Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?
Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.
Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.
Why should you work at the Park Hyatt Toronto?
- Complimentary meal during shift
- Employer RRSP Matching Contributions
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Extended Health and Dental benefits for you and your dependents 90 days after joining
- Tuition reimbursement program
- 2023, 2024 and 2025 Great Place to Work Certified
SUMMARY
About the Role – Bell Attendant
Probationary Rate: $17.60 + Gratuity
Hourly Rate: $19.46 + Gratuity
As a Bell Attendant, you are often the first and last impression of the hotel. Your presence in the lobby and at the front drive sets the tone for a luxury guest experience. In this role, you’ll offer a gracious welcome, anticipate guest needs, and ensure a seamless arrival and departure—all while upholding the highest Forbes service standards.
Some of the responsibilities include:
- Greet and escort guests upon arrival and departure with warmth, professionalism, and confidence.
- Handle guest luggage with care, delivering to and from guest rooms or designated bell areas efficiently.
- Open doors and provide assistance to guests and visitors entering or exiting the hotel.
- Explain guest room features and amenities, including room key use, mini-bar, in-room safe, and valet laundry services.
- Offer detailed information about hotel services, amenities, and hours of operation.
- Provide knowledgeable recommendations and directions for local attractions, dining, and cultural events.
- Arrange transportation (e.g., taxi, shuttle, limousine) and record advance requests when needed.
- Clearly communicate valet and parking procedures.
- Maintain a clean and inviting front drive, clearing debris, snow, or litter and reporting maintenance needs.
- Support concierge services and collaborate with other departments to ensure an elevated guest journey.
- Be present in the lobby as a polished representative of the hotel brand, ready to assist as needed.
- Uphold all Forbes Five-Star standards in service delivery.
