Be Part of an Award-Winning Volvo Dealership – Now Hiring a Parts Advisor!
Ready to grow your career with a brand recognized for innovation, safety, and exceptional customer satisfaction?
Our top-performing, award-winning Volvo dealership is expanding to meet the needs of a rapidly growing market — and we’re looking for a driven, detail-oriented Parts Advisor to join our outstanding team.
We’ve built a workplace culture based on integrity, collaboration, and enthusiasm. When we invest in our people, they invest in our customers — and that’s what sets us apart.
If you’re passionate about the automotive industry and looking for a long-term career with a winning team, we want to hear from you.
Job Summary
The Parts Advisor at Volvo Cars Larkeridge plays a crucial role in managing vehicle parts inventory, assisting internal and external customers, and supporting the service department. The Parts Advisor is also responsible for maintaining strong relationships with external customers, including repair shops, fleet operators, and independent mechanics.
But that’s not all! This position also comes with the enticing opportunity for a monthly performance bonus, rewarding your dedication and hard work. If you are passionate about vehicles and committed to providing top-notch support in a fast-paced environment, we want to hear from you! Step up and be part of a team that values your contributions and champions your success.
Key Responsibilities
- Process parts orders via phone, email, or in person with accuracy and efficiency
- Collaborate with the Service Department to identify and source the correct parts for vehicles
- Provide precise pricing, availability, and delivery estimates for parts orders
- Maintain a well-organized and current inventory of parts and supplies
- Conduct regular stock audits and coordinate timely reordering as needed
- Receive and inspect incoming shipments, verifying deliveries and updating inventory records
- Work closely with service advisors and technicians to ensure parts availability aligns with repair schedules
- Source and manage special-order parts for vehicle maintenance and repairs
- Monitor back-orders to ensure prompt follow-up and delivery
- Accurately process and document warranty parts in compliance with manufacturer requirements
- Utilize dealership management software to track inventory, generate invoices, and complete transactions
- Maintain detailed records of parts sold, used, returned, or exchanged
- Coordinate and oversee deliveries to wholesale customers, ensuring accuracy and timeliness
- Handle customer inquiries, complaints, and returns with professionalism and courtesy
- Ensure adherence to dealership policies and manufacturer guidelines at all times
Skills & Qualifications
- Comprehensive knowledge of automotive parts, brands, and industry developments
- Minimum of three years’ experience as a Parts Advisor, wholesaler, or in a related role within a dealership or parts distribution environment
- Exceptional customer service and communication skills
- Proficiency with dealership inventory management systems (experience with CDK preferred)
- Strong attention to detail with the ability to thrive in a fast-paced setting
- Basic mechanical knowledge is an asset
- Understanding of logistics and supply chain principles
- Ability to safely lift and handle automotive parts weighing up to 25 lbs
Please attach your resume as part of your application. We appreciate the interest of all applicants; however, only those selected for further consideration will be contacted. Please note that phone inquiries are not accepted.
Volvo Cars Lakeridge is an equal opportunity employer committed to creating an inclusive and supportive environment. We value diversity in all its forms and strive to ensure our recruitment practices are fair and accessible to everyone.
If you need assistance at any stage of the hiring process, feel free to reach out — we’re here to help.
Status: Active Vacancy
This posting reflects a current job opening. We are actively recruiting qualified candidates to fill this position.
Job Types: Full-time, Permanent
Pay: $20.00-$24.00 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
Experience:
- Parts Advisor : 3 years (required)
- logistics and supply chain management: 1 year (preferred)
- CDK : 1 year (preferred)
- Volvo or similar luxury brand: 2 years (preferred)
- CDK dealership management system: 2 years (required)
Work Location: In person
