Job description:
A Night Auditor serves our guests efficiently, courteously, and in a friendly and professional manner in accordance with our hotel standards. You will be responsible for the overnight operations, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services, including security and safety procedures. The Night Auditor will have a professional appearance and demeanor and be able to deal with a wide variety of people and situations.
Duties & Responsibilities
- Post room and tax
- Perform food and beverage audit if required
- Reconcile postings, charges and cash for the day
- Balance all summaries to main computer system
- Balance all cashiers’ postings for the day
- Post any incidental charges required
- Prepare all required daily and summary reports
- Perform back up of computer system
- Provide courteous and professional guest services when required
- Maintains guest security and safety measures
- Utilize instinctive selling techniques and company sales programs to maximize revenue and occupancy levels
- Maintain order and cleanliness at the front desk
- Operate the telephone console
- Process reservation and cancellation requests when required
- Report all system problems to management
- Balance all outlets summaries to the main computer
- Recognize trends in the outlets and room revenue
- Perform other duties as directed by the General Manager
What does an ideal candidate look like?
- Excellent communication and customer service skills
- Front desk experience is an asset but NOT required
- Must be willing to work Night Audit shifts from 11 PM - 7 AM
- Must be able to work weekends
- Must be willing to get Basic First Aid
Benefits
- Flexible scheduling to accommodate your personal and family needs
- Competitive compensation opportunity
- Ongoing mentorship to support personal and professional goals
- Fun, Team-driven and inclusive community
- Dynamic, fast-paced, and agile work environment
- Meal discounts
- Fitness membership discounts
- Recruiting & Referral bonus program incentives
- Health Benefits
- Staff Housing available
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a unique island experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all our associates.
Harbour House Hotel is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Harbour House does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, provincial or local laws. Harbour House takes its obligations under the Human Rights Code. We thank all applicants for their interest in Career opportunities with the Harbour House Hotel; however, only those applicants we wish to interview will receive a reply to their application.
Pay: $17.85-$22.00 per hour
Benefits:
- Company events
- Dental care
- On-site parking
Work Location: In person
