Nova Scotia Account executive Jobs – 74 Openings This Week

Customer Success Specialist (Automation)
Graybar —Dartmouth, NS
- No weekends
- Salesforce
- Presentation skills
- Travel
- Profit sharing
- Disability insurance
Product Line Manager - Geomembrane & Specialty Market
IPG —Nova Scotia
- Full-time
- Marketing
- Engineering
- Data analysis skills
Quick apply
11d
Manager, Planning & Design - Retail Development
North Atlantic | North Sun Energy —Dartmouth, NS
- Full-time
- Management
- Engineering
- Microsoft Office
- Wellness program
- Disability insurance
Quick apply
5d
Manager, Planning & Design - Retail Development
North Atlantic | North Sun Energy —Halifax, NS
- Full-time
- Management
- Engineering
- Microsoft Office
- Wellness program
- Disability insurance
Quick apply
5d
Senior Account Manager
Office Interiors —Dartmouth, NS
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Business development
- Employee assistance program
Quick apply
11d
Account Executive - Ai, Maritimes
AutoTrader.ca —Halifax, NS
- $65,000–$70,000 a year
- Salesforce
- AI
- Negotiation
- Employee assistance program
Financial Service Representative
easyfinancial —Halifax, NS
- $18.00–$18.50 an hour
- Full-time
- Customer service
- Financial services
- Negotiation
Quick apply
11d
Office Manager
Dependable Truck & Tank Ltd —Dartmouth, NS
- $85,000–$120,000 a year
- Overtime
- Customer service
- Microsoft Office
- Administrative experience
- Dental care
- Life insurance
Quick apply
Office Administrator & Bookkeeping Coordinator
Confidential —Truro Heights, NS
- $20–$25 an hour
- Full-time
- Google Suite
- Microsoft Office
- Administrative experience
Quick apply
10d
Media Sales Executive
Stingray Radio Inc. —Halifax, NS
- Full-time
- Hybrid work
- Business development
- Presentation skills
- In-person
- Disability insurance
- Dental care
Quick apply
11d
Account Executive
Nova Staffing Inc. —Dartmouth, NS
- $65,000–$70,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
Quick apply
3d
Project Administrator - Security Solutions (Capital Projects)
Convergint Technologies Ltd —Dartmouth, NS
- Microsoft Powerpoint
- Microsoft Word
- Research
- Designated paid holidays
- Dental care
Quick apply
Senior Sales Engineer
Venor —Halifax, NS
- Full-time
- Hybrid work
- CRM software
- Inventory management
- ERP systems
- Paid time off
- Work from home
Quick apply
6d
XB - Enterprise Account Executive
Xplore Inc —Nova Scotia
- Full-time
- Remote
- Marketing
- Salesforce
- Microsoft Office
Quick apply
Sales Account Executive
E2M SOLUTIONS PRIVATE LIMITED —Halifax, NS
- Communication skills
- Negotiation
Associate Account Executive
Postmedia Network Inc —Halifax, NS
- $40,000–$50,000 a year
- Full-time
- Remote
- CRM software
- Business development
- AI
- Dental care
Quick apply
Account Executive - Digital Sales - Canada
U.S. Bank National Association —Halifax, NS
- $55,100–$73,500 a year
- 8 hour shift
- Salesforce
- No university degree
- Business
Practice Consultant Executive
QHR Technologies Inc —Halifax, NS
- $75,000–$95,000 a year
- Full-time
- Hybrid work
- Salesforce
- Public speaking
- Business development
Quick apply
14d
Branch Administrator
Ainsworth Inc. —Halifax, NS
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Dental care
Quick apply
Project Assistant
Pinchin Ltd —Dartmouth, NS
- Microsoft Outlook
- Administrative experience
- Quality Control
Quick apply

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account executive jobs near nova scotia

Customer Success Specialist (Automation)

Graybar -
Dartmouth, NS

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Job details

Qualifications

Contract management
Customer relationship building
Customer retention
Salesforce
Upselling
Key account management
Client relationship development
Cross-selling
Presentation skills
Client services
Customer service orientation
Contracts
Supervisory control and data acquisition (SCADA)
Certified Scrum Master
Cross-functional collaboration
Account management
Escalation handling
Communication skills
Team coordination
Negotiation
Cross-functional communication
Analytics

Full job description

Job Brief

The Customer Success Specialist is responsible for driving customer retention, expanding recurring revenue, and delivering an exceptional customer experience.

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.

Graybar Canada is a leader in the distribution of high quality electrical, automation, and telecommunications products that supports these operations through related supply chain management and logistics services. Graybar Canada operates more than 35 branches across Canada. As one of Canada's largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.

Graybar Canada has an exciting career opportunity available. We are currently seeking a Customer Success Specialist (Automation) to join our Atlantic Regional Office in Dartmouth, NS.

Graybar Canada offers a competitive compensation and benefits package including:

No Evening or Weekend Shifts
TELUS Health Virtual Care
Cost shared Health and Dental Benefits
Life & AD&D Insurance
Employee Profit Sharing Program
Long Term Disability Benefits
Group RRSP Matching
Corporate Fitness Membership Program
Employee Share Purchase Program
Computer Purchase Plan
Tuition Reimbursement Program
Service Awards Program

Summary:

As a key member of the Atlantic Automation Solutions & Services team, the Customer Success Specialist is responsible for driving customer retention, expanding recurring revenue, and delivering an exceptional customer experience. This role manages a portfolio of customers with service, support, and subscription-based agreements, ensuring they achieve maximum value from their investments in our Solutions & Services offerings.

The successful candidate will proactively oversee contract renewals, build strong customer relationships, identify opportunities for service expansion and cross-functional solutions, and collaborate with internal teams to support customer success objectives. By acting as a trusted advisor, the Customer Success Specialist helps customers achieve their operational goals while contributing to the continued growth and profitability of the business.

Requirements:

Own the renewal process for service & subscription contracts in the assigned account portfolio.
Track renewal dates, prepare renewal proposals, mitigate risks of non-renewal.
Collaborate with sales or account management to secure renewal agreements before contract expiry.
Onboard new customers (or new services within existing customers) to ensure they are setup correctly and begin receiving value early.
Drive adoption of subscribed services and solutions – monitor usage, conduct health checks, identify gaps.
Identify opportunities to expand services / solutions usage or upgrade subscription tiers.
Work with sales/support/technical teams to propose additional services or features aligned with customer needs.
Serve as primary customer contact post-sale for services/solutions offerings.
Develop and maintain relationships with key stakeholders in customer organization (operations, plant/maintenance/engineering, finance).
Conduct periodic review meetings (Quarterly Business Reviews or similar) to communicate value delivered, ROI, performance metrics, usage, roadmap.
Monitor account health indicators (service usage, support issues, feedback) to proactively address issues.
Escalate or coordinate internal resources (technical, support, delivery) as needed to resolve issues.
Create action plans for at-risk customers.
Use CRM / CSM tools (e.g. Salesforce, etc.) to maintain accurate account data, contract status, renewal pipeline.
Track KPIs such as Renewal Rate, Churn Rate, Net Dollar Retention, ARR growth, Customer Satisfaction (NPS, CSAT), Time-to-Value.
Report regularly to leadership on portfolio performance vs targets.
Coordinate closely with Sales, Delivery / Implementation / Field Service Teams, Technical Support, Finance to ensure alignment in customer expectations and contract commitments.
Provide feedback to product & service development teams about customer needs, feature gaps, market demands, etc.
Customer Success & Experience Improvement
Develop customer success plans for strategic/large accounts.
Drive customer education, enablement (training, documentation, best practices) to ensure customers can leverage the full value of the services/solutions

Desired Skills & Experience:

Experience in customer success, account management, or a related role, preferably in a B2B / industrial, automation, or technology service environment.
Demonstrated track record of managing renewal targets, ARR, or subscription-based contracts.
Strong interpersonal, communication (verbal & written), presentation skills. Ability to engage with executive level stakeholders.
Analytical mindset – able to use data, dashboards, metrics to drive decisions & identify opportunities/risks.
Proficiency with CRM / CSM tools (e.g. Salesforce, Gainsight, or similar) and reporting tools.
Comfortable working in cross-functional teams; ability to coordinate internally (sales, technical, support) to deliver on customer commitments.
Strong problem solving and negotiation skills.
Experience in industrial automation, Rockwell or similar ecosystems (PLC/SCADA/software/services) is a plus.
Experience with subscription software / cloud-based services, or digital transformation solutions.
Familiarity with renewal / churn best practices, customer health scoring.
Experience conducting QBRs or EBRs (Quarterly/Executive Business Reviews).
Ability to travel to customer sites, distributor events, etc.
Expansion ARR (upsell / cross-sell revenue).
Customer Satisfaction

The above is a brief outline of position responsibilities and does not intend to be all inclusive of the current or future duties, responsibilities, or reporting relationships. If you are highly motivated and have a passion for customer service, and are looking for a fund, rewarding career, we would be pleased to talk to you about joining Graybar Canada.

Graybar Canada is an equal opportunity employer that encourages interested candidates to apply.

We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.

#indeed123

Apply Now

Refine Your Search

account executive jobs in nova scotia

Customer Success Specialist (Automation)

Product Line Manager - Geomembrane & Specialty Market

Manager, Planning & Design - Retail Development

Manager, Planning & Design - Retail Development

Senior Account Manager

Account Executive - Ai, Maritimes

Financial Service Representative

Office Manager

Office Administrator & Bookkeeping Coordinator

Media Sales Executive

Account Executive

Project Administrator - Security Solutions (Capital Projects)

Senior Sales Engineer

XB - Enterprise Account Executive

Sales Account Executive

Associate Account Executive

Account Executive - Digital Sales - Canada

Practice Consultant Executive

Branch Administrator

Project Assistant

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