ABOUT THIS ROLE:
At Debonair, we are currently looking for a talented retail professional to join our team! As the Team Lead you will be an expert in Debonair styles, design, quality, and service that set us apart. You will provide mentor-ship to other sales associates and drive business by providing exceptional customer experience to all clients while also supporting the overall operational needs of our working formal wear warehouse.
- Provide consistent personalized service to every customer to meet their individual needs
- Reach and exceed all metric based sales goals, including appointment numbers and sales targets
- Maintain production schedules keeping on top of orders, stock, and deliveries.
- Build strong, lasting relationships on behalf of Debonair Formal Wear with high value customers in the lower mainland to increase future client base
- Maintain a positive, respectful, professional work environment
- Ensure front and black of house areas are maintained and organized.
- Provide feedback, ideas, and new initiatives to the General Manger and have a voice on how we continue to build our retail experience at Debonair Formal Wear
- Solve problems with initiative, by asking questions, and by not waiting for someone to do it for you.
- Possess a strong ability to manage customer issues with professionalism, tact and bottom-line point of view.
- Maintain a competitive drive and entrepreneurial confidence to succeed in a sales-driven environment
ABOUT YOU:
You are passionate about fashion and have a way of delivering customer service that is simply top-notch. You are an exceptional team player and understand what it takes to help and support everyone so together we succeed as a team. In addition, the following also describes you:
- Strong selling skills, passion for menswear, and experience working in a one-on-one selling environment
- Customer service oriented with a natural desire to care for the needs of others
- Strongly identifies with company values and wants to help grow our brands recognition
- Strong problem solving ability coupled with excellent time management and organizational skills
- Deep desire to put drive & effort into your work
- Knowledge about men's tailoring, pattern design, garment alterations, and fabrics a preferred.
WHY YOU SHOULD WORK AT DEBONAIR :
- As small company you gain valuable working knowledge of many aspects of our operation: no day is ever the same.
- Ground floor opportunity: influence the strategic and operational direction of Debonair's ever changing business.
- The opportunity to work with top notch people. The people here are really terrific. We’re continually learning from each other.
- If you have ambition and a strong point of view (with the skills to back it up) you’ll have a good time at Debonair.
- You will be working with clients at one of the most exciting times in their lives, outfitting them for their special occasions is a truly rewarding experience.
If this sounds like something you’d love to do, apply below, tell us a bit about yourself, we’d love to hear from you!
ABOUT US:
Debonair believes in improving the status quo. We do this by offering a superior product with unmatched customer service experience. We deliver top notch products of superior quality and value. We’re changing the way people rent suits, and we also sell great formal wear.
Job Types: Full-time, Permanent
Pay: $25.00-$30.00 per hour
Expected hours: 32.5 – 40 per week
Work Location: In person
