Markham, On & controls engineer system integrator Jobs – 12 Openings This Week

Technical Support Engineer
Invixium —Toronto, ON
- Full-time
- Engineering
- English
- Project management
Sr. Software Development Engineer, Advanced Analytics
Amazon Development Centre Canada ULC —Toronto, ON
- $150,700–$251,700 a year
- Full-time
- Computer Science
- System design
- Analysis skills
- Profit sharing
- Dental care
Electrical Engineer, Digital Twin & Simulation
Jacobs —Toronto, ON
- $170,000–$220,000 a year
- Remote
- Engineering
- Master's degree
- Bachelor's
Lead Platform Engineer, F&B Technologies
Four Seasons —Toronto, ON
- $130,000–$170,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- ERP systems
PE - Automation for Data Center Eng team
SEL Engineering Services, Inc. —Markham, ON
- $115,000–$201,000 a year
- Full-time
- Engineering
- System design
- Travel
- Disability insurance
- Dental care
Quick apply
Sr. Azure Solutions Architect - Enterprise
Carbon60 —Toronto, ON
- $160,000–$180,000 a year
- Full-time
- Remote
- Azure
- Presentation skills
- Mentoring
- Dental care
- Flexible schedule
PE - Protection for Data Center Eng team
SEL Engineering Services, Inc. —Markham, ON
- $115,000–$201,000 a year
- Full-time
- Engineering
- System design
- Travel
- Disability insurance
- Dental care
Quick apply
Principal Process Automation Engineer
Worley —Pickering, ON
- Full-time
- Hybrid work
- Sales
- Engineering
- System design
Quality Assurance Lead (SAP S/4HANA) - Toronto, On.
Dokainish & Company —Toronto, ON
- Full-time
- Computer science
- Management
- Computer Science
Quick apply
Building Automation Systems(BAS) Sales Representative
Mircom Group of Companies —Vaughan, ON
- Full-time
- Microsoft Powerpoint
- CRM software
- Engineering
Quick apply
Nuclear Energy Engineering Design Leader
GHD —Toronto, ON
- Full-time
- Hybrid work
- Business development
- Team management
- Travel
Business Development Lead (Nuclear Programs)
CSMC —Toronto, ON
- Full-time
- Business development
Quick apply

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Lead Platform Engineer, F&B Technologies
Four Seasons —Toronto, ON
Bachelor's degree in computer science, Information Technology, Software Engineering, or related discipline. Participates in the development and implementation…
$130,000–$170,000 a year
PE - Automation for Data Center Eng team
SEL Engineering Services, Inc. —Markham, ON
We foster growth and development of our employees through avenues such as apprenticeships, tuition assistance, and engineering development programs.
$115,000–$201,000 a year
Quick apply

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Technical Support Engineer

Invixium
Toronto, ON

Apply Now

Job details

Full-time

Qualifications

Access control systems
Computer operation
Customer communication
Call center experience
Engineering
English
Project management
Bachelor's
Continuous improvement
Client services
Customer service orientation
Software testing
Computer skills
Leadership
Communication skills
Mechanical knowledge
Help desk

Full job description

INVIXIUM seeks an experienced Technical Support Engineer to join our Technical Services team. In this role, you will provide Level-I & Level-II hands-on support to our internal and external customers to ensure zero in-field downtime. The ideal candidate will have a strong customer service background, has worked in the security or access control industry, possesses knowledge in biometrics technology, coupled with excellent written and verbal communication skills in English (fluent).

Invixium provides end-to-end biometric access control, workforce, and visitor management solutions. Our devices capture accurate data which is used to perform intelligent analytics and generate meaningful, user-friendly dashboards to help businesses of all sizes become more productive and secure. We are looking for someone curious, driven, and passionate to join our team and help us continue innovating in the biometric security field.

Responsibilities:

Under the supervision of the Manager/Supervisor or Lead, Technical Services, the duties, and responsibilities of the Level-I & Level-II Technical Support Engineer include:

Perform technical diagnostics and troubleshooting (desktop and remote) for escalated issues
Provide prompt hands-on education to channel partners, system integrators, and end-users as required and qualify customer’s eligibility for support
Educate customers about ticket flow and steps to problem resolution. Seek feedback and communicate through ranks for improvements that would result in a delightful customer experience
Ensure clear communication with internal and external customers, as well as adherence to defined procedures, policies, and best practices
Achieve daily goals through ticket resolutions, RMA turnaround time and provide inputs to minimize device downtime
Test various products and software. Utilize test data along with device’s User Manual in developing best practices and knowledge sharing
Provide input towards implementing policies to ensure quality, timely and efficient design of customer-oriented services
Audit customer accounts to ensure accuracy of information
Attend operations/production meetings with management and follow work schedules and other assignments

Qualifications:

Bachelor’s Degree in Engineering, preferably in electronics or a related field
Minimum 2 – 5 years of experience in the Access Control or Biometrics industry
Experience with agent-based software & ERP such as Service Cloud, Infor Visual
Knowledge in electrical or mechanical fields
Extensive customer-facing experience, and strong customer service background
Strong continuous improvement mindset and leadership skills
Demonstrated experience with knowledge base management and/or call centre management
Excellent written and verbal communication skills in English (fluent)
Ability to work independently
Project management skills
Willingness and ability to quickly learn new technical skills
Strong work ethic and organizational habits
Ability to prioritize work activities to desired business goals
Knowledge and mastery of computer applications
Positive attitude: you are punctual, flexible, and adaptable

More About Us

Headquartered in Toronto, Canada, with presence in India, the Middle East, UK, USA, Latin America, and Africa, Invixium manufactures biometric security solutions utilizing face recognition for access control, workforce, and visitor management. Our fully integrated hardware, software and mobile solution provides meaningful analytics to enterprises and industries for increased security, safety, and productivity. With sales exceeding tens of thousands of products in over 60 countries and deployments at major enterprises and industries across a broad spectrum of verticals, Invixium strives to provide industry-leading biometric solutions that are not only visually stunning, but also intuitive for ease of use and install. We have a team of 80+ employees, all of whom have unbelievable stories of passion, grit, living on the edge and a ridiculously +ive attitude.

We promise transparency, competitive salaries, a health package, and an office environment where employees are surrounded by creative, empowered, and highly energetic people. It’s a perfect time to join us. As we scale to the next level as a company, we are excited to see our employees grow with us.

Apply Now

Refine Your Search

& controls engineer system integrator jobs in markham, on

Technical Support Engineer

Sr. Software Development Engineer, Advanced Analytics

Electrical Engineer, Digital Twin & Simulation

Lead Platform Engineer, F&B Technologies

PE - Automation for Data Center Eng team

Sr. Azure Solutions Architect - Enterprise

PE - Protection for Data Center Eng team

Principal Process Automation Engineer

Quality Assurance Lead (SAP S/4HANA) - Toronto, On.

Building Automation Systems(BAS) Sales Representative

Nuclear Energy Engineering Design Leader

Business Development Lead (Nuclear Programs)

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