Burlington, On Senior contract administrator, water Jobs – 418 Openings This Week

Customer Success Representative- 12 Month Contract
VISTA CREDIT —Ontario
- $23 an hour
- Temporary
- Remote
- Sales
- Customer service
- Microsoft Office
- Work from home
Quick apply
Senior Contract Administrator, Water
R.V. Anderson Associates Limited —Burlington, ON
- $75,000–$115,000 a year
- Full-time
- Hybrid work
- Engineering
- Supervising experience
- Bachelor's
- Dental care
- Paid time off
Quick apply
1d
Service & Delivery Technician - Training Provided
Arctic Spas - Blue Falls Manufacturing —Burlington, ON
- From $23.50 an hour
- Full-time
- Customer service
- Travel
- In-person
- Employee stock purchase plan
- Disability insurance
Quick apply
Civil Engineer Water Resources
Mantecon Partners Inc. —Dundas, ON
- Full-time
- AutoCAD
- Engineering
- Bachelor's
Quick apply
Project Manager/Estimator
Paul's Restorations Inc. —Burlington, ON
- $50,000–$90,000 a year
- Weekends as needed
- Sales
- Customer service
- Microsoft Office
- Dental care
- Paid time off
Quick apply
16h
Superintendent, General Contracting (Site-Based)
Sigfusson Northern Ltd. —Ontario
- $120,000–$150,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Profit sharing
- Dental care
Quick apply
6d
Maintenance Shift Operator | The Pearle Hotel & Spa
The Pearle Hotel and Spa, Autograph Collection —Burlington, ON
- From $22 an hour
- Part-time
- Hospitality
- Maintenance
- Hotel
- Dental care
- Employee assistance program
Quick apply
Pool Technician
Tall Oaks Landscape Group —Oakville, ON
- Full-time
- Plumbing
- Driving
- Organizational skills
- Dental care
Quick apply
1d
Field Coatings Superintendent
Landmark Municipal Services —Burlington, ON
- From $37 an hour
- CPR Certification
- High school diploma or GED
- First Aid Certification
Quick apply
12d
Journeyman/woman Plumber (full time min 2 yrs exp/ DL req)
Shiba Mechanical Inc. —Hamilton, ON
- $23–$40 an hour
- 8 hour shift
- First Aid Certification
- Construction
- In-person
- Disability insurance
- Dental care
Quick apply
Resident Services Coordinator
Domus Inc. —Hamilton, ON
- From $48,000 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Wellness program
- Dental care
Quick apply
Directional Driller
HDP Network Solutions —Oakville, ON
- $36–$46 an hour
- Full-time
- Construction
- Commercial driving
- Communication skills
- Disability insurance
- Dental care
Quick apply
7d
Aquatic Supervisor - Milton
Making Waves Swim School —Milton, ON
- $20–$22 an hour
- Part-time
- CPR Certification
- Supervising experience
- First Aid Certification
Quick apply
Manager, Facilities
Acclaim Health —Oakville, ON
- $57,466.50–$61,074.00 a year
- Monday to Friday
- Bachelor's
- First Aid Certification
- No university degree
HDPE Fusion Technician
ICONIX Waterworks —Ontario
- $72,800 a year
- Forklift
- High school diploma or GED
- Agile
Leak Survey Technician
Hetek Solutions Inc. —Milton, ON
- $21.75–$27.25 an hour
- Overtime
- No experience needed
- Hotel
- Dental care
- Work from home
Quick apply
6d
Civil CAD Designer
Landmark Structures Co —Burlington, ON
- From $70,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Quick apply
Aquatic Supervisor - Mississauga
Making Waves Swim School —Mississauga, ON
- $20–$22 an hour
- Part-time
- CPR Certification
- Supervising experience
- First Aid Certification
Quick apply
HDPE Fusion Technician
ICONIX Waterworks —Ontario
- $72,800 a year
- Full-time
- Forklift
- High school diploma or GED
- Agile
Batch Maker and Labourer
Control Chem Canada Ltd. —Burlington, ON
- $25–$30 an hour
- 8 hour shift
- Forklift
- High school diploma or GED
- First Aid Certification
- Dental care
- Paid time off
Quick apply

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senior contract administrator, water jobs near burlington, on

Customer Success Representative- 12 Month Contract

VISTA CREDIT
Ontario

Quick apply

Job details

Temporary | Full-time | Fixed term contract
$23 an hour

Qualifications

Sales
Customer service
Post-secondary education
Microsoft Office
Accounting
Organizational skills
Contracts
Communication skills
Time management
Help desk

Full job description

This is a 12-month contract position, scheduled Monday-Saturday between 8am-8pm.

About Vista Services

Vista Services is more than just a financial partner – we are helping communities, the people that live within them and the local contractors that service the area. Our dealers are experts in the water heater, HVAC, and residential infrastructure sector. Having both ownership from local management and an infrastructure fund managed by an award-winning investment manager, we are a well-capitalized company looking to grow organically, geographically and by acquisition.

Job purpose/mandate

The Customer Success team is the first point of contact for Vista’s thousands of customers. The Customer Success Representative (CSR) must be able to solve problems, make informed decisions, multi‐task, and work in a fast‐paced time sensitive environment. The CSR works to achieve the best results for the company and our customers.

Duties and Responsibilities

Professionally handle requests from customers and ensure that issues are resolved both promptly and thoroughly by working effectively through email, answering incoming calls, and making outbound calls to customers.
Maintaining a high level of productivity achieving the daily goals set by management.
Manage large volumes of inbound and outbound calls throughout the working day and resolve each in a timely manner.
Thoroughly and efficiently gather customer information, access, and fulfill customer needs, such as confirming payment schedules and amounts or determining reasons for slow or short payments to ensure collection of outstanding invoiced amounts.
Troubleshoot customer issues over the phone. Handle issues in the best interest of both the customer and the company.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
Partnering with customers to develop relationships and provide a superior level of customer service.
Reconciling customer accounts and making follow-up calls to identify and solve any payment issues.
Reconciling move in/move out notices from customers to ensure accurate billing information.
Customer Retention processes contract assignments & buyout requests,
Prepares correspondence and fulfills needs of existing customers that are at risk of cancelling service.
Assists with calling customers to update billing preferences. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves.
May offer discounts or special deals as needed and within pre-established limits.
Liaising with site managers and other internal departments on collection efforts and providing relevant reports.
Making collection calls on overdue accounts.
Builds relationships across all levels. Maintains excellent customer service relationship with internal and external customers.
Collaborates with cross functional departments such as Billing, Accounting, and Accounts Payable team.
Maintaining comprehensive collection notes on all customer contact and documenting files regarding outstanding issues.
Preparing write-off reports for approval.
Requesting credit reports on an as needed basis.

Knowledge and Skills

3-5 years of experience in a customer service or help desk capacity required.
Experience with multiline telephones, email, and personal computers necessary.
Experience with Internet Explorer, and Microsoft Office preferred.
Knowledge of leasing and financial contracts is an asset.
Post-secondary education in relevant fields is considered an asset.

Competencies

Interpersonal Skills – Strong ability to communicate to prospective clients and teammates. Has a pleasant, patient, and friendly attitude.

Integrity – Demonstrated passion for excellence with respect to treating and caring for customers. Strong work ethic.

Attention to Detail – Ability to accurately manage all sales-related paperwork and communication.

Interpersonal Skills – Strong ability to communicate with clients and sales team, both written and verbally (telephone skills).

Organizational Skills – Excellent time-management.

Initiative – Motivated self-starter.

Multi-tasking – Ability to manage multiple accounting functions and projects simultaneously.

Vacancy Status Disclosure

This is a temporary, fixed-term contract position created to backfill an employee on an approved leave and represents a genuine, existing vacancy.

Artificial Intelligence Disclosure

Artificial intelligence is not used in the screening, assessment, or selection of candidates for this role.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $23.00 per hour

Benefits:

Company events
Work from home

Experience:

Customer service: 2 years (preferred)

Work Location: Remote

Quick apply

Refine Your Search

senior contract administrator, water jobs in burlington, on

Customer Success Representative- 12 Month Contract

Senior Contract Administrator, Water

Service & Delivery Technician - Training Provided

Civil Engineer Water Resources

Project Manager/Estimator

Superintendent, General Contracting (Site-Based)

Maintenance Shift Operator | The Pearle Hotel & Spa

Pool Technician

Field Coatings Superintendent

Journeyman/woman Plumber (full time min 2 yrs exp/ DL req)

Resident Services Coordinator

Directional Driller

Aquatic Supervisor - Milton

Manager, Facilities

HDPE Fusion Technician

Leak Survey Technician

Civil CAD Designer

Aquatic Supervisor - Mississauga

HDPE Fusion Technician

Batch Maker and Labourer

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