Charlottetown Pe It support technician Jobs – 10 Openings This Week

Deskside Technician
Cognizant —Charlottetown, PE
- Full-time
- Maintenance
- English
- Windows
- Designated paid holidays
- Disability insurance
Tier 1 Technical Support Representative
Eastlink —Charlottetown, PE
- From $18.52 an hour
- Weekends as needed
- In-person
- Designated paid holidays
- Dental care
Senior IT Operations Specialist (Prince Edward Island)
ProServeIT —Charlottetown, PE
- $70,000–$100,000 a year
- Full-time
- Computer Science
- Customer service
- Maintenance
Quick apply
Bilingual Tier 1 Technical Support Representative
Eastlink —Charlottetown, PE
- From $19.52 an hour
- Weekends as needed
- Remote
- English
- In-person
- Designated paid holidays
- Dental care
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- $60,000–$80,000 a year
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Human resources
- Dental care
- Paid time off
IT Technician-Relocate to Port Hardy, B.C.
K'awat'si Consulting and Management Services —Canada
- $55,000–$65,000 a year
- Full-time
- Maintenance
- English
- Windows
- Wellness program
Quick apply
5d

More jobs to discover

Find similar jobs that you might be interested in.

Tier 1 Technical Support Representative
Eastlink —Charlottetown, PE
As a Tier 1 Technical Support Representative, you'll support Residential and Business customers through inbound technical support interactions.
From $18.52 an hour

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Live Operations Associate (Video Game - Arabic Speaking)
Smilegate West —Toronto, ON
Making announcements re: game issues, events, maintenance schedule using a variety of mediums i.e. social media, forum. Ability to interpret customer needs.
$18 an hour
Quick apply
3d
Manager, End User Support Services
Mackenzie Health —Richmond Hill, ON
Bachelor’s degree in computer science, engineering or a related study, or an equivalent combination of education, training and experience.
$111,365–$142,116 a year

Show more jobs in cities nearby

I want to receive the latest job alerts for it support technician in charlottetown pe

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support technician jobs near charlottetown pe

Desktop Support Technician jobs in Winnipeg, MB

Desktop Support Technician jobs in Brampton, ON

Desktop Support Technician jobs in Burlington, ON

Personal Support Worker jobs in Pembroke, ON

Desktop Support Technician jobs in Calgary, AB

Support Worker jobs in Kelowna, BC

Hvac Technician jobs in Edmonton, AB

Medical Laboratory Technician jobs in Calgary, AB

Support Technique jobs in Montréal, QC

Personal Support Worker jobs in St. Thomas, ON

Direct Support Worker jobs in Winnipeg, MB

Support Worker jobs in Vernon, BC

Support Technique jobs in Drummondville, QC

Support Technique jobs in Langley, BC

Community Support Worker jobs in New Brunswick

Support Technique jobs in Lac Saint Jean, QC

Senior It Specialist jobs in Lanark, ON

Senior It Specialist jobs in Scarborough, ON

Senior Citizens jobs in Toronto, ON

Senior It Specialist jobs in Greater Toronto Area, ON

Deskside Technician

Cognizant -
Charlottetown, PE

Apply Now

Job details

Full-time

Qualifications

French
Desktop support
Computer repair
Incident management
iOS
Maintenance
English
Windows
Microsoft Office
Records management
Computer hardware
Customer service orientation
MacOS
ServiceNow
Customer support
Document management
Cross-functional collaboration
Communication skills
Cross-functional communication
Inventory tracking
Mobile devices

Full job description

Job Title: Deskside Technician
Job Location: Onsite- Charlottetown, PE, CA.
** Please note, this role is not able to offer visa transfer or sponsorship now or in the future**
We are seeking a highly motivated and customer-focused Deskside Technician to provide comprehensive End User Computing (EUC) support in a fast-paced enterprise environment. The ideal candidate will be responsible for the deployment, maintenance, troubleshooting, and lifecycle management of end-user devices, while ensuring adherence to IT service management processes and delivering exceptional customer support.
The role requires strong technical expertise in desktop and mobility support, hardware break-fix services, operating systems troubleshooting, asset management, and ITSM ticket management. The successful candidate will work closely with users and IT teams to ensure seamless technology operations and high levels of user satisfaction.
In this role, you will

Deploy, configure, and install PCs, laptops, mobile devices, tablets, printers, desk phones, soft phones, and other end-user computing equipment in accordance with enterprise standards.

Provide hands-on deskside support for hardware, software, and mobility-related issues across Windows and Mac environments.

Diagnose, troubleshoot, and perform break-fix repairs on desktops, laptops, mobile devices, tablets, printers, and peripheral hardware to minimize user downtime.

Resolve operating system and application issues across supported platforms, including Windows 11, macOS, iOS, and Microsoft Office 365.

Manage incidents, service requests, and problem tickets through ServiceNow or other ITSM tools, ensuring timely resolution and adherence to SLA commitments.

Accurately document troubleshooting activities, solutions provided, ticket updates, and customer interactions following established operational procedures.

Maintain and update site-specific technical documentation, knowledge articles, and support procedures to improve service delivery efficiency.

Administer and maintain asset inventory records throughout the device lifecycle, including deployment, movement, refresh, replacement, recovery, and disposal activities using approved enterprise tools.

Collaborate with cross-functional IT teams, vendors, and business stakeholders to resolve complex technical issues and support ongoing workplace technology initiatives.

Deliver exceptional customer service by providing effective technical support, communicating clearly with end users, and ensuring a positive user experience in a fast-paced onsite environment.
What you’ll need to succeed (required skills)

3+ years of experience in Deskside Support, Desktop Support, End User Computing (EUC), or IT Support Services.

Strong experience supporting:
Windows 11

Microsoft Office 365

ServiceNow / ITSM Tools

Desktop, Laptop, and Mobility Support

Hands-on experience with hardware deployment, troubleshooting, and break-fix support.

Experience supporting Windows PCs, Mac devices, mobile devices, tablets, printers, and peripheral hardware.

Knowledge of asset management and inventory tracking processes.

Strong troubleshooting, analytical, and problem-solving skills.

Excellent customer service and communication skills.

Mandatory bilingual proficiency in English and French (spoken and written).

Ability to work onsite five (5) days per week in Kirkland, Quebec.
Technical Skills- Mandatory Skills

Windows 11

Microsoft Office 365

ServiceNow

Deskside Support Services

Desktop, Laptop & Mobility Support

Hardware Break-Fix

End User Device Deployment

Asset Management
Additional Skills

macOS Support

iOS Support

Printer Support

Endpoint Troubleshooting

ITSM Ticket Management

Documentation Management
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

Long-term/Short-term Disability

Paid Parental Leave

Work model:
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite role requiring 5 days a week at client site in Charlottetown, PE, CA.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
“Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Apply Now

Refine Your Search

it support technician jobs in charlottetown pe

Deskside Technician

Tier 1 Technical Support Representative

Senior IT Operations Specialist (Prince Edward Island)

Bilingual Tier 1 Technical Support Representative

Technical Support Supervisor - Automotive

IT Technician-Relocate to Port Hardy, B.C.

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for it support technician in charlottetown pe

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected