lethbridge, ab information systems technician Jobs – 5 Openings This Week

Solutions Centre Technician (Full-time, Continuing)
University of Lethbridge —Lethbridge, AB
- $4,576–$5,652 a month
- Full-time
- Computer Science
- Customer service
- Microsoft Office
Phone Repair Technician & Retail Sales Associate - Lethbridge
CaseMogul —Lethbridge, AB
- $15–$18 an hour
- Full-time
- Sales
- Customer service
- English
- Dental care
Quick apply
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
8d

More jobs to discover

Find similar jobs that you might be interested in.

Phone Repair Technician & Retail Sales Associate - Lethbridge
CaseMogul —Lethbridge, AB
Create a safe and comfortable environment by maintaining cleanliness and optimizing customer flow throughout the store. Wants to grow with the company.
$15–$18 an hour
Quick apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Senior Fire Alarm Technician
Fire Safety Solutions —Concord, ON
Troubleshoot and repair fire safety systems with a focus on efficiency and accuracy. You have extensive experience in fire alarm installation, inspection,…
$80,000–$90,000 a year
Quick apply
CFAA Fire Alarm Technician
Firetronics 2000 Inc. —Markham, ON
Company service vehicle (provided after probationary period). Conduct Monthly, Quarterly, Semi-Annual, and Annual Fire Alarm Inspections.
$45,000–$60,000 a year
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for information systems technician in lethbridge, ab

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information systems technician jobs near lethbridge, ab

Directeur De Maintenance jobs in Lévis, Qc

Directeur D'agence jobs in Montréal, Qc

Directeur Administratif jobs in Montréal, Qc

Data Scientist jobs in Winnipeg, Mb

Fire Alarm Technician jobs in British Columbia

Forensic,laboratory Technician jobs in Toronto, On

Data Science Manitoba jobs in Winnipeg, Mb

Data Center Technician jobs in Toronto, On

Data Center Technician jobs in Vancouver, Bc

Retail Sales Associate jobs in Etobicoke, On

Part Time Retail jobs in Orleans, On

Warehouse Associate jobs in Scarborough, On

Entry Level Sales jobs in Mississauga, On

Retail Sales Associate jobs in Waterloo, On

Retail Sales Associate jobs in Fredericton, Nb

Warehouse Associate jobs in Edmonton, Ab

Retail Sales Associate jobs in Metro Vancouver Regional District, Bc

Solutions Centre Technician (Full-time, Continuing)

University of Lethbridge -
Lethbridge, AB

Apply Now

Job details

Full-time
$4,576–$5,652 a month

Qualifications

Operating systems
Computer Science
MCP
Customer service
Information Systems
Microsoft Office
Bachelor's
College diploma
Communication skills
CompTIA A+
Help desk

Full job description

Job Title

Solutions Centre Technician (Full-time, Continuing)

About the University

At the University of Lethbridge, we speak in perspectives.

We are located in the heart of traditional Blackfoot Confederacy territory in southern Alberta with campuses in Lethbridge and Calgary. ULethbridge is more than a place to learn — it’s a place to build a career and make a lasting impact. We are one of Canada’s top universities and leading research institutions with more than 8,000 undergraduate and graduate students. We are an inclusive university that values diverse experiences and backgrounds. Our people are our greatest strength, and we are dedicated to fostering growth and success for all of our people.

Together, we transform lives and communities.

Position Details

The University of Lethbridge Information Technology Services department is seeking applications for the position of Solutions Centre Technician (Help Desk Technician). This is a full-time continuing position located at our Lethbridge campus.

Reporting to the Client Services Manager, Information Technology Services the Help Desk technician will be responsible for the following duties:

Provide IT Technical support to faculty, staff, students, alumni, previous and future students, retired faculty and staff, vendors, etc.
Gather customer’s information and determine the customer’s issue by analyzing the symptoms and figuring out the underlying problem.
Responsible for receiving, recording and fulfilling Tier 1 requests or routing incidents and service requests reported to the IT Solutions Centre through chat, self-service, phone and walk-in traffic. These incidents and service requests originate from all members of the University of Lethbridge community on campus and off campus.
Covering a wide range of computer issues, from troubleshooting/installing software, password/account management, ID card printing, Desktop/Laptop/Mobile device support. E-mail troubleshooting and set up support. Microsoft Office, Windows, and Apple operating system support.
Responsible for answering and troubleshooting issues/requests and escalating to Tier 2 support when required.

Position Qualifications

The successful candidate will have :

A college diploma or university degree in Computer Science or Information Systems.
At least 1 year of experience in Customer Service or Help Desk support.

A+ Certification, Microsoft Certified Professional, or other related certifications are an asset.

The applicant should demonstrate strong customer service skills and have excellent technical knowledge of PC & Mac desktop and mobile hardware, hands-on hardware troubleshooting experience, working technical knowledge of current operating systems for both platforms, ability to operate tools, components and peripheral accessories and to read and understand technical manuals, procedural documentation and OEM guides.

The successful candidate:

Must be a self-starter requiring minimal supervision,
Have a strong customer-service orientation,
Have the ability to effectively prioritize and execute tasks and to conduct research into PC issues and products as required,
Have strong written and oral communication skills,
Have excellent interpersonal skills,
Have the ability to effectively present ideas using user-friendly language,
Have experience delivering software/hardware training to end-users is an asset.

The successful candidate will be required to provide a satisfactory Criminal Record Check.

Starting Salary Range (at 1.0 FTE)

$4,576.00 - $5,114.00 monthly

Full Salary Range (at 1.0 FTE)

$4,576.00 - $5,652.00 monthly (AUPE - Grade 9)

Campus

Lethbridge

Employment Group

AUPE

Position Category

Other

Apply Now

Refine Your Search

information systems technician jobs in lethbridge, ab

Solutions Centre Technician (Full-time, Continuing)

Phone Repair Technician & Retail Sales Associate - Lethbridge

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for information systems technician in lethbridge, ab

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected