Calgary, Ab Hardware/system support Jobs – 210 Openings This Week

Principal Technical Support Engineer, Alpha (Remote) - $60,000/year USD
Crossover —Calgary, AB
- Full-time
- Remote
- AI
Quick apply
8h
IT Systems & Support Specialist
Basecamp —Calgary, AB
- 8 hour shift
- Microsoft Access
- Azure
- Windows
- Dental care
- Vision care
Quick apply
IT Support Technician
AGAT Laboratories —Calgary, AB
Quick apply
7d
Support Centre Technician - Tier 2
DataDrill Communications Inc. —Calgary, AB
- 8 hour shift
- Hybrid work
- Windows
- AWS
- Analysis skills
Quick apply
5d
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Calgary, AB
- Customer service
- Windows
- Communication skills
9d
technical support specialist – information technology (IT)
Uniway Computers NW —Calgary, AB
- $36 an hour
- Full-time
- English
- Windows
- No university degree
4d
On Site Technical Support Technician
403Tech —Calgary, AB
- Typing
- In-person
- Communication skills
Computer Network and Systems Technician
Atlas Trailer Coach Products —Calgary, AB
- From $37 an hour
- Full-time
- Bilingual
- Computer Science
- ERP systems
Quick apply
Desktop Support Landesk - Alberta, Canada
Info-Ways —Calgary, AB
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
L1 Support Hero
GAM Technical Services —Calgary, AB
- $40,000–$60,000 a year
- Weekends as needed
- Azure
- Customer service
- Microsoft Office
- Dental care
Quick apply
computer network technician
ATLAS TRAILER COACH PRODUCTS LTD —Calgary, AB
- $37 an hour
- Full-time
- English
- Dental care
Counter Sales Representative
AccessSMT —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
Senior Account Manager, Grounds Management
Park Landscaping —Calgary, AB
- Weekends as needed
- ERP systems
- Travel
- Business
- Dental care
Quick apply
8d
Automatic Door Technician - Glazing - Calgary
Flynn Group of Companies —Calgary, AB
- Full-time
- Customer service
- Dental care
- Vision care
Quick apply
Maintenance Technician/Handyman
Confidential —Calgary, AB
- $65,000–$75,000 a year
- Full-time
- HVAC
- Communication skills
Quick apply
VDC Coordinator
Canem Systems Ltd —Calgary, AB
- Full-time
- Microsoft Excel
- Engineering
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Build the Future of Seismic Technology – Field Mechatronics Technician
Faraday Geophysics Canada —Calgary, AB
- $21.46–$40.10 an hour
- Overtime
- Heavy lifting
- Schematics
- Engineering
- Dental care
- Paid time off
Quick apply
9d
Security Project Technician (Gteck)
Gteck Advanced Technology —Calgary, AB
- Full-time
- English
- First Aid Certification
- Computer networking
- Relocation assistance
Quick apply
Multi-Site Facilities Support & Hybrid Concierge
Dexterra —Calgary, AB
- Full-time
- Hospitality
- Customer service
- Maintenance
Quick apply
Network Engineer
Cadre —Calgary, AB
- Part-time
- Spanish
- PMP
- Engineering

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hardware/system support jobs near calgary, ab

Principal Technical Support Engineer, Alpha (Remote) - $60,000/year USD

Crossover -
Calgary, AB

Quick apply

Job details

Full-time
8 hours ago

Qualifications

Customer support
AI

Full job description

Educational support systems are buckling under growing complexity as demands from schools, students, and families escalate. Schools require immediate, AI-powered responses across diverse learning platforms, student information systems, hardware, and operational processes. Yet most organizations remain trapped in disconnected tools, manual handoffs, and fragile workflows that collapse when tested in real conditions.

We address this challenge through a fundamentally distinct approach: AI-enhanced "cyborg" agents positioned at the core of a dynamic educational environment. In this position, you will define how the system evolves. Each resolution strengthens future automation, each root cause investigation shapes process and governance, and each complex scenario you solve enhances outcomes for thousands of learners and teaching professionals.

This is direct, production-level troubleshooting within a service context. You will investigate unclear, multi-party failures spanning learning software, student information platforms, authentication systems, network infrastructure, and operational procedures; apply AI to develop hypotheses, validate approaches, and speed up resolution; capture the human analysis that trains both technology and colleagues; and systematically surface trends that convert isolated fixes into lasting, organization-wide enhancements.

This is not queue management, checklist execution, or "forward and monitor." If you excel when documentation is sparse, when challenges cross engineering, operations, and pedagogy, and when you can shift from technical diagnosis to stakeholder coordination without sacrificing precision, this role will align with your strengths.

What you will be doing

AI-Augmented Customer Resolutions: Examine complex cases escalated by AI platforms, deploy human judgment in areas where AI underperforms, and subsequently enhance the AI system to close those gaps

What you will NOT be doing

Taking two whole months to get up to speed; you will be expected to ramp up one several products within the first month (we are aware this is aggressive)
Relying on your managers for help; if you are not adept at unblocking yourself, you will likely struggle in this role

Key Responsibilities

Combine human technical expertise with AI capabilities to provide exceptional customer support, concentrating on sophisticated issues that AI cannot yet completely address

Candidate Requirements

At least 3 total years of experience in a technical customer support role
Basic coding skills for the purpose of troubleshooting/bug fixes
Troubleshooting Skills: Explaining complex issues in simple terms, demonstrating strong problem understanding, recommending relevant troubleshooting strategies, proposing multiple solution paths, and showing attention to detail
Must be based in a North or South American time zone

This position is also known as:

L2 Support Engineer
Application Support Engineer
Technical Support Specialist
Customer Support Engineer
Engenheiro de Suporte Técnico
Ingeniero de Soporte Técnico
Especialista de Suporte Técnico
Senior Technical Support Analyst

Quick apply

Refine Your Search

hardware/system support jobs in calgary, ab

Principal Technical Support Engineer, Alpha (Remote) - $60,000/year USD

IT Systems & Support Specialist

IT Support Technician

Support Centre Technician - Tier 2

Desktop Support Engineer (Dispatch /Part-Time)

technical support specialist – information technology (IT)

On Site Technical Support Technician

Computer Network and Systems Technician

Desktop Support Landesk - Alberta, Canada

L1 Support Hero

computer network technician

Counter Sales Representative

Senior Account Manager, Grounds Management

Automatic Door Technician - Glazing - Calgary

Maintenance Technician/Handyman

VDC Coordinator

Build the Future of Seismic Technology – Field Mechatronics Technician

Security Project Technician (Gteck)

Multi-Site Facilities Support & Hybrid Concierge

Network Engineer

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