Job Summary (external):
The Regulatory Compliance Officer is responsible to ensure The Workers Compensation Board's compliance with external legislative and regulatory requirements related to information protection and disclosure, regulatory accessibility and service standards, and trade agreement compliance.
Job Duties:
Proactively identifies legislative and regulatory changes impacting the WCB's collection, creation, storage, disclosure and destruction of information and records, its service delivery, and its procurement processes; defines new compliance requirements and assesses their potential implications.
Leads internal cross-divisional working groups to assess the impacts of legislative and regulatory changes; makes recommendations to management to change business and systems requirements to support compliance; develops implementation plans; leads teams to implement changes necessary to comply.
Conducts risk assessments to identify compliance risks and vulnerabilities within the organization; prepares Privacy Impact Assessments for new corporate initiatives and systems; evaluates business processes, systems, and operations to identify areas of non-compliance or potential exposure to legal or regulatory risks.
Ensures required training and education on relevant laws, regulations, and their compliance requirements is provided; develops training material, conducts workshops or seminars, and provides ongoing support and guidance to ensure that employees understand their compliance obligations and responsibilities.
Monitors compliance activities and performance metrics to ensure ongoing adherence to legislative and regulatory requirements; conducts periodic audits or assessments to verify ongoing compliance; prepares regulatory filings, plans, reports, and disclosures as required by law.
Manages access and disclosure under The Freedom of Information and Protection of Privacy Act (FIPPA) and The Personal Health Information Act (PHIA).
Investigates and addresses compliance issues as they arise; conducts internal investigations, responds to complaints or allegations of non-compliance; recommends to management corrective actions to mitigate compliance risks and prevent future contraventions.
Serves as a primary point of contact between the WCB and regulatory authorities; communicates with regulators, respond to inquiries or requests for information, and represents the organization in regulatory inspections, audits, or enforcement actions.
Pursues professional development through continuing education and training, literature reviews, and workshops, seminars, etc. to ensure continued expertise.
Performs other related duties as assigned.
Qualifications:
University degree in Law or a related discipline
Minimum of five (5) years' progressive experience in regulatory compliance
Knowledge of the principles of administrative law and statutory interpretation
Proficiency in the use of personal computers and software (Word, Excel and PowerPoint) in a Windows environment
Well-developed research, analytical, decision-making and problem solving abilities to resolve complex problems
Strong documentation and case/project management skills
Ability to communicate effectively, both verbally and in writing, including expertise in drafting administrative decisions and recommendations
Excellent stakeholder interviewing skills
Ability to deal tactfully, diplomatically and objectively with internal and external stakeholders in confrontational situations
Strong interpersonal skills with the ability to encourage collaboration with diverse groups
Superior persuasion skills with the ability to convince diverse parties to cooperate/participate in an investigation
Ability to organize and prioritize workload while managing multiple demands
Ability to work independently and as part of a team
Ability to travel in Manitoba
Ability to obtain and maintain a level of security clearance required for this job
Ability to communicate proficiently in both official languages (English & French) is an asset, but is not required
Competencies (internal only):
Essential:
Decision Making (Judgement Problem Solving)
Analysis problem assessment
Adaptability
Planning, Organizing & Follow Up
Interpersonal communication
Very Important:
Client Service orientation
Quality Orientation
Initiative
Organizational Awareness
Teamwork/collaboration
Technical/professional knowledge
Important:
Impact
Additional Information (internal):
One 12-Month Term Position
The compensation for this position is currently under review, subject to the outcome of the Joint Job Evaluation process.
The WCB recognizes that individuals may face barriers that hinder their full and equal participation in the workplace, and is committed to providing reasonable accommodation to all employees and candidates who are or may be disabled by one or more barriers in the workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.
You may be asked to demonstrate your ability through competency based interviewing and/or testing.
Screening decisions are based on information outlined in your resumé and cover letter. Your work performance must be satisfactory for your application to be considered. If applying for a term position or out of a term position, please note that article 10.09d of the Collective Agreement may apply.
Additional Information (external):
The base salary range for this position is $78,660 - $101,276 per year (interim).
Ability to communicate proficiently in both official languages (English & French) is an asset.
A satisfactory criminal record check and verification of education will be required for the successful candidate.
The WCB is committed to building a skilled, diverse workforce with equitable representation of Indigenous persons, visible minorities, persons with disabilities, women, 2SLGBTQ+ persons and members of other equity-seeking groups. Applicants are encouraged to indicate in their covering letter or resumé if they are a member of these groups.
The WCB recognizes that individuals may face barriers that hinder their full and equal participation in the workplace, and is committed to providing reasonable accommodation to all employees and candidates who are or may be disabled by one or more barriers in the workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.
The Workers Compensation Board promotes safety and health in Manitoba workplaces and aims to help prevent and reduce the occurrence of workplace injuries and disease. Working with its partners, the WCB promotes safe and healthy workplaces, facilitates recovery and return to work, provides compassionate and supportive compensation services for workers and employers, and ensures responsible financial stewardship.
WCBdoes encompasses what it means to work at the WCB. The WCB is proud to have employee benefits and programs that support financial and personal security, foster health and well-being, encourage involvement and support growth as an individual and member of the WCB community. The four categories of WCBdoes include: Security, Wellness, Engagement and Growth.
Job Summary (internal):
The Regulatory Compliance Officer is responsible to ensure The Workers Compensation Board's compliance with external legislative and regulatory requirements related to information protection and disclosure, regulatory accessibility and service standards, and trade agreement compliance.
