vancouver, bc remote software developer Jobs – 111 Openings This Week

Customer Success Leader – Energy Management
Unico Power Corporation —Vancouver, BC
- $38.50 an hour
- Full-time
- Hybrid work
- Engineering
- English
- Supervising experience
- Paid time off
Quick apply
5d
Senior Pattern Maker
Arc'teryx —North Vancouver, BC
- $94,000–$120,000 a year
- Full-time
- English
- Microsoft Office
- Bachelor's
- Employee stock purchase plan
- Dental care
Civil Engineer
PS Technologies Inc. —Vancouver, BC
- Immediate opening
- Remote
- Civil engineering
- Engineering
- Master's degree
- Designated paid holidays
- Tuition reimbursement
Quick apply
Construction Manager
Qualus —Vancouver, BC
- $140,000–$160,000 a year
- Full-time
- Driving
- Travel
- Contracts
- Disability insurance
- Dental care
9d
Tech Lead – SAP Configuration Controller!
Headstrong Canada Company —Vancouver, BC
- $52,000–$95,000 a year
- Full-time
- CRM software
- Oracle
- Computer Science
Quick apply
12d
Protection Engineer
PS Technologies Inc. —Surrey, BC
- Immediate opening
- Remote
- Engineering
- Master's degree
- Bachelor's
- Designated paid holidays
- Tuition reimbursement
Quick apply
Senior Ruby on Rails
Global Fleet Management —Burnaby, BC
- $90,000–$100,000 a year
- Full-time
- English
- Databases
- SQL
Quick apply
Digital Hardware Engineer
Gabriella & Co —Canada
- Overtime
- Hybrid work
- Laboratory experience
- In-person
- Manufacturing
- Employee stock purchase plan
- Dental care
Quick apply
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Customer Success Leader – Energy Management

Unico Power Corporation
Vancouver, BC

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Job details

Permanent | Full-time
$38.50 an hour
5 days ago

Qualifications

Engineering
English
Supervising experience
Bachelor's
Organizational skills
HubSpot
Account management
Leadership
Communication skills

Full job description

About Unico Power

Unico Power Corporation is a Canadian-owned clean technology company specializing in Energy Management Systems (EMS) and intelligent EV charging infrastructure and for multi-unit residential, townhome, and commercial properties. Operating since 2017, we manage EV charging programs across more than 200 buildings in British Columbia, Alberta, and Ontario — and we're growing.

We are a lean, high-performance team that moves fast, solves hard problems, and takes deep pride in the quality of our customer relationships. We are seeking an experienced Customer Success Leader to supervise and coordinate our customer operations function in British Columbia — a senior role responsible for the performance, reliability, and long-term success of our customer base in the province.

Responsibilities

Supervise and coordinate the work of customer operations staff, assigning tasks, establishing schedules, and reviewing work quality. This includes staff selection and performance management
Manage and maintain relationships with property managers, strata councils, real estate developers, electrical contractors, and EV charging end-users across the BC portfolio
Resolve customer escalations and coordinate resolution of technical and operational issues related to EV charging infrastructure and energy management systems
Oversee the full lifecycle of customer programs — from project onboarding and system activation through ongoing operations, maintenance coordination, and account management
Identify training needs and provide guidance and coaching to operational staff
Establish and enforce operational workflows, escalation protocols, and service standards to ensure consistent, high-quality customer experience
Serve as the primary technical liaison between customers and internal engineering, software, and field operations teams — translating complex EV charging and energy management issues into clear customer communications
Monitor operational performance, identify recurring issues, and recommend process improvements
Administer customer accounts, service agreements, billing coordination, and operational documentation using CRM platforms
Coordinate activities with other departments including sales, product, and technical teams, to improve customer experience and operational efficiency
Prepare operational reports and performance summaries for management review
Represent Unico Power professionally in customer meetings, site visits, and strata or developer presentations

Requirements

All requirements are mandatory. Applications that do not meet all of the following criteria will not be considered.

Bachelor's degree in Engineering — required
Minimum 12 years of total professional experience — required
Minimum 5 years of experience in customer success, customer operations, technical account management, or a directly related client-facing role in a technical industry — required
Minimum 2 years of experience supervising or leading a team of at least 4 direct reports, including responsibility for scheduling, performance feedback, and day-to-day coordination — required
Experience working in a start-up or scale-up environment — required; candidates with only large enterprise backgrounds will not meet this requirement
Demonstrated knowledge of electrical power management, power control systems, or electrical infrastructure — required; this role requires the ability to understand and communicate technical concepts related to electrical demand, load management, and EV charging systems
Proficiency with HubSpot CRM for account management, pipeline tracking, and customer communications — required
Experience coordinating technical operations involving hardware/software systems, connected infrastructure, clean technology, or EV charging — required
Strong organizational skills with the ability to manage multiple high-priority operational streams simultaneously in a fast-paced environment
Exceptional written and verbal communication skills in English

Language

English

How to Apply

Please submit your resume and cover letter to [email protected]

Applications that do not include a cover letter will not be reviewed. In your cover letter, please specifically address your experience with electrical power management systems and your experience leading or supervising a technical team.

Pay: $38.50 per hour

Benefits:

Paid time off

Work Location: Hybrid remote in Vancouver, BC

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remote software developer jobs in vancouver, bc

Customer Success Leader – Energy Management

Senior Pattern Maker

Civil Engineer

Construction Manager

Tech Lead – SAP Configuration Controller!

Protection Engineer

Senior Ruby on Rails

Digital Hardware Engineer

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