Columbus Dental front desk administrator/receptionist Jobs – 6 Openings This Week

Admin/Reception
Auric Dental —Whitby, ON
- From $20 an hour
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Dental care
Quick apply
Patient Coordinator
Dentistry on Dundas —Whitby, ON
- $24–$28 an hour
- 8 hour shift
- Bachelor's
- In-person
- Epic
- Dental care
- Life insurance
Quick apply
3d
Full-Time Dental Receptionist / Administrator (Experience with Tracker an asset)
905-852-2672 —Uxbridge, ON
- From $25 an hour
- Weekends as needed
- CPR Certification
- Organizational skills
- In-person
- Dental care
Quick apply
2d
Dental Receptionist
The Dental Centres —Uxbridge, ON
- $18–$28 an hour
- Full-time
- Customer service
- Microsoft Office
- In-person
- Dental care
Quick apply
7d
Office Administrator
Mr. Lube —Pickering, ON
- $18–$20 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d

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Lead Dental Administrator / Receptionist - Please Apply Only If You Have Dental Admin experince
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Are you an experienced dental receptionist with leadership skills and a passion for creating an exceptional patient experience?
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Lead Dental Administrator / Receptionist - Please Apply Only If You Have Dental Admin experince
Upper East Dental —East York, ON
Are you an experienced dental receptionist with leadership skills and a passion for creating an exceptional patient experience?
From $28 an hour
Quick apply
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Admin/Reception

Auric Dental
Whitby, ON

Quick apply

Job details

Full-time
From $20 an hour

Qualifications

Customer service
Administrative experience
Communication skills
Time management

Full job description

Dental Administrator / Receptionist

Location: Whitby Mall Dental
Position Type: Full Time
Software Platform: Paradigm

About Us
At Whitby Mall Dental, we are committed to delivering exceptional patient care in a professional, welcoming, and efficient environment. As part of our team, you will play a critical role in shaping the patient experience from the moment they contact our office to the completion of their visit.

Position Summary
The Dental Administrator / Receptionist is the first point of contact for patients and is responsible for managing front desk operations, coordinating schedules, supporting financial and insurance processes, and ensuring compliance with Ontario healthcare standards including privacy and accessibility requirements.

Key Responsibilities

Patient Experience & Front Desk Operations

Greet and check in patients in a warm, professional manner
Answer phone calls, emails, and messages promptly and professionally
Schedule, confirm, and manage patient appointments efficiently
Manage cancellations, no-shows, and same-day schedule adjustments
Maintain a clean, organized, and welcoming reception area
Provide patients with clear information regarding appointments, policies, and next steps

Scheduling & Practice Flow Management

Optimize the daily schedule to support provider productivity and patient care
Coordinate hygiene and dentist schedules effectively
Manage recall systems, unscheduled treatment, and waitlists
Proactively fill schedule gaps and support daily production goals

Financial & Insurance Coordination

Verify patient insurance coverage and eligibility
Submit and track insurance claims accurately and in a timely manner
Communicate estimated patient portions and payment expectations clearly
Collect co-payments, balances, and deposits
Support accounts receivable follow-up and outstanding balance collection
Reconcile daily financial transactions as required

Patient Records & Compliance

Maintain accurate and up-to-date patient records
Document all patient communications appropriately within the system
Ensure compliance with Ontario privacy, accessibility, and regulatory standards
Safeguard patient confidentiality at all times
Ensure proper authorization for release of records

Clinical Support Coordination (Non-Clinical)

Assist with patient intake and ensure required forms are completed
Flag missing documentation, alerts, or medical updates
Communicate effectively with clinical team members regarding schedule and patient needs
Escalate patient concerns appropriately to providers or management

General Administrative Duties

Manage incoming and outgoing correspondence
Maintain office supplies and front desk inventory
Support office policies and procedures
Participate in team meetings and contribute to a positive team environment

Software & Systems
Experience with Paradigm is considered an asset.

Appointment scheduling and management
Patient record maintenance and documentation
Insurance claims processing and tracking
Financial account management and reporting
Communication logs and patient correspondence

Qualifications & Experience

Minimum 1–2+ years of dental or healthcare administrative experience preferred
Experience with dental practice management systems
Strong understanding of dental insurance processes (asset)
Excellent communication and customer service skills
High attention to detail and organizational ability
Ability to multitask and perform under pressure

Core Competencies

Patient-focused mindset
Professionalism and discretion
Strong problem-solving skills
Time management and prioritization
Team collaboration
Accountability and reliability

What Success Looks Like in This Role

A well-managed, efficient daily schedule
Positive patient interactions and experiences
Accurate financial and insurance processing
Strong documentation and compliance practices
Effective communication with both patients and team members

Why Join Whitby Mall Dental?

Supportive and collaborative team environment
Opportunities for professional growth and development
Competitive compensation and benefits
Modern dental technology and systems
A culture focused on patient care and team excellence

At Whitby Mall Dental, we balance exceptional patient care with operational excellence. We are looking for team members who are humble, confident, and committed to delivering outstanding experiences every day.

How to Apply
Please submit your resume and a brief cover letter outlining your experience and interest in the role.

Quick apply

Refine Your Search

dental front desk administrator/receptionist jobs in columbus

Admin/Reception

Patient Coordinator

Full-Time Dental Receptionist / Administrator (Experience with Tracker an asset)

Dental Receptionist

Office Administrator

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