Nanaimo Bc Veterinary Jobs – 5 Openings This Week

Veterinary Receptionist
Mahalo Veterinary Hospital —Nanaimo, BC
- $22.15–$30.00 an hour
- Overtime
- Google Suite
- Sales
- Customer service
- Store discount
- Disability insurance
Quick apply
Client Care Representative (Veterinary)
Chase River Veterinary Hospital —Nanaimo, BC
- $19–$22 an hour
- Part-time
- Customer service
- Microsoft Office
- Cashiering
- Store discount
- Dental care
Quick apply
9d
Veterinary Assistant, Applecross Veterinary Hospital
VCA Animal Hospitals —Nanaimo, BC
- $18.25 an hour
- Full-time
- Cleaning
- Flexible schedule

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5d
Veterinary Assistant, Applecross Veterinary Hospital
VCA Animal Hospitals —Nanaimo, BC
Maintaining a clean, calm, and supportive environment for pets and their families. This role is ideal for someone who loves animals, works hard, and wants hands…
$18.25 an hour

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Veterinary Receptionist

Mahalo Veterinary Hospital
Nanaimo, BC

Quick apply

Job details

Part-time | Full-time
$22.15–$30.00 an hour

Qualifications

Computer operation
Google Suite
End-of-shift balancing
Sales
Customer service
Customer appointment booking
Practice management software
Windows
Schedule management
Client services
Customer service orientation
Front desk
Cleaning
Typing
Patient education
Managing patient records
Communication skills
Client interaction
Hospital experience

Full job description

Job description

General Responsibilities
Responsibilities include scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintenance of medical records, handling medication requests, over the counter sales, client correspondence, financial transactions, front office, exam room, and reception area maintenance.

Let’s talk about the “Why”. Do you ever ask yourself why you are doing what you are doing? Do you ever feel like your hospital has no direction? At Mahalo, we never forget why we are here and why we do what we do. It’s central to what we do and how we do it, and that it will always be the center of our vision. We are truly a team who have the same goal: exceptional care of patients and clients. Yes, clients too. While we all love the animals, their owners also need our care, respect, and support because without their trust and cooperation we can’t help their pets. We pride ourselves on our level of professionalism and equality, with a no gossip policy that we take seriously to promote and protect a drama free workplace. There is no BS, and nobody is too fancy to clean a cage or help a co-worker. There is no “that’s not my job” attitude.

Here is the "Nitty Gritty"

Client Care Relations
Mahalo Veterinary Hospital has been ranked #1 Privately Owned Veterinary Hospital in Nanaimo, BC for the last 6 years. Our Client Care Specialists impact our clients in ways that other positions within the hospital do not. They are the face of Mahalo and first contact our patients and their families experience upon arriving at Mahalo. At all times, they must maintain a warm, yet professional appearance and demeanor. To meet our client's expectations they need to be proficient in all hospital protocols, and able to answer any questions a client may have, as well as act as a liaison between client and veterinarian.

Skills
Must possess critical thinking and problem solving skills, compassion, a positive attitude, follow-through, excellent organizational, communication and teamwork skills. Multitasking and accepting constructive criticism is essential. Computer skills include ability to use Windows based computer systems, familiarity with Google Suite is plus, web search and other skills related to working effectively with our cloud based practice management system. Essential typing skills. Ability to have have fun in a fast paced, exciting, friendly and supportive environment with one of the best teams in the business.

Education & Experience
A working knowledge of vaccinations, basic lab tests, common diseases, routine elective procedures, pet behaviour, specialty diets, flea and tick medications, and other typical over the counter veterinary products. Demonstrated ability to effectively triage cases. Preferably a minimum of 2 years experience in a veterinary hospital setting. Experience or interest in working as a veterinary assistant is considered an asset.

Essential Duties and Responsibilities

Provide top-notch customer service
Being attentive to client and pet needs
Able to identify a client's emotional state and work with them compassionately
Work patiently with distressed, frustrated or disgruntled clients
Monitor client flow from check-in to discharge and update clients regularly
Monitor schedule and internal flow and make adjustments as required
Provide client education
Review billing and discharge instructions with clients
Schedule and manage appointment bookings including surgical procedures
Making reminder calls, post appointment/procedure call backs
Assist in cleaning the hospital including the reception area, waiting area, exam rooms, and kitchen
Process payment transactions including refunds
Daily cash out procedures
Assist in the management of debt collection
Relay appropriate information to/from clients to technical team, doctors, and management

Job Types: Full-time, Part-time, Permanent

Salary: $22.15-$30.00 per hour

Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking
Relocation assistance
Store discount
Tuition reimbursement
Vision care

Schedule:

Evening shift
Monday to Sunday
Overtime

Supplemental pay types:

Bonus pay
Overtime pay

Work Location: In person

Job Types: Full-time, Part-time

Pay: $22.15-$30.00 per hour

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
On-site parking
Paid time off

Ability to commute/relocate:

Nanaimo, BC V9T 6L8: reliably commute or plan to relocate before starting work (required)

Experience:

Veterinary Assistant: 1 year (preferred)
Customer service: 1 year (preferred)
Veterinary Reception: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

veterinary jobs in nanaimo bc

Veterinary Receptionist

Client Care Representative (Veterinary)

Veterinary Assistant, Applecross Veterinary Hospital

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