maple ridge bc guest services representative Jobs – 14 Openings This Week

Guest Services Representative (Front Desk Agent)
Holiday Inn Express & Suites Langley —Langley, BC
- $18.75–$19.50 an hour
- Part-time
- Microsoft Outlook
- English
- Microsoft Office
- Store discount
- Dental care
Quick apply
9h
Customer Service Representative (Full Time)
Homes Alive Pets —Langley, BC
- $17.85 an hour
- Full-time
- Heavy lifting
- Customer service
- Communication skills
- Disability insurance
- Dental care
Quick apply
Guest Services Representative
Cascades Casino Resort —Langley, BC
- $19.14 an hour
- Customer service
- Analysis skills
- Communication skills
Guest Service Representative (Full Time)
Homes Alive Pets —Langley, BC
- $17.85 an hour
- Full-time
- Heavy lifting
- Customer service
- Guest services
- Disability insurance
- Dental care
Quick apply
Front Desk Opener
Gold's Gym - British Columbia —Langley, BC
- $17.85 an hour
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Implementation Specialist
Payworks Inc. —Pitt Meadows, BC
- $60,000–$65,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flextime
Quick apply
12d
Front Desk Closing Shift
Gold's Gym - British Columbia —Port Coquitlam, BC
- $17.85 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
MEMBER SERVICE REPRESENTATIVES
Ola Fit For Life —Surrey, BC
- Part-time
- CPR Certification
- Sales
- Customer service
Automotive Sales Representative - Jim Pattison Volvo Cars Surrey
The Jim Pattison Auto Group —Surrey, BC
- Full-time
- No experience needed
- Business development
- Dental care
- Flexible schedule
Quick apply
8d

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Guest Services Representative (Front Desk Agent)

Holiday Inn Express & Suites Langley -
Langley, BC

Quick apply

Job details

Part-time | Full-time
$18.75–$19.50 an hour
9 hours ago

Qualifications

Microsoft Outlook
English
Microsoft Office
High school diploma or GED
Front desk
Typing
Guest services
Communication skills
Hotel experience

Full job description

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Service Representative, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

Proud to be a part of the Intercontinental Hotels Group (IHG) family, The Holiday Inn Express & Suites Langley on 8750 204th Ave, Langley BC, is a 91 rooms hotel located in the heart of Walnut Grove, British Columbia. We are currently recruiting for a dynamic individual to fill the part time position of Front Desk who isn't afraid to go that extra mile.

Your typical day-to-day:

Be the warm welcome that kicks off a memorable guest experience
Acknowledge IHG One Rewards Members and returning guests, in person or on the phone
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
Handle cash and credit transactions
Start every stay right by swiftly and accurately checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes
Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
Communicate fearlessly and frequently with guests, management, and team members via detailed notes, shift reports, and accurate logs.
Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
Take pride in your appearance and place as a brand ambassador
Always know what events and activities are on the day’s schedule
Jump into other ad-hoc duties when your colleagues need your help

Skills and Requirement

A minimum of 1 year of hotel front desk or guest services experience is required.
Experience with Opera would be considered a strong asset.
You are a positive, courteous, and energetic individual who excels in customer support.
Have a flexible and reliable schedule to work at any time (including night shifts, weekends, and holidays)
Work well both alone and in a team setting. Willing to put in the extra effort to help out different departments within the hotel.
Must be self-motivated and have a high degree of detail in any communication or workings with teammates.
Typing speed of 45 WPM.
Excellent command of Microsoft Office and Outlook.
Passionate about customer care.
Excellent interpersonal and communication skills (written and verbal).
Minimum High School or Secondary School diploma

Job Types: Full-time, Part-time

Pay: $18.75-$19.50 per hour

Benefits:

Dental care
Extended health care
On-site parking
Store discount

Ability to commute/relocate:

Langley, BC V1M 2Y5: reliably commute or plan to relocate before starting work (required)

Application question(s):

How many words can you type per minute?

Experience:

Hotel: 1 year (required)

Language:

and writes fluently in English (required)

Work Location: In person

Quick apply

Refine Your Search

guest services representative jobs in maple ridge bc

Guest Services Representative (Front Desk Agent)

Customer Service Representative (Full Time)

Guest Services Representative

Guest Service Representative (Full Time)

Front Desk Opener

Implementation Specialist

Front Desk Closing Shift

MEMBER SERVICE REPRESENTATIVES

Automotive Sales Representative - Jim Pattison Volvo Cars Surrey

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