hamilton on bilingual communications specialist Jobs – 19 Openings This Week

Warranty Specialist
SANY Heavy Machinery Canada Limited —Hamilton, ON
- $24–$33 an hour
- Full-time
- Bilingual
- English
- Construction
Quick apply
8d
Documentation Specialist
Altis Recruitment —Ontario
- $22 an hour
- Contract
- Remote
- Bilingual
- English
- Microsoft Office
Quick apply
22h
Divisional Director, Concrete Technology
Liebherr-Canada Ltd. —Burlington, ON
- Full-time
- Bilingual
- CRM software
- Microsoft Excel
Director of Finance - Acquisitions & Integrations (Bilingual)
Accountivity —York, ON
- $120,000–$140,000 a year
- Bilingual
- Microsoft Excel
- English
Quick apply
Real Estate Law Clerk/ Platform Operator (Ontario)
InfoTrack Canada —Ontario
- $50,000–$55,000 a year
- Full-time
- Remote
- Bilingual
- Microsoft Excel
- English
- Dental care
- Paid time off
Quick apply
Physical Rehabilitation Specialist (6-month opportunity in Latvia)
CFMWS —Ontario
- $76,840–$85,170 a year
- Temporary
- Bilingual
- CPR Certification
- BLS Certification
- Wellness program
- Disability insurance
10d
DIGITAL ENGAGEMENT SPECIALIST
YWCA Hamilton —Hamilton, ON
- $62,348.21–$64,867.07 a year
- Weekends as needed
- Bilingual
- English
- Travel
- Paid sick leave
2d
Occupational Health and Safety Specialist (Bilingual) (Temporary up to 18 Months)
Canadian Centre for Occupational Health and Safety (CCOHS) —Hamilton, ON
- $86,076–$110,825 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Customer Service Representative
Beaver Biodiesel Inc. —Hamilton, ON
- From $30 an hour
- Full-time
- Bilingual
- Sales
- Customer service
Quick apply
6d
Customer Success Specialist
Eaton —Burlington, ON
- $60,000–$73,000 a year
- Hybrid work
- Bilingual
- Oracle
- Customer service
7d
Administrative Specialist
The Fedcap Group —Hamilton, ON
- Full-time
- Bilingual
- Microsoft Office
- Administrative experience
1d
Contract Administrator, Co-op
DLL Group —Burlington, ON
- $20–$23 an hour
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
6d
Bilingual Occupational Health and Safety Specialist
The Canadian Centre for Occupational Health and Safety —Hamilton, ON
- $86,076–$110,825 a year
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Wellness program
- Disability insurance
Quick apply
22h
Sales Account Manager
WearCheck Canada Inc —Burlington, ON
- $90,000–$120,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Wellness program
- Mileage reimbursement
Quick apply
ServiceNow Practice Pre-Sales Consultant
Compugen Inc —Canada
- $100,000–$150,000 a year
- Hybrid work
- Bilingual
- Sales
- English

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Reimbursement Specialist (Bilingual)
Stoakley-Stewart Consultants Ltd. —Oshawa, ON
Ensuring information supplied by patients and healthcare providers is accurate and valid. Promptly addressing customer inquiries about the program.
$53,000 a year
Quick apply
6d
Documentation Specialist
Altis Recruitment —Ontario
You’ll process incoming documentation and accurately enter relevant information into internal systems. You’ll gain exposure to funding processes, documentation…
$22 an hour
Quick apply
22h

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bilingual communications specialist jobs near hamilton on

Warranty Specialist

SANY Heavy Machinery Canada Limited
Hamilton, ON

Quick apply

Job details

Full-time
$24–$33 an hour
8 days ago

Qualifications

Bilingual
Mandarin
English
Construction
College diploma

Full job description

Position Summary

The Warranty Specialist is responsible for reviewing, validating, processing, and coordinating warranty claims related to heavy equipment and machinery operations. This role supports dealers, service teams, and Business Units (BU) by ensuring warranty claims are technically accurate, compliant with company policies, and properly documented.

The ideal candidate has previous heavy equipment technician or service experience, strong technical troubleshooting knowledge, and the ability to communicate effectively in both English and Mandarin. This position also supports warranty payment coordination, old parts return tracking, and dealer communication throughout the warranty process.

Key Responsibilities

1. Warranty Claim Review & Technical Evaluation

Review and evaluate warranty claims submitted by dealers and internal service teams for technical accuracy and warranty compliance.
Verify labor hours, parts usage, failure descriptions, diagnostic information, and repair procedures.
Analyze service reports, machine history, photos, inspection records, and supporting documentation.
Identify incomplete, incorrect, duplicate, non-warrantable, or potentially abusive claims.
Communicate with technicians and dealers to clarify technical issues or request additional supporting materials.
Provide guidance to dealers regarding warranty policies, claim standards, and required documentation.
Support root cause analysis and warranty cost control initiatives.

2. Warranty Claim Processing & BU Coordination

Submit warranty claims to the applicable Business Unit (BU) through internal systems and platforms.
Track claim processing status and maintain timely follow-up on approvals, rejections, and pending items.
Coordinate with Business Units regarding technical questions, claim disputes, or returned claims.
Summarize and communicate rejection reasons to dealers and assist with claim corrections or resubmissions when required.
Maintain accurate and organized warranty claim records and documentation.

3. Warranty Payment & Financial Support

Process approved claim payment requests within the ERP system (e.g. D365).
Verify consistency between warranty claims, settlement records, and payment information.
Support internal financial settlement and cost transfer processes related to warranty claims.
Assist with monthly reporting and internal documentation related to warranty expenses and approvals.

4. Old Parts Return Management

Coordinate and monitor returned warranty parts from dealers and service locations.
Verify returned parts information, including claim numbers, quantities, and return status.
Maintain accurate tracking records and old parts inventory logs.
Report and follow up on missing, damaged, or inconsistent returned parts.
Support Business Unit inspection or audit requests related to old parts management.

5. Dealer & Internal Communication

Communicate professionally with dealers regarding claim status, approvals, payment progress, and technical requirements.
Support communication between dealers, technicians, internal departments, and overseas Business Units.
Assist in resolving warranty-related operational and technical issues in a timely manner.
Provide bilingual communication support in English and Mandarin when required.

6. General Administrative & Operational Support

Maintain warranty-related reports, databases, records, and KPI tracking information.
Ensure all warranty processing activities comply with company procedures and documentation standards.
Support continuous improvement initiatives related to warranty operations and claims management.
Perform additional duties related to warranty administration, product support, or service operations as assigned.

QualificationsEducation & Experience

Previous experience as a heavy equipment technician, field service technician, or warranty specialist is required.
Experience in construction equipment, heavy machinery, agricultural equipment, trucking, or related industries is preferred.
Experience reviewing and processing warranty claims is strongly preferred.
Experience working with dealer networks and manufacturer warranty systems is considered an asset.
College diploma, trade certification, or equivalent technical training is preferred.

Technical Knowledge

Strong understanding of heavy equipment repair and troubleshooting processes.
Ability to interpret service reports, repair procedures, and technical documentation.
Familiarity with hydraulic, electrical, engine, and mechanical systems is preferred.
Understanding of warranty policies, labor time evaluation, and parts replacement standards is an asset.

Pay: $24.00-$33.00 per hour

Work Location: In person

Quick apply

Refine Your Search

bilingual communications specialist jobs in hamilton on

Warranty Specialist

Documentation Specialist

Divisional Director, Concrete Technology

Director of Finance - Acquisitions & Integrations (Bilingual)

Real Estate Law Clerk/ Platform Operator (Ontario)

Physical Rehabilitation Specialist (6-month opportunity in Latvia)

DIGITAL ENGAGEMENT SPECIALIST

Occupational Health and Safety Specialist (Bilingual) (Temporary up to 18 Months)

Customer Service Representative

Customer Success Specialist

Administrative Specialist

Contract Administrator, Co-op

Bilingual Occupational Health and Safety Specialist

Sales Account Manager

ServiceNow Practice Pre-Sales Consultant

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