edmonton ab business support agent Jobs – 113 Openings This Week

Business Support Agent
First Canadian Insurance Corporation —Sherwood Park, AB
- Rotating shift
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Tuition reimbursement
- Employee assistance program
Quick apply
Work-at-Home Contact Centre Associate
MCI Careers —Alberta
- $15 an hour
- Full-time
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Work From Home Inbound Contact Centre Agent
The Sydney Call Centre —Alberta
- Remote
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Work from home
Real Estate Agent (Full-Time) – Join a High-Energy, Culture-Driven Team!
Elevate Realty Group —Edmonton, AB
- $75,000–$250,000 a year
- Full-time
- Customer service
- Administrative experience
- Organizational skills
- Employee stock purchase plan
- Work from home
Quick apply
Senior Realtor
Mogul Realty Group —Edmonton, AB
- $100,000–$500,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Profit sharing
- Wellness program
Quick apply
Real Estate Agent
Comox Realty —Edmonton, AB
- $40,000–$200,000 a year
- Part-time
- In-person
- Work from home
- Flexible schedule
Quick apply
Remote Outbound Call Center Representative
The Sydney Call Centre —Alberta
- Remote
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Life insurance
Realtor, Licensed Commercial Agent
LIANG Commercial Real Estate | Century 21® Bravo Realty —Edmonton, AB
- Full-time
- Sales
- Microsoft Office
- Hotel
Quick apply
AI Adoption Lead
BIS Safety Software —Sherwood Park, AB
- $70,000–$90,000 a year
- Full-time
- PMP
- Project management
- APIs
- Disability insurance
- Dental care
Quick apply
WAH Customer Service Agent
The Sydney Call Centre —Alberta
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Remote Inbound Customer Service Representative
MCI Careers —Alberta
- $15 an hour
- Full-time
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Remote Outbound Sales Agent
The Sydney Call Centre —Alberta
- Remote
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Life insurance
Purchasing Agent
Canem Systems Ltd —Edmonton, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Employee assistance program
Quick apply
Remote Inbound Call Center Representative
MCI Careers —Alberta
- $15 an hour
- Full-time
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
WAH Customer Service Agent
MCI Careers —Alberta
- $15 an hour
- Full-time
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Remote Call Centre Sales Agent
MCI Careers —Alberta
- $15 an hour
- Full-time
- Remote
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Life insurance
Rookie Realtor
Mogul Realty Group —Edmonton, AB
- $50,000–$200,000 a year
- Full-time
- Sales
- In-person
- Profit sharing
- Wellness program
Quick apply
WAH Call Centre Representative (Urgently Hiring)
The Sydney Call Centre —Alberta
- Immediate opening
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Remote Outbound Sales Agent
MCI Careers —Alberta
- $15 an hour
- Full-time
- Remote
- Sales
- Customer service
- High school diploma or GED
- Designated paid holidays
- Life insurance
WAH Call Centre Representative (Urgently Hiring)
MCI Careers —Alberta
- $15 an hour
- Immediate opening
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance

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Business Support Agent

First Canadian Insurance Corporation -
Sherwood Park, AB

Quick apply

Job details

Permanent

Qualifications

Microsoft Powerpoint
Bilingual
Microsoft Word
French
Cognos
Computer science
Microsoft Excel
Microsoft Outlook
Computer Science
Financial auditing
Customer service
Post-secondary education
English
Technical support
Microsoft Office
Finance
SharePoint
Business
Communication skills
Dealership experience

Full job description

First Canadian is a national organization and we are experiencing unprecedented growth!

We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to Work.

We award our team with the following:

Off work 1 hour early on Fridays.
Earned Time-Off Program and vacation.
Group Retirement Savings Plan with employer match.
On-site gym including free weekly classes with a qualified trainer.
Newly renovated facility with ergonomic desks/chairs.
Educational assistance and career development.
Employee benefits.
Health and Wellness spending account.
Employee Assistance Program (EAP).
Employee discount programs.
A Culture Team dedicated to diversity, inclusion, and employee programs.
Employee recognition and appreciation events.
French is not required for this role but is an asset, an uplift of 5% is applied after the probationary period for qualified professional level French bilingualism (both spoken and written).

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

If you are motivated to succeed by helping people, then this is the opportunity for you!

Reporting to the Manager, Business Support – Alberta, the Business Support Agent I – Alberta plays a key role in supporting our nationwide business partners, serving as an essential element in the ongoing improvement and maintenance of First Canadian Finance Group’s online applications. This role is essential for fostering strong partnerships and ensuring our business partners receive outstanding support, which directly contributes to their success and satisfaction.

Essential Responsibilities:

Support business partners in evaluating client and vehicle eligibility for First Canadian products, as well as in generating
certificates of coverage.
Provide timely and accurate assistance to business partners and customers through telephone, email, and online portals.
Act as the primary point of contact for business partners and Account Managers utilizing the company’s online resources,
including providing support, sharing knowledge, and addressing issues as they arise.
Collaborate with customers and business partners to facilitate exceptions, waivers, and transfers of coverage for creditor
insurance policies.
Prepare agency agreements and collect and process the necessary corporate documentation.
Support Company’s business partners in acquiring, maintaining, renewing, and terminating restricted insurance licenses.
Complete departmental and regulatory reporting requirements.
Provide reporting support to stakeholders utilizing the IBM Cognos Analytics business intelligence platform.
Collect, modify, audit, and maintain accurate records in IBMi system, SharePoint, and other relevant systems.
Ensure compliance with regulatory requirements, including licensing and reporting obligations.
Ability to work a rotational Saturday/Statutory holiday is required.
Other duties as assigned.

Qualifications:

Post-secondary degree/diploma in Business Administration, Finance, or Computer Science is required.
Minimum 3 years of experience in a customer service or technical support role is required.
Minimum 2 years of experience in dealership, insurance, regulatory or financial services sectors is required.
Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) is required.
Ability to work independently and as part of a team.
Strong attention to detail and accuracy.
Fluent in both English and French with proven skills in verbal and written communication is required.
Ability to work a rotational Saturday/Statutory holiday is required.
Successful completion of a credit check, criminal background check, education verification, and employment reference checks is
required before employment.

Thank you for considering our organization.

If you are bilingual there will be a French and English assessment as a part of the recruitment process.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.

Quick apply

Refine Your Search

business support agent jobs in edmonton ab

Business Support Agent

Work-at-Home Contact Centre Associate

Work From Home Inbound Contact Centre Agent

Real Estate Agent (Full-Time) – Join a High-Energy, Culture-Driven Team!

Senior Realtor

Real Estate Agent

Remote Outbound Call Center Representative

Realtor, Licensed Commercial Agent

AI Adoption Lead

WAH Customer Service Agent

Remote Inbound Customer Service Representative

Remote Outbound Sales Agent

Purchasing Agent

Remote Inbound Call Center Representative

WAH Customer Service Agent

Remote Call Centre Sales Agent

Rookie Realtor

WAH Call Centre Representative (Urgently Hiring)

Remote Outbound Sales Agent

WAH Call Centre Representative (Urgently Hiring)

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