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Business Ops, Mgr., Regulatory

eBay Inc. -
Toronto, ON

Apply Now

Job details

Full-time
$85,600–$114,300 a year
4 hours ago

Qualifications

E-commerce
Administrative experience
AI

Full job description

JOB DESCRIPTION

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Business Operations Manager – Regulatory Initiative (eBay)

The Role

The Regulatory Initiative delivers eBay’s response to new and changing global regulations that impact the business and our sellers. The BU team defines the end-to-end customer solution, coordinates with Product, Legal, GCX, Marketing, Analytics, Finance, and regional teams, and ensures execution across the organisation.

The Business Operations Manager will support the Head of Planning & Operations in managing portfolio operations. They will keep cross-functional partners aligned and ensure senior leaders have clear access to progress and risks.

If you’re ready to play a pivotal role in one of eBay’s most critical strategic initiatives, we want to hear from you!

What You’ll Do

1. Initiative Delivery & Program Coordination

Support operations across the Regulatory Initiative, maintaining program plans, RAID logs, and trackers.
Coordinate BU weekly meetings (agenda, status updates, action tracking).
Assist with BU Monthly Meeting preparation and follow-ups.
Prepare materials for senior-leadership forums (MBR, regional updates, initiative reviews, ad hoc briefings).
Surface and escalate risks, dependencies, and issues; ensure timely follow-up from program leads.

2. Cross-Functional Partnership & Communication

Act as a central coordination partner across Product, Legal, Tax, GCX, Marketing, Finance, Analytics, and regional markets.
Maintain alignment across teams and drive follow-ups to remove blockers.
Draft and distribute routine communications and reports.

3. Strategic Planning Support

Support the Head of Planning & Operations with annual and half-yearly planning cycles, coordinating planning submissions and inputs from BU program leads.
Consolidate data, dependencies, and forecasts to support initiative-level prioritisation.

4. Financial, Analytics & Operational Reporting

Partnering with Finance, Analytics, and program leads to compile initiative-level reporting (budgets, impact assessments, forecasts).
Assist in preparing MBR/QBR materials and investment proposals.
Support development of business cases by gathering inputs and structuring draft content.

5. Special Projects & Executive Support

Support ad-hoc workstreams and priority requests from the Head of Planning & Operations.
Draft exec summaries, leadership briefings, and board-level content.
Assist with competitive insights, regulatory benchmarking, and cross-market research.

What You Bring

5-10 years of experience in business operations in a regulatory, e-commerce, FinTech, or consulting space
Experience within large-scale marketplaces or international tech environments is a strong plus!
Highly organized, structured, and phenomenal at keeping multiple workstreams moving simultaneously.
Operationally strong - someone who has led end-to-end operations, coordinated multiple partners, and handled reporting cycles.
A rapid learner who can quickly pick up new regulatory topics, tools, and processes.
Someone who can comfortably keep a high-level view of the program, while also diving into details when needed.
Experienced working where work is ambiguous, cross-functional, and fast paced.
A confident communicator who can tailor updates to different audiences (from working teams to VP level).
Not hyper-specialized in a single product area - more of a generalist operator with breadth, adaptability, and strong judgement.

Additional Details

The base pay range for this position is expected in the range below:

C$85,600 - C$114,300

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.

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