Edmonton, Ab Service navigator Jobs – 16 Openings This Week

Specialist Navigator
Edmonton O-day'min Primary Care Network —Edmonton, AB
- $24.00–$30.53 an hour
- Full-time
- Customer service
- Medical office experience
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
2d
Referral Coordinator
Alberta Cardiology and Medical Consultants —Edmonton, AB
- $21–$24 an hour
- Weekends as needed
- CPR Certification
- Nursing
- Customer service
- Dental care
- Vision care
Quick apply
10d
Referral Coordinator / Specialist Navigator
Edmonton O-day'min Primary Care Network —Edmonton, AB
- $24.00–$30.53 an hour
- Full-time
- Customer service
- Medical office experience
- High school diploma or GED
Housing Focused Shelter Navigator
The Mustard Seed Society —Edmonton, AB
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Specialized Criminal Justice Navigator
Saffron Centre Ltd —Sherwood Park, AB
- $48,750–$63,082 a year
- Full-time
- Writing skills
- Research
- Bachelor's
- Dental care
- Paid time off
Quick apply
10d
Non-Insured Health Benefits Navigator
Confederacy of Treaty Six First Nations —Edmonton, AB
- From $55,000 a year
- Full-time
- Research
- Case management
- In-person
- Disability insurance
- Dental care
Quick apply
Guest Service Supervisor
Renaissance Edmonton Airport Hotel —Edmonton, AB
- $46,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Supervising experience
- Commuter benefits
- Dental care
12d
Warriors Way - Assertive Outreach/Social Navigator - Temporary Position
Bent Arrow Traditional Healing Society —Edmonton, AB
- Weekends as needed
- Writing skills
- Microsoft Office
- Databases
- Mileage reimbursement
- Paid time off
Quick apply
Wellness Manager
Youth Empowerment & Support Services —Edmonton, AB
- Full-time
- Databases
- Supervising experience
- Team management
- Dental care
Quick apply
Beccarian Correctional Care - Behavioural Health Navigator (Counsellor)
ROSC Solutions Group Inc. —Fort Saskatchewan, AB
- Full-time
- Presentation skills
- Case management
- Mentoring
Quick apply
11d
Medical Office Assistant (MOA) - Temporary
Radius Community Health & Healing —Edmonton, AB
- $20.16–$27.02 an hour
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
- Disability insurance
- Dental care
Quick apply
6d
Nurse Practitioner
Alberta Health Services —Edmonton, AB
- $62.74–$72.00 an hour
- Temporary
- BLS Certification
- Master's degree
- Discharge planning
Vice President, Sales & Distribution
Alberta Motor Association —Edmonton, AB
- Full-time
- Marketing
- Finance
- Master's degree

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Nurse Practitioner (Family Health Team)
Carefirst Seniors & Community Services Association —Toronto, ON
Access to vehicle, driver's license. Minimum 3-5 years related clinical and/or management experience, preferably in a community healthcare setting or…
$100,000–$145,000 a year
Quick apply
Housing Navigator
Blue Door —East Gwillimbury, ON
Reliable vehicle, valid driving license and insurance. Provides excellent customer service including but not limited to professionally answering phone calls and…
$22.46 an hour
Quick apply

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service navigator jobs near edmonton, ab

Specialist Navigator

Edmonton O-day'min Primary Care Network -
Edmonton, AB

Quick apply

Job details

Permanent | Full-time
$24.00–$30.53 an hour
2 days ago

Qualifications

Healthcare information and records experience
Electronic medical records
Customer service
Medical office experience
Post-secondary education
Microsoft Office
Administrative experience
High school diploma or GED
EMR/EHR
Customer service orientation
Organizational skills
Managing patient records
Electronic medical record entry
Medical terminology
Communication skills

Full job description

Permanent Full-Time 1.0 FTE (37.5 hours/week)

Pay range: From $24.00 per hour to $30.53 per hour

Reporting to the Program Supervisor, Specialist Navigation, the Specialist Navigator coordinates and manages specialist referrals for participating Edmonton O-day’ min Primary Care Network (EOPCN) member clinics.

Working within clinic electronic medical records (EMRs), Specialist Navigators support referrals from initial review through submission, follow-up and appointment confirmation. The role helps ensure referrals are complete, appropriately processed, actively followed and clearly documented, supporting timely access to specialist care and continuity of care for patients.

Specialist Navigators also work closely with physicians and clinic teams, providing guidance on referral pathways, forms, processes and requirements.

KEY RESPONSIBILITIES

Review referrals for completeness and ensure required forms, information and supporting documentation are included.
Submit referrals through the appropriate specialist or centralized referral pathway.
Track and follow referrals through to completion, including following up on outstanding referrals and redirecting declined referrals when required.
Ensure patients are aware of their scheduled specialist appointments.
Maintain clear, accurate and timely documentation of all referral activity within the clinic EMR and EOPCN systems.
Act as a resource to physicians and clinic teams regarding referral pathways, forms, criteria and processes.
Communicate with clinic teams when additional information or documentation is required.
Develop collaborative working relationships with physicians, clinic staff, specialist offices, patients and EOPCN colleagues.
Participate in team meetings, training, knowledge sharing and quality improvement activities.
Contribute to consistent referral-management workflows and documentation standards across the Specialist Navigation program.

These responsibilities reflect the program's focus on referral processing, care coordination, clinic communication, data monitoring and consistent referral practices.

QUALIFICATIONS:

High school diploma and a minimum of two years of related administrative experience within a family practice medical office, Primary Care Network or comparable healthcare environment.
Medical Office Assistant (MOA) diploma or other relevant post-secondary education is an asset.
Knowledge of medical terminology.
Experience using electronic medical records (EMRs); experience with multiple EMR platforms is an asset.
Previous experience with specialist referrals or referral management is strongly preferred.
Strong organizational skills and ability to manage multiple tasks and follow-up requirements in a high-volume environment.
Excellent attention to detail and clear, professional written documentation.
Strong communication, customer service and problem-solving skills.
Ability to work independently and collaboratively as part of a team.
Proficiency with Microsoft Office and comfort learning new electronic systems.

APPLY TODAY

The EOPCN offers a competitive compensation package with comprehensive benefits, opportunities for continuing education and career growth, and an outstanding work environment.

Please submit your resume and cover letter, clearly identifying your medical office experience, specialist referral/referral-management experience, and the EMR platforms you have worked with, to [email protected] (Attn: Naomi).

POSTING EFFECTIVE until suitable candidate is found.

We thank all candidates in advance for their applications, however, only those being selected for an interview will be contacted.

We welcome all qualified applicants. For those currently employed at EOPCN member clinics, we are committed to coordinating flexible transition timelines that ensure continuity of care at your current clinic while supporting a smooth onboarding process. Transition plans will respect individual circumstances and rights.

Pay: $24.00-$30.53 per hour

Expected hours: 37.5 per week

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Life insurance
On-site gym
On-site parking
Paid time off
RRSP match
Vision care

Work Location: In person

Quick apply

Refine Your Search

service navigator jobs in edmonton, ab

Specialist Navigator

Referral Coordinator

Referral Coordinator / Specialist Navigator

Housing Focused Shelter Navigator

Specialized Criminal Justice Navigator

Non-Insured Health Benefits Navigator

Guest Service Supervisor

Warriors Way - Assertive Outreach/Social Navigator - Temporary Position

Wellness Manager

Beccarian Correctional Care - Behavioural Health Navigator (Counsellor)

Medical Office Assistant (MOA) - Temporary

Nurse Practitioner

Vice President, Sales & Distribution

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