Burlington, On Service technician hi Jobs – 2 Openings This Week

Scheduling Coordinator
Acorn Stairlifts Canada Inc. —Burlington, ON
- $50,000–$54,000 a year
- Full-time
- Google Suite
- Microsoft Office
- Hotel
- Dental care
- Paid time off
Quick apply
1d
Residential House Cleaner
JFordCo —Milton, ON
- From $20 an hour
- Part-time
- No experience needed
- English
- Cleaning
- Paid time off
Quick apply

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Scheduling Coordinator

Acorn Stairlifts Canada Inc. -
Burlington, ON

Quick apply

Job details

Permanent | Full-time
$50,000–$54,000 a year
1 day ago

Qualifications

Google Suite
Microsoft Office
Appointment scheduling
Communication skills
Time management

Full job description

Scheduling Coordinator

Hours of Operation: 11am - 7:30pm

WHATS IN IT FOR YOU, YOU ASK?

Part of a FAMILY.
FUN-LOVING, POSITIVE and ENCOURAGING atmosphere.
CELEBRATE in Company Events (Pizza lunch, Cake, Birthdays, Anniversaries, spirit wear, contests etc.)
Canada’s #1 LEADER in the Stairlift Industry – proudly serving our customer’s needs since 1992!
COMPANY BENEFITS, 3 WEEKS vacation, PAID time-off, on-site parking, CASUAL DRESS ATTIRE!

WE ARE SEEKING:

We’re seeking a qualified scheduling coordinator who will be responsible to liaise between customer service and the Installation team. The candidate will ensure that the installers are utilized effectively to service customers in a timely manner to either have lifts installed or repaired as required.

WHO WE ARE:

Acorn is a fun and friendly environment where your work here matters. We pride ourselves in the care we give to support all of our customer’s needs!

Acorn Stairlifts Canada Inc., has become the leader in our industry. We are the largest supplier of stairlifts sold directly to our clients, and are the largest independent straight stairlifts manufacturer of the world. The key to our success is simple. We utilize Hi-tech systems and processes to ensure a simple to use; yet high quality product is produced.

WHAT YOU’LL BE DOING

Planning daily travel routes for technicians based on drive times, service times, client availability, and inventory levels for British Columbia and surrounding area's
Calling clients to schedule appointments for work needing to be completed
Assist the tech support team with scheduling of service calls
Communicate via phone and email with clients and internal departments
Update the installation schedule within the company’s internal system
Track installers on GPS to ensure a timely arrival time to customer homes
Check emails and prepare sales paperwork for installation
Print drawings form CAD and add them to our customer files
Ensure that all documents are signed and uploaded properly (Payment Plan, Quote Sheet, Funding paperwork, and pictures of installations)
Ensure daily coordination with sales admin to ensure that all paper work is signed and received
Update the sales team with customer files on hold for a duration of time without a deposit and all cancelled sales
Communicate bookings of hotels/flights and other travel with the installations supervisor as required
Tracks shipments of special orders coming from the UK/Burlington office for installation
Track the arrival of stock shipments to each installer ensuring it matches the installation dates provided to the customers, re-schedule with customer as required
Other duties as assigned/required

WHAT YOU HAVE:

An outstanding personality and positive attitude
Ability to build relationships and work well with all levels in the company
Demonstrated organizational and time management skills
Strong geographical knowledge of British Columbia, Alberta and Saskatchewan
Ability to prioritize and multi-task while adapting in a fast-paced work environment
Professional demeanour and polished telephone communication skills

QUALIFICATIONS

A secondary diploma and related experience
2+ years’ experience scheduling or booking appointments
2+ years of mapping experience
Strong interpersonal skills
Proficiency in Microsoft Office, Google Chrome and Windows
Excellent verbal and written communication skills

CORE VALUES

Quality: products we make and sell, and the services we provide

Unity: working together as one team

Integrity: acting responsibly and honestly to deliver on our promises

Caring: about our customers, each other, and the wider community

Ambition: taking pride in all we do and striving to improve

Acorn Stairlifts Canada Inc,is an equal opportunity employer. We are committed to compliance with all applicable legislation to provide accommodations where necessary for applicants with disabilities. Please advise us at any point during our process if you require accommodation. We thank everyone for their application; however, only selected applicants will be contacted.

Job Types: Full-time, Permanent

Pay: $50,000.00-$54,000.00 per year

Benefits:

Casual dress
Dental care
Extended health care
Paid time off
Vision care

Ability to commute/relocate:

Burlington, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Do you have experience using google maps?

Experience:

Appointment scheduling: 3 years (preferred)
Mapping: 3 years (preferred)

Work Location: In person

Quick apply

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