Columbus Assistant warranty Jobs – 3 Openings This Week

Service Manager
Drive Autogroup —Pickering, ON
- $85,000–$120,000 a year
- Full-time
- Sales
- Customer service
- Leadership
Quick apply
Project Manager, Facilities Capital Projects
Durham College —Oshawa, ON
- $77,550–$96,939 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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Project Manager, Facilities Capital Projects
Durham College —Oshawa, ON
A minimum of a 4-year degree in engineering, architecture, construction/project management, building sciences, or a related field.
$77,550–$96,939 a year
Senior Project Manager
QMC Metering Solutions —North York, ON
Undergraduate degree in Engineering, with or working towards a professional certification or accreditation in the project management field.
$80,000–$110,000 a year
Quick apply

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Graphics & Administrative Coordinator
A-Protect Warranty Corporation —Concord, ON
This role also provides administrative and operational support, including data entry and document handling, to ensure smooth day-to-day operations.
From $21 an hour
Quick apply
Service Manager
Drive Autogroup —Pickering, ON
As the Service Manager, you will oversee the day-to-day operations of the service department, ensuring efficient workflow, superior customer satisfaction, and a…
$85,000–$120,000 a year
Quick apply

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Service Manager

Drive Autogroup -
Pickering, ON

Quick apply

Job details

Full-time
$85,000–$120,000 a year

Qualifications

Automotive repair
College certificate
Sales
Customer service
College diploma
Leadership
Communication skills
Mechanical knowledge
Driving Licence

Full job description

Drive Autogroup

We pride ourselves on creating an environment where dedication and loyalty are not just valued but celebrated. We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding.

At Drive Autogroup you will experience the innovative, creative, and collaborative approach behind all our brands

Career Opportunity

Drive Autogroup is currently seeking a Service Manager to join their team! As the Service Manager, you will oversee the day-to-day operations of the service department, ensuring efficient workflow, superior customer satisfaction, and a high standard of quality in all vehicle maintenance and repair services. You will lead a team of technicians and service advisors, develop processes to improve service delivery, and drive the department’s growth and profitability.

Responsibilities

Provide exceptional customer service by explaining procedures and repairs as required to the customer, complete with accurate estimates
Ensure efficient and timely completion of automotive repairs and maintenance
Knowledge of manufacturers warranty and insurance policies
Lead, motivate, and develop a team of service technicians, advisors, and support staff.
Maintain and improve departmental performance by implementing operational best practices and improving efficiencies.
Ensure a high level of customer satisfaction by addressing customer concerns and service issues promptly and professionally.
Analyze service department performance metrics, track goals, and prepare reports on key performance indicators (KPIs).
Monitor and manage inventory levels, ensuring the department has necessary parts and equipment for timely service.
Conduct regular team meetings to ensure alignment on goals, expectations, and service standards.
Collaborate with sales and parts departments to optimize the customer experience and maximize sales opportunities.
Handle customer complaints or escalated service issues with professionalism and empathy.
Stay up-to-date on industry trends, manufacturer service standards, and dealership processes.
Collaborate with other departments to ensure smooth workflow and efficient operations
Stay up to date with industry trends, new technologies, and best practices

The Perfect Candidate

Well-rounded background in customer service.
Comprehensive experience in the automotive industry.
Leader in the service process from both a customer experience and technical perspective.
Confident approach with customers to understand their needs.
Strong facilitation and leadership skills with the ability to motivate others.
Takes self-initiative to execute tasks but is also encourages team members to achieve common goals.
Sustains a high attention to detail and a positive attitude in a fast-paced environment.

Qualifications

Minimum 3 years’ Service Management experience as an Automotive Service Manager or Assistant Manager with a proven record in both service and customer satisfaction
College Diploma or Trade School Certificate in Automotive Studies, or equivalent
Strong interpersonal, written, and verbal communication skills
Possess sound automotive technical background with a strong knowledge of technical/mechanical repairs, product, and automotive parts
Valid Driver’s License

What We Offer

Competitive compensation plans
Collaborative team dynamic and Family-like atmosphere
Employee purchase plans and company discounts
Supportive work environment
Health and wellness initiatives
Exciting company events

Your professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don’t meet all the qualifications. If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.

Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.

Quick apply

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