Richmond Bc Technical support representative Jobs – 88 Openings This Week

Customer Service & Inside Sales Representative (Vancouver)
GARAGE DOOR NINJA Inc. —Vancouver, BC
- $55,000–$75,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Dental care
Quick apply
Automation Product Specialist (Mitsubishi)
Arrow Speed Controls Ltd. —Richmond, BC
- $80,000–$100,000 a year
- Microsoft Excel
- Sales
- Engineering
- Dental care
- Paid time off
5h

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Customer Service & Inside Sales Representative (Vancouver)

GARAGE DOOR NINJA Inc. -
Vancouver, BC

Quick apply

Job details

Full-time
$55,000–$75,000 a year

Qualifications

CRM software
Sales
Customer service
Call center
Logistics
English
Route planning
High school diploma or GED
Inside sales
HVAC
Organizational skills
Customer support
Typing
Construction
Communication skills
Mechanical knowledge
Driving Licence

Full job description

Are you ready to join a dynamic team that values exceptional customer service and high-quality products?

Garage Door Ninja is a leading provider of residential garage door installation and repair services in the Lower Mainland, BC. We're looking for a dedicated Customer Care and Inside Sales Representative to join our valued team. If you're passionate about helping customers and driving sales and want to be part of a great team, look no further than Garage Door Ninja!

“From the bottom of my heart, I believe that GARAGE DOOR NINJA is a great place to work and have fun, learn and master customer service and mechanical skills, help people and be appreciated.”

~ Yuriy Dyomkin, Founder

Why You should Join Team Ninja:

· Hybrid work Office / Home: Enjoy the flexibility and comfort of working remotely

· Competitive Compensation: Base pay + performance-based commission

· Benefits Package: Health insurance, paid training, and 3 weeks vacation

· Growth-Oriented: Career path opportunities and regular coaching

· Team Culture: Positive, collaborative, and support-driven environment

About the Role: We’re hiring a full-time Customer Service & Inside Sales Representative who will:

· Answer inbound customer calls, texts, and emails

· Book and schedule service and installation jobs

· Create estimates and convert leads into sales

· Dispatch efficiently and manage day-to-day technician routing

You will be the central hub between our customers and our service/installation teams. This role combines high-level communication skills, CRM usage, technical quoting, and logistical thinking.

Sound like you? Read more to discover your future potential!

KEY RESPONSIBILITIES

Customer Service:

· Professionally handle all customer inquiries

· Resolve complaints and issues promptly

· Follow up after service to ensure satisfaction

Scheduling & Dispatch:

· Optimize technician scheduling for maximum efficiency

· Balance geography, urgency, and availability

· Maintain daily scheduling consistency with minimal gaps

Inside Sales:

· Respond to garage door installation inquiries

· Prepare detailed and accurate installation quotes

· Follow up with leads to close sales

Administrative Support:

· Maintain accurate CRM and customer records

· Generate service and sales reports

· Collaborate with techs and management on jobs and customer outcomes

REQUIREMENTS

· Lives in the Vancouver Area

· Valid driver’s license and understanding of logistics and route planning

· Proven experience in inside sales, customer service, or dispatch (HVAC, trades, or construction preferred)

· Strong communication and organizational skills

· Tech-savvy: CRM experience and remote tools proficiency

· Able to work independently and thrive in a remote environment

· Typing speed of at least 40 WPM

· Fluent English speaking and writing required

WORKING CONDITIONS

· Required availability during standard business hours

· Available work schedule Sunday - Thursday or Tuesday - Saturday

· Requires reliable high-speed internet and quiet space

· Equipment (dual-monitor setup, laptop, headset) provided after training

BENEFITS

· Full-time employment

· Vacation Pay, Sick leave, and Extended Health Insurance

· Paid training

· Commission on closed sales

· Performance-based bonuses

READY TO APPLY? We’re looking for self-motivated, customer-focused professionals with a drive to learn and grow.

PLEASE NOTE: Only qualified candidates from the Vancouver area will be contacted.
Thank you for your interest!

Job Type: Full-time

Pay: $55,000.00-$75,000.00 per year

Benefits:

Dental care
Extended health care

Application question(s):

Are you willing to provide your Driver's Abstract Report upon request?

Education:

Secondary School (required)

Experience:

Call center: 3 years (required)
Inside sales: 3 years (required)

Language:

English clearly and fluently? (required)

Licence/Certification:

Driving Licence (required)

Work Location: Hybrid remote in Vancouver, BC V5M 4V8

Quick apply

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technical support representative jobs in richmond bc

Customer Service & Inside Sales Representative (Vancouver)

Automation Product Specialist (Mitsubishi)

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