About the WSIB
At the WSIB , we’re here to help. When a workplace injury or illness happens, we move quickly to provide wage-loss benefits, medical coverage, and support for recovery and return to work.
We are one of the largest insurance organizations in North America, supporting more than five million people in over 300,000 workplaces across Ontario.
Salary Grade: 214
From: $106,460.91 To: $125,248.03
This role requires the successful applicant to commit to an in-office work arrangement up to 5 days a week beginning in 2027.
Job summary
Join a collaborative team where you will design and deliver technical solutions that solve business problems and support key applications across the organization. In this role, you will lead projects, provide application support and maintenance, and work closely with Project Managers, Developers, Analysts, Testers, and business partners to deliver reliable, high-quality results.
You will contribute across the full solution lifecycle, including analysis, design, development, testing, implementation, and ongoing support. This role requires strong technical expertise, the ability to manage priorities independently, and a focus on system reliability, client service, and continuous improvement.
What You Will Do
- Lead large projects or multiple smaller initiatives by developing work plans, setting milestones, and identifying required resources.
- Support application maintenance, upgrades, releases, and implementations across multi-platform environments.
- Monitor project progress, prepare status updates, and help ensure deliverables are completed on time and within budget.
- Provide production support for Guidewire digital applications and integrations.
- Analyze, design, build, test, debug, document, and maintain technical solutions and processes.
- Work with business users to define requirements and translate functional needs into technical designs and future-state processes.
- Contribute to business cases and support application strategies aligned with business priorities.
- Provide technical guidance and collaborate with teams on system and database performance, issue resolution, and operational success.
- Develop and maintain operational procedures, reports, and documentation.
- Identify opportunities to improve system reliability and availability.
- Provide responsive client support, including participation in a 24-hour on-call support model.
Who You Are
You are a technically strong and service-focused professional who can work both collaboratively and independently. You are comfortable managing competing priorities, solving complex problems, and supporting business-critical applications in a fast-paced environment.
You bring strong web development skills, including proficiency in HTML, JavaScript, CSS, Java/JavaEE, Git, JSON, and XML. You have solid experience working with frameworks such as React, Angular, Spring Boot, Node.js, and Guidewire Jutro, Guidewire InSuite Application, and Guidewire Integration (an asset), and are comfortable with databases and SQL. You are also familiar with tools like Jira, Confluence, and Jenkins, as well as cloud platforms and containerization technologies. Additionally, you have experience troubleshooting and resolving issues related to user experience, logging, error handling, accessibility, OAuth2, and RESTful APIs.
Job requirements
Education
University completion at undergraduate level with a specialty focus in Science, Technology, Engineering and Mathematics.
Experience
Six years prior experience in software development.
Why join the WSIB
This is an opportunity to make a meaningful impact in a large, purpose-driven organization. You’ll help shape business and technology solutions that improve services, strengthen operations, and support the people and businesses of Ontario.
- Competitive salary and comprehensive benefits
- Flexible work options to support work-life balance
- Ongoing professional development and opportunities for growth
- A diverse, equitable, and inclusive workplace where your voice matters
- The chance to truly make a difference in the lives of Ontarians
Our commitment to equity, diversity and inclusion
We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.
We value and celebrate diversity and are committed to creating inclusive experiences for both our employees and prospective employees. We invite all interested individuals to apply. If you require accommodations in order to apply to this position please contact [email protected] . If you are invited to participate in the interview or assessment process, you can advise our Recruiter of your accommodation needs at that time.
Please visit our EDI Vision to learn more about what actions WSIB are taking to advance our commitment to equity, diversity and inclusion and to support all employees participating and contributing to their full potential
Disclosing conflicts of interest
As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at [email protected] .
Privacy information
We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at [email protected] . The Privacy Office cannot provide information about the status of your application.
As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.
To apply for this position, please submit your application by the closing date.
