Company Overview
About ALPHASHINE:
ALPHASHINE is an automotive technology start-up that specializes in providing subscription-based detailing services. With a mission to reinvent the automotive service industry in Canada, ALPHASHINE is pushing the limits of what is possible. Founded in 2019, ALPHASHINE has expanded across multiple locations in Toronto, Canada. ALPHASHINE’s goal is to reshape the industry through customer-centricity, modernization, and inclusivity while shifting the market toward the digital frontier.
Furthermore, the company aims to be at the forefront of innovation for the industry by developing proprietary technology and streamlining user experience through system automation, while driving “digital convenience” for its members and clients.
Alongside delivering exemplary services to its clients, ALPHASHINE continues to partner with other like-minded brands that also strive to push the agenda in their respective industries. Some of these brands include Alfa Romeo, Polestar, Porsche, Maserati, Audi, Ritz Carlton, and Hazelton Hotel.
Let's Change the Industry!
Check out our website https://www.alphashine.io/ for the latest news!
Our Values:
Customer-Centricity: Curate a culture that focuses on creating a personalized customer experience that exceeds client needs and expectations.
Accessibility and Convenience: Constantly innovate to create a seamless system that prioritizes accessibility, convenience, and ease of use for all.
Diversity and Inclusion: By embracing diversity and inclusivity in our workspace, we strive to deliver ideas and services that better reflect our client base.
Our Culture:
Our team is driven to meet the highest standards, constantly improving our quality and efficiency. All ALPHASHINE associates are dedicated to creating pleasurable experiences for our clientele. Given our collaborative environment, all members can share new ideas, add value, and build meaningful relationships. Every member on our team has a growth mindset, valuing flexibility and innovation.
Job Title: Senior Detailing Associate
Role Overview
The Senior Detailing Associate is responsible for delivering high-quality detailing services while leading on-site execution, maintaining standards, and supporting team development. This role ensures efficiency, consistency, and adherence to company SOPs across all detailing operations.
Key Responsibilities
1. Detailing Execution
· Perform advanced interior and exterior detailing services to company standards
· Handle premium services and complex detailing requirements (sap removal, concreate removal, scratch removal, paint correction and ceramic coating services)
· Ensure all work meets quality benchmarks before vehicle delivery
2. Quality Control
· Conduct final inspections on completed vehicles
· Ensure adherence to SOPs, safety standards, and service checklists
· Address rework promptly and maintain consistency across jobs
3. Team Support & Leadership
· Guide and support junior detailers on-site
· Assist in training new hires and reinforcing best practices
· Act as a point of contact in the absence of a Team Lead/ Operations Manager
· Assist with location opening and closing tasks, admin work – preparing daily report, tracking inventory, etc.
· Provide excellent customer service by addressing client needs and inquiries.
4. Workflow & Efficiency
· Support job allocation and ensure timely completion of tasks
· Maintain productivity standards and minimize delays
· Coordinate with team members to manage workload effectively
· Maintain cleanliness of the workspace and detailing equipment
5. Valet Service
· Safely handle vehicle pick-up and drop-off within designated areas
· Ensure proper documentation and adherence to valet protocols
· Maintain professionalism and care while handling customer vehicles
6. Equipment & Workspace Management
· Ensure proper use and maintenance of tools and equipment
· Maintain cleanliness and organization of the workspace
· Report any damages or shortages promptly
7. Compliance & Safety
· Follow all safety protocols and ensure team adherence
· Maintain professional conduct and discipline on-site
· Support implementation of operational policies
Qualifications & Skills
· 2 years of experience in professional car detailing
· Valid driver’s license (G2/G) with clean driving record
· Strong attention to detail and quality standards
· Ability to handle advanced detailing techniques and tools
· Leadership mindset with the ability to guide team members
· Good communication and teamwork skills
Job Types: Contractor
Hourly rate: $18.50 - $19.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- Toronto, ON M5R 3L2, Toronto, ON M5V 0A1 & Toronto, ON M5V 2V8
Note - No onsite parking, reliably commute or plan to relocate before starting work (required)
Work Location: In person
Pay: $18.50-$19.00 per hour
Ability to commute/relocate:
- Toronto, ON M5R 3L2: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Detailing: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
