newfoundland and labrador desktop support Jobs – 43 Openings This Week

Desktop Administrator
Medavie —St. John's, NL
- $53,000–$63,000 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
13d
IT Network Administrator
PAL Aerospace —St. John's, NL
- Full-time
- Computer science
- Computer Science
- Customer service
- Employee stock purchase plan
- Dental care
Quick apply
6d
IT Generalist / Field Service Technician
Confidential —St. John's, NL
- Weekends as needed
- Software troubleshooting
- Analysis skills
- Travel
- Dental care
Quick apply
Customer Service / Tech Support Rep – Tech Products (Remote)
Concentrix —Newfoundland and Labrador
- $19.50 an hour
- Weekends as needed
- Remote
- Computer science
- Customer service
- High school diploma or GED
- Wellness program
- Designated paid holidays
IT SUPPORT STUDENT
Nunatsiavut Kavamanga Government —Nain, NL
- IT
IT Service Desk Analyst
Medavie —St. John's, NL
- $50,000–$59,800 a year
- Full-time
- Bilingual
- Customer service
- English
6d
Onsite Field Services Technician, Long Harbour, NL
DXC Technology —Long Harbour, NL
- $60,000–$64,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Application Support Consultant
CGI —St. John's, NL
- $60,000–$120,000 a year
- Full-time
- Hybrid work
- Oracle
- Databases
- SQL
Quick apply
MPS Technical Support Engineer (TSE)
Applied Materials —Mobile, NL
- $96,000–$132,000 a year
- Full-time
- English
- Bachelor's
- Travel
5d
Senior System & Network Administrator
Kraken Robotics —Mount Pearl, NL
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
Quick apply
14d
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
8d

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IT Generalist / Field Service Technician
Confidential —St. John's, NL
A valid provincial drivers license & and good driving record is required. Individuals with extensive previous field service experience is preferred but we will…
Quick apply
Customer Service / Tech Support Rep – Tech Products (Remote)
Concentrix —Newfoundland and Labrador
The Customer Service / Tech Support Rep – Tech Products (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the…
$19.50 an hour

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IT Support Specialist
Olameter Corporation —Aurora, ON
The IT Support Specialist serves as the first point of contact for all IT-related support requests, providing timely and effective technical assistance to…
$40,000–$50,000 a year
Quick apply
5d
Supervisor, Service Desk (Onsite)
Compugen Inc —Richmond Hill, ON
Manage incident and request queues, ensuring timely triage, assignment, resolution, and strong ticket hygiene aligned to ITIL practices.
$65,000–$75,000 a year

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Desktop Administrator

Medavie -
St. John's, NL

Apply Now

Job details

Full-time
$53,000–$63,000 a year
13 days ago

Qualifications

Azure
SCCM
Customer service
Microsoft Office
Bachelor's
Remote access software
Active Directory
Information Technology
VPN

Full job description

Position Type:

Permanent

Closing date:

2026-06-04

Full careers. Full lives.

Join the Medavie Health NL Team

Are you looking for a fulfilling career that makes a meaningful impact on your life, and the lives of others? As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador, Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our strong commitment to delivering healthcare to communities throughout Newfoundland and Labrador.

If you're a passionate professional seeking a unique and meaningful career, MHNL is your destination. Join our team and achieve your full potential in a supportive and dynamic environment.

Reporting to the Team Lead, IT Service Management, the Desktop Administrator provides user support and customer service on company supported computer applications and platforms. The position troubleshoots problems and advises on the appropriate action as part of the Service Delivery team.

The Desktop Administrator should have a positive/can-do attitude, excellent critical thinking skills, works well under pressure, and is committed to continuous learning. As a Desktop Administrator you will be responsible for the following. Responding to requests for technical assistance in person, via phone, electronically using remote support tools. Diagnosing and resolve technical hardware and software issues with desktop, laptop, and ruggedized PCs as well as Smartphones and Tablets. Troubleshooting using available information resources and advise user on appropriate action. Following standard help desk procedures including adhering to and meeting SLA objectives. Identifying and escalating situations requiring urgent attention to Tier III level support as appropriate. Participating in an on-call rotation to provide afterhours support.

Tracking and routing problems and requests and document resolutions. Managing assets and procurement duties as assigned. Creating and using PC builds and images of laptops and desktops to roll-out and repair PCs.

Professional Qualifications & Competencies:

Possess a Community College or University degree in an appropriate discipline, preferably Information Technology, or have a minimum of two years related work experience.
Possess working knowledge of fundamental operations of relevant software, hardware and other equipment including printers, Active Directory, IP Protocol, VPN’s, VoIP phones, remote desktop, MS Office Suite, Microsoft SCCM, Azure Entra.
Have knowledge of ITSM tools such as Cherwell is considered an asset.
Have problem solving, organizational and execution skills.
Possess good interpersonal skills and the ability to manage cross-organizational projects and work with minimal supervision.
Superior customer service skills.

Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

Pay Range: $53,000 - $63, 000 (CAD)

#CBM2

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

Who we are

MHNL is the selected proponent to design, manage and operate a single, integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated, wholly owned NL-based subsidiary of Medavie Health Services (MHS), the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions, including mobile integrated health and community paramedicine programs.

Together with Medavie Blue Cross, MHS is part of Medavie, a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by our team of over 8,200 dedicated professionals, we exist to improve the wellbeing of Canadians so that every life can be lived to the fullest.

We’re one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and certified Rainbow Registered as an organization that champions diversity, equity and inclusion. We foster a culture of caring where people are celebrated beyond their roles and valued for who they are and what they contribute.

If you share our mission of improving the wellbeing of Canadians, join our team.

What it’s like to work with us

We are more than just a workplace – we are a people-focused, visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.

We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth, meaningful experiences, and supportive leadership. At Medavie, you’ll find more than just a job — you’ll find a pathway to a full and rewarding career.

We welcome diversity

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws.

We put safety first

Employees of MHNL are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: [email protected].

Apply Now

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desktop support jobs in newfoundland and labrador

Desktop Administrator

IT Network Administrator

IT Generalist / Field Service Technician

Customer Service / Tech Support Rep – Tech Products (Remote)

IT SUPPORT STUDENT

IT Service Desk Analyst

Onsite Field Services Technician, Long Harbour, NL

Application Support Consultant

MPS Technical Support Engineer (TSE)

Senior System & Network Administrator

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

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