Markham, On Customer solution analyst Jobs – 549 Openings This Week

Product Support Analyst
CMiC —Toronto, ON
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- Bachelor's
- Wellness program
- Dental care
Quick apply
8d
Développeur senior / Analyste en systèmes d'affaires - Senior Developer / Business Systems Analyst
Ciot Inc. —Toronto, ON
- From $105,000 a year
- Full-time
- Bilingual
- Computer Science
- ERP systems
- Disability insurance
- Dental care
Quick apply
12h
Senior Property Operations Specialist
The Minto Group —Toronto, ON
- $75,000–$90,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
- Paid time off
Quick apply
Analyst - Technical Services
Canada Building Materials —Toronto, ON
- $70,228.67–$75,228.67 a year
- Full-time
- Microsoft Excel
- Associate's degree
- Disability insurance
- Dental care
Head of PPA - External Data and AI Workflow
Sanofi EU —Toronto, ON
- $121,000–$174,800 a year
- Azure
- Management
- Doctoral degree
Data and AI Engineer
Sanofi EU —Toronto, ON
- $94,700.00–$136,766.66 a year
- Computer Science
- DevOps
- Engineering
12d
FP&A Senior Analyst
International Waxes, Inc. —Toronto, ON
- $100,000–$120,000 a year
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Disability insurance
- Dental care
Quick apply
Controller
Groupe d'assurance South Western —Greater Toronto Area, ON
- $125,000–$135,000 a year
- Remote
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Wellness program
- Disability insurance
Quick apply
Fall Intern, Financial Analyst - September 2026 (4 Month)
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- Bachelor's
- Recruiting
- In-person
Business Systems Analysis- IVR, Omnichannel, CRM, retail, Azure DevOps
APPTOZA INC. —Toronto, ON
- $45–$50 an hour
- Contract
- Hybrid work
- Azure
- DevOps
- Data analysis skills
Quick apply
Manager, Product Strategy Analyst
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Presentation skills
Senior Associate, Product Strategy Analyst
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- Marketing
- SQL
- Analysis skills
Senior Manager, Strategy and Analytics - Credit Risk Management
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Bachelor's
Senior Associate, Data Analyst
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Master's degree
Associate, Software Engineer, New Grad Card Expansion
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- Writing skills
- Java
- AWS
Senior Associate, Strategy Analyst
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Bachelor's
Senior Tax Analyst
Chemtrade —Toronto, ON
- $85,000–$100,000 a year
- Full-time
- Sales
- Master's degree
- Presentation skills
1d
Bilingual – Functional QA
APPTOZA INC. —Toronto, ON
- $40–$45 an hour
- Hybrid work
- Bilingual
- English
- Analysis skills
Quick apply
Integration Support Analyst - Contract
Compugen Inc —Toronto, ON
- $40–$65 an hour
- Contract
- Computer Science
- Customer service
- Analysis skills
9d
Associate, Strategy Analyst
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- Marketing
- Engineering
- Finance

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customer solution analyst jobs near markham, on

Product Support Analyst

CMiC -
Toronto, ON

Quick apply

Job details

Full-time
$45,000–$55,000 a year
8 days ago

Qualifications

French
Customer service
Technical support
Databases
Bachelor's
Communication skills

Full job description

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.

In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company.

Position Scope

We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software. Product Analysts receive tickets and analyse screenshots and details of customer issues, to replicate the problem while proactively communicating with CMiC teams to guide issues to resolution. In addition to providing a very high level of client service, you will develop strong relationships with clients and staff and provide feedback on documentation. Individuals applying for this position must be able to multi-task, have a strong attention to detail, professional demeanor, and be able to adapt into a growing and changing environment.

Important Information:

The overall hiring salary range for this position is $45,000 to $55,000 annually.
This position is for an existing vacancy
We do not use AI to screen, assess, or select applicants

Duties & Responsibilities

Answer client queries and provide basic direction and training on common issues
Triage product queues and prioritize issues according to their severity
Conduct web meetings with customers to gather information for investigative purposes or to provide assistance
Test and duplicate issues in order to document and demonstrate the problem to other teams such as programming
Participate in project and team meetings; interacting and collaborating with team members
Leverage and contribute to the Knowledge Base to assist with the resolution of issues
Relay feedback to Product Managers so that the product can be improved
Provide feedback to supervisors and managers regarding processes that are unclear and need to be changed

This role is for you if:

You would rather spend most of your time on challenging issues rather than handling simple support requests
You want to engage in a collaborative environment with helpful co-workers and accessible leaders and managers
You prefer to work for a company that listens to its staff and continues to work toward being a Great Place To Work

Requirements

College/University Degree
Proficiency in spoken and written French
Excellent communication skills, both verbal & written
Exceptional analytical and problem-solving skills
A passion for exploring new software, ability to grasp new concepts and learn quickly
Extremely detail oriented with the ability to manage and prioritize workflow
Facilitate communication of information between team members and Product Groups
Previous technical support experience or customer service experience
Able to operate in a fast-paced environment
Team-player, strong work ethic and a positive attitude

Benefits

Competitive benefits Package (including Health & Dental benefits)
Paid vacation and personal days
Townhall meetings where all employees are encouraged to participate in open discussions
Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
Outdoor lunch space, including picnic tables
An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
Health and Wellness focus including virtual yoga classes and wellness webinars
RRSP Matching Program after 2 years of employment
Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Quick apply

Refine Your Search

customer solution analyst jobs in markham, on

Product Support Analyst

Développeur senior / Analyste en systèmes d'affaires - Senior Developer / Business Systems Analyst

Senior Property Operations Specialist

Analyst - Technical Services

Head of PPA - External Data and AI Workflow

Data and AI Engineer

FP&A Senior Analyst

Controller

Fall Intern, Financial Analyst - September 2026 (4 Month)

Business Systems Analysis- IVR, Omnichannel, CRM, retail, Azure DevOps

Manager, Product Strategy Analyst

Senior Associate, Product Strategy Analyst

Senior Manager, Strategy and Analytics - Credit Risk Management

Senior Associate, Data Analyst

Associate, Software Engineer, New Grad Card Expansion

Senior Associate, Strategy Analyst

Senior Tax Analyst

Bilingual – Functional QA

Integration Support Analyst - Contract

Associate, Strategy Analyst

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