CUPE
Job Title: Unit Clerk
Status: Regular Part Time
Department: DRCC Surg. Assessment
Program: DRCC Patient Care
Days; 8 Hour Shifts (Subject to Change)
Location: Lakeridge Health Oshawa
Wage Schedule: $28.980 - $30.290 per hour
Posting Reference: 2600001434
Lakeridge Health is more than a hospital. It is a health network that includes five hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites across the Durham Region. Guided by our vision of One System. Best Health. and supported by a dedicated team of nearly 9,000 staff, physicians, and volunteers, Lakeridge Health is a place where the best people want to start, grow, and finish their careers in health care. We are focused on fostering an environment that’s inclusive, compassionate, innovative, and joyful. This is Lakeridge Health!
This position is open to all qualified CUPE staff throughout Lakeridge Health commencing 2 June 2026 and closing at 11:59 pm on 9 June 2026.
DUTIES AND RESPONSIBILITIES:
Under the direction of the Patient Care Manager and Operations Coordinator this position supports and coordinates patient care plans within the Diagnostic Assessment Program. The Unit Clerk supports the various members of the health care team, including physicians and nurses, to facilitate the flow of patient care.
Duties include performing a wide variety of clerical functions within a clinical setting, including but not limited to: reception duties; scheduling and coordination of tests, appointments, and treatments; coordination of OR bookings, external image retrieval, computer data entry; directing telephone calls and contacting patients by phone; faxing; chart preparation; scanning and other duties assigned.
QUALIFICATIONS:
- Graduate of a two year Community College Medical Secretary/ Medical Administration Diploma Program and previous recent related experience in a hospital clerical or doctor's office setting, or equivalent combination of education and experience;
- Knowledge and experience with accessing & viewing documents in OnBase, Connecting Ontario, EPIC including work queues, scheduling, patient registration preferred;
- Complete knowledge of medical terminology, anatomy and physiology, with an emphasis on oncology (tested);
- Basic level Word, Excel and Outlook (tested);
- Demonstrated strong, accurate keyboarding skills (30 wpm tested);
- Proven ability to manage multiple priorities, meet deadlines and work productively amid interruptions while working within a stressful environment;
- Proven ability to maintain strict adherence to patient confidentiality;
- Demonstrated exceptional communication skills - verbal, listening and written in order to effectively interact with all levels of staff, patients and families;
- Proven ability to adapt positively to a changing environment;
- Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices including staff, patient, and environmental safety and participation in regular in-service education in this area
At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all backgrounds.
Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodation at any point during the application and hiring process, please contact
[email protected] .
Unless specifically stated, all job postings at Lakeridge Health are to fill existing vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is actively engaged in the Recruitment and Selection process to ensure a fair and thorough assessment of applicants.
Lakeridge Health thanks all those who apply, however, only candidates considered for an interview will be contacted.
CONDITIONS OF EMPLOYMENT:
The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and C.U.P.E Local 6364.
Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.
Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.
