Candidate profile (title) What you'll need to have
Candidate profile (text) - Default language • 5 years of finishing carpentry, other carpentry, or kitchen installation experience
- Minimum of 2 years in a lead installation/foreman role
- Previous leadership/supervisory experience
- Project management experience
- Must have a valid driver’s license, current auto insurance, and reliable transportation
- Basic understanding of the sales, logistics and customer service process.
- Deep understanding of residential and commercial construction
- Local installation market understanding
- Project management knowledge
- Demonstrate proficiency in the safe operation and maintenance of common
- Strong aptitude for technology; ability to use computer, tablet, variety of software and applications.
- Excellent interpersonal and management skills.
- Excellent verbal and written communication skills.
- Detail oriented and works with a high degree of accuracy.
- Ability to analyze situations and identify ways to improve efficiency.power tools.
- Ability to multitask and meet changing deadlines.
- Ability to articulate ideas clearly and concisely in a variety of settings.
- Demonstrate persistence, overcomes obstacles, and strives to improve skills and achieve goals.
Key responsibilities (title) A day in your life with us
Key responsibilities (text) • Assist the TL the daily operations of Installation teams, Ensures that the teams efficiently perform and complete the work according to directions and consistent with IKEA standards, including ensuring the jobsite is maintained in an organized and orderly
Fashion. Installs and Assembles IKEA cabinets efficiently
- Assist the TL in addressing and resolving customer and co-worker concerns, demonstrates empathy, and reinforces the IKEA values and IKEA Home Services Concept; Escalates any customer or co-worker issues/concerns that cannot be resolved to the Regional Manager or appropriate IKEA internal partners.
- Contributes to the IKEA commercial priorities for installation sales programs within an assigned district area to ensure the achievement of sales, margin, close rate, and profitability goals. Provides insight and recommendations to regional management on trends, practices, and industry forces to troubleshoot issues and improve business productivity and resilience.
- Audits on Referral Partner performance and installation quality. Delivers recommendations based on deep understanding of performance metrics and industry forces to Regional Manager.
- Creates and facilitates constructive operational relationships with a sub-region of IKEA stores, utilizing the matrix relationship with the sales and customer focused teams. Generates presentations, coaching methods, and communication for IKEA Kitchen Services offerings, both remotely and through onsite meetings with IKEA store teams.
- Establishes and contributes to feedback loops for Planning & Sales, Operations Support and Field Teams.
- Performs PIVS and site inspections when needed
Team vision ( title) About this work area
Team vision (text) Our team is the voice of IKEA. We use words, pictures and videos to tell the story about IKEA, to build our brand and inspire people with our offer. We bounce ideas back and forth, we challenge each other and we are crazy passionate about communication. Of course we’re also the ones who make sure to keep all our fellow co-workers informed, engaged and connected in a constantly changing business environment.
Local section (title) Why you will love us
Local section (text) Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
- Wellness days (in addition to your vacation days!)
- Extended health, dental, and vision coverage (for you and your family)
- RRSP with IKEA contribution matching options
- Eligibility for our annual IKEA bonus incentive plan
- Flexible spending account
- Life insurance
- Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
- Parental leave
- Bereavement leave
- Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
In the IKEA world, this position is officially referred to as Carpenter I
The starting rate/ salary for this position ranges from 28 CAD to 36 CAD and will be based on relevant work experience.
