Career Contacts is a fractional human resources and recruitment consulting firm, supporting companies throughout Canada and the US.We provide support with permanent placements, temporary staffing, executive searches, HR consulting, and payroll management. We manage all phases of sourcing, screening, selection, and onboarding and retaining.
Career Contacts is supporting our client, a community-focused organization, in hiring a Manager, People (Bilingual) for a 1-year, mat leave coverage contract, with possibility of extension or permanency. Reporting to the Senior Manager, People, the Manager, People serves as a trusted advisor across the organization, leading employee relations, supporting performance and growth conversations, and providing trauma-informed coaching to leaders and employees. This role plays a key leadership function through influence and partnership, ensuring people practices are fair, consistent, and aligned with organizational values.
Grounded in culturally sensitive and trauma-informed approaches, this role supports complex and sensitive workplace situations with care, respect, and accountability. The Manager, People helps leaders navigate employee relations matters in a way that promotes trust, dignity, psychological safety, and growth across the organization.
Start Date: Immediately
Job Type: Full-time, 1-year term (maternity leave coverage with possibility of extension or permanency)
Location: Remote (anywhere in Canada)
Hours: Monday - Friday, 8:00 AM to 4:00 PM (standard business hours)
Compensation: $36.06 - $43.27 per hour
They Offer:
- Remote work flexibility anywhere in Canada
- Monthly wellness allowance ($150)
- Vacation pay at 4% of earnings
- Opportunity to contribute to meaningful, community-focused work
- Collaborative and values-driven organizational culture
- Exposure to impactful employee relations and People & Culture strategy work
- Possibility of extension or permanent conversion
Responsibilities:
- Lead employee relations matters including performance concerns, progressive discipline, workplace conflict, policy interpretation, and sensitive employee situations
- Provide trauma-informed coaching to leaders to support respectful, culturally aware, and effective conversations
- Guide leaders through complex employee relations issues using balanced, fair, and consistent approaches
- Identify root causes of workplace challenges and support the development of action plans and follow-up strategies
- Act as a trusted advisor and resource for employees navigating workplace concerns
- Foster psychologically safe, respectful, and inclusive work environments
- Embed trauma-informed and culturally responsive practices into People & Culture processes and interactions
- Provide guidance on employment legislation and HR best practices across the employee lifecycle
- Develop, refine, and support the implementation of HR policies ensuring clarity, fairness, and consistency
- Ensure compliant documentation and adherence to organizational and legislative standards
Requirements:
- 8+ years of progressive Human Resources experience, with a strong focus on employee relations
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- Working proficiency in both English and French (written and spoken) is required
- Experience working with or alongside Indigenous communities, with understanding of cultural context and history
- Strong knowledge of multi-jurisdictional employment standards and human rights legislation across Canada
- Demonstrated experience coaching leaders and supporting complex employee relations cases
- Strong conflict resolution, communication, and advisory skills in a fast-paced environment
- Experience in community-based or mission-driven organizations is considered a strong asset
- Successful candidates will be required to complete a Criminal Record Check as a condition of employment
Application Process
Please submit your resume in a Word document and let us know why you are the right fit for this role.
Career Contacts is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment.
We look forward to receiving your application!
Your privacy and confidentiality are of utmost important to us; all applications to Career Contacts are kept confidential. We will not share your personal or professional information with anyone without your prior expressed approval. While we will only be considering qualified applicants for this position, we encourage you to visit our Job Board at www.careercontacts.ca for opportunities that fit your profile.
Pay: $36.06-$43.27 per hour
Benefits:
- Wellness program
- Work from home
Education:
- Bachelor's Degree (required)
Experience:
- Human resources: 6 years (required)
- Employee relations: 5 years (preferred)
Language:
- French (required)
- English (required)
Work Location: Remote
