As a Solutions Architect on WBM’s Digital Transformation Team, you will lead solution design and provide implementation guidance for client technology projects, translating business outcomes into secure, scalable, and supportable solutions.
Microsoft 365 and cloud architecture are the core requirements for this role, complemented by hands-on experience planning and guiding Server, Azure, Endpoint, and Network migration initiatives.
You will work closely with enterprise architects, project managers, solutions specialists, vendors, and client stakeholders through discovery, assessment, solution design, project planning, implementation oversight, and transition to support.
Success in this position comes from designing solutions that solve defined client problems, align with business outcomes and industry best practices, and are clearly documented for successful delivery and operational handoff.
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Lead technical discovery and assessment activities, translating business and technical requirements into current-state and target-state solution designs.
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Develop migration approaches, implementation plans, assumptions, dependencies, risks, technical acceptance criteria, and scope boundaries.
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Architect Microsoft 365 and cloud solutions across tenant, identity, collaboration, security, compliance, governance, endpoint management, and Azure integration.
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Design and guide Server, Azure, Endpoint, and Network migrations, including sequencing, coexistence, cutover, rollback, testing, validation, and transition-to-support requirements.
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Execute complex technical tasks when required and provide technical direction to delivery resources so solutions are implemented as designed.
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Collaborate with new clients, internal teams, and external vendors to assess environments, identify gaps, and define remediation or project work required to meet support, security, and compliance standards.
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Embed identity, access, data protection, security, compliance, business continuity, resiliency, and operational support considerations into solution designs.
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Facilitate design reviews, resolve technical issues and dependencies, guide technical decisions, and clearly communicate trade-offs to technical and non-technical stakeholders.
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Create and maintain high-quality solution designs, architecture diagrams, migration runbooks, implementation records, support documentation, and knowledge transfer materials.
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Ensure project changes, decisions, configurations, and support requirements are accurately handed off to Support Services at project closure.
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Communicate project progress, technical risks, issues, dependencies, and decisions clearly and promptly.
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Deliver a positive and professional customer experience throughout each engagement.
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Progressive experience in solution architecture, systems engineering, technical consulting, or a comparable client-facing technology role, with a proven record of successful project implementation.
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Demonstrated ability to translate business and technical requirements into practical solution architectures and executable implementation plans.
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Strong customer service orientation and the ability to communicate complex technical concepts clearly to executives, business stakeholders, technical teams, and support personnel.
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Strong analytical, troubleshooting, facilitation, decision-making, and risk-management skills.
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Ability to work collaboratively across project teams while providing clear technical leadership and accountability.
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Self-motivated, organized, detail-oriented, and capable of managing priorities across multiple client engagements.
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Commitment to accurate task, time, risk, decision, and project documentation.
Experience with:
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Advanced design and implementation of Microsoft 365 solutions across identity, collaboration, productivity, security, compliance, governance, and endpoint management.
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Microsoft Azure, Microsoft Entra ID, Microsoft Intune, Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business.
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Hybrid identity, authentication, Multi-Factor Authentication, Conditional Access, role-based access control, least privilege, and Zero Trust principles.
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Tenant configurations, governance models, licensing considerations, security baselines, integration patterns, and operational support requirements.
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Microsoft 365 and cloud readiness assessments, including identifying risks and dependencies and developing remediation and migration roadmaps.
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PowerShell and other automation approaches used to assess, configure, migrate, validate, and document Microsoft environments.
Experience with:
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Assessing and migrating Windows Server workloads, Active Directory, DNS, DHCP, file and print services, applications, and supporting infrastructure.
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Designing Azure landing zone components and migration solutions involving subscriptions, resource groups, governance, networking, compute, storage, backup, recovery, monitoring, and security.
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Workload discovery, dependency mapping, sizing, migration waves, test planning, cutover, rollback, validation, and post-migration optimization.
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Hybrid cloud architectures and integration between on-premises infrastructure, Azure, and Microsoft 365.
Experience with:
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Planning and guiding endpoint migrations to Microsoft Intune and modern management, including enrolment, configuration profiles, compliance policies, application deployment, update management, and security baselines.
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Microsoft Entra join, hybrid join, Windows Autopilot, endpoint protection, device lifecycle, user data migration, and change impacts to end users.
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Defining pilot groups, deployment waves, readiness criteria, exception handling, validation, and transition to operational support.
Experience with:
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Enterprise networking concepts including routing, switching, wireless, WAN and SD-WAN, VPN, segmentation, DNS, DHCP, firewalls, resiliency, and secure remote access.
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Assessing network readiness and designing connectivity for Microsoft 365, Azure, hybrid cloud, branch, data-centre, and remote-user scenarios.
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Identifying network dependencies, performance constraints, security requirements, and migration risks that affect cloud and endpoint transformation initiatives.
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Collaborating with network and security specialists across multi-vendor environments.
Experience with:
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Creating clear architecture diagrams, high-level and low-level designs, bills of materials, implementation plans, migration runbooks, test plans, decision records, and knowledge transfer documentation.
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Estimating technical effort, identifying assumptions and constraints, defining scope boundaries, and supporting project planning.
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Leading technical workshops, design reviews, migration planning sessions, implementation checkpoints, and project handoffs.
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Diagnosing complex issues across identity, cloud, server, endpoint, and network domains and coordinating resolution with internal teams, vendors, and partners.
The following experience would be considered an asset:
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Experience within a Managed Services Provider or multi-client consulting environment.
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Microsoft certifications such as Microsoft 365 Administrator Expert, Azure Solutions Architect Expert, Azure Administrator Associate, Endpoint Administrator Associate, Identity and Access Administrator Associate, or Security Operations Analyst Associate.
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Experience with Azure migration, backup, disaster recovery, monitoring, or cloud governance tooling.
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Knowledge of security and compliance capabilities across Microsoft Purview, Microsoft Defender, Microsoft Sentinel, and related Microsoft platforms.
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Network or security certifications such as CCNA, Aruba, Fortinet, Sophos, or equivalent.
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Familiarity with architecture frameworks, ITIL practices, project delivery methods, and formal change management.
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Experience with scripting or automation using PowerShell, Python, Microsoft Graph, or comparable tools.
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Delivering solution designs that effectively resolve client problems and support desired business outcomes.
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Enabling rapid and efficient project execution through clear architecture, planning, guidance, and issue resolution.
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Maintaining accurate task and time reporting in project management systems.
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Ensuring project changes, decisions, configurations, and support requirements are clearly documented in the knowledge base.
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Communicating effectively with clients, internal departments, vendors, and partners.
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Building positive working relationships across the organization and consistently delivering a strong customer experience.
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Demonstrating quality, attention to detail, responsiveness, teamwork, work ethic, and commitment to WBM core values.
WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health; they must also provide for your financial well-being. That is why, in addition to medical, dental, and disability coverage, we also provide you with an attractive Group RRSP program.
WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of. For more information on how our teams give back in our communities, please view our Community Impact Report.
Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.
Connect with us on LinkedIn @wbmtech.
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