serves.

Knowledge, Skills and Experience

Education: Bachelor’s degree in Business, Management, or a related field. An MBA, Graduate degree or Professional Designation is considered a strong asset.
Experience: 10+ years of senior leadership experience, specifically leading large-scale financial services contact centers or retail banking operations.
Leadership Mastery: Proven track record of successful management in complex, matrix organizations, with the ability to lead through multiple layers of leadership.
Domain Expertise: Deep understanding of Canadian retail banking, customer lifecycle management, and contact center metrics.
Strategic Execution: Proven ability to deliver measurable results and drive large-scale organizational change initiatives.

Workplace Arrangement

You are required to work from our Calgary Campus office (3699 63 Ave NE, Calgary, AB) four days a week, with the option to work remotely one day. This is subject to change based on business needs.

Don’t meet all the requirements on the list?
A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role—but you might not check all the boxes—we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you’re seeking a career where your drive, perspective and growth are celebrated, we want to hear from you.

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business.

What happens next?
If you are shortlisted, you’ll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at [email protected]

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.

Apply Now

Refine Your Search

banking development program jobs in calgary ab

Managing Director, Client Service

Senior Manager, Wealth Management Taxation - Calgary, AB

Retail Sales Manager

Investment Specialist

Principal Strategy and Operations - Mortgages

Tissue Specialist II

Developing Investment Advisor - Edmonton & Calgary

Senior Estate Planner

Senior Director Financing Solutions & Portfolio Management

Senior Sales Leader, Entrepreneurial Growth - Calgary and Surrounding Area

Accounting & Payroll Manager

Treasury Manager

Senior Cloud Specialist

Director, Diversified Industries

Sales Assistant

Senior Manager, ASFI Regulatory Reporting

Customer Service Cashier (Midtown Market)

Investment Advisor

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