nova scotia it help desk Jobs – 17 Openings This Week

Service Desk/Network Support
Municipality of Pictou County —Pictou, NS
- From $60,177.59 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Wellness program
- Paid time off
Quick apply
1d
Information Technology & Cyber Security Lead - Halifax Campus
Northwoodcare Inc. —Halifax, NS
- 8 hour shift
- No university degree
- Organizational skills
- IT
- Store discount
- Mileage reimbursement
Quick apply
7d
Deskside Support Analyst - Onsite
Compugen Inc —Halifax, NS
- $50,000–$65,000 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- Computer Science
- Windows
IT Project Analyst
Protocase Inc./45Drives Ltd. —Sydney, NS
- $54,000–$57,000 a year
- Full-time
- Customer service
- Linux
- Dental care
- Life insurance
Quick apply
7d
Clinical Service Desk
NTT Ltd —Halifax, NS
- $34,387–$47,760 a year
- Overtime
- English
- High school diploma or GED
- Travel
Field Support Analyst
Halifax Regional Municipality —Halifax, NS
- $44.15 an hour
- Full-time
- Computer science
- Computer Science
- Customer service
1d
Senior Software Developer (Next JS)
Resulta —Bedford, NS
- Hybrid work
- Computer Science
- Databases
- Bachelor's
- Dental care
- Flexible schedule
In-House Security Tech Support
Wilsons Security —Dartmouth, NS
- Full-time
- Analysis skills
- Communication skills
Quick apply
Bilingual Customer & Sales Support Coordinator
Electric Avenue Manufacturing Inc. —Halifax, NS
- $60,000–$72,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Store discount
- Disability insurance
Quick apply
11d
Team Leader – Groundwater Resources
Stantec —Dartmouth, NS
- Temporary
- Engineering
- Data analysis skills
- Master's degree
- Wellness program
- Employee stock purchase plan

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Information Technology & Cyber Security Lead - Halifax Campus
Northwoodcare Inc. —Halifax, NS
Support the development and enforcement of IT standard operating procedures. Assist with vendor management, service reviews, and ongoing technology service…
Quick apply
7d

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IT Support Specialist
Olameter Corporation —Aurora, ON
Use of tools for hardware installation and repair. The IT Support Specialist serves as the first point of contact for all IT-related support requests, providing…
$40,000–$50,000 a year
Quick apply
5d
Manager, IT Service Desk
Ontario Power Generation —Oshawa, ON
Education Level: Post-secondary education in Information Technology, Computer Science, Information Systems, or a related discipline (college diploma or…
$111,000–$161,000 a year
13d

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it help desk jobs near nova scotia

Service Desk/Network Support

Municipality of Pictou County -
Pictou, NS

Quick apply

Job details

Permanent | Full-time
From $60,177.59 a year
1 day ago

Qualifications

Jira
Operating systems
Software troubleshooting
BMC Remedy
Customer service
Enterprise software
LAN
Windows
Technical support
Microsoft Office
Remote access software
Network support
ServiceNow
Linux
Communication skills
Help desk
VPN

Full job description

Job Summary
We are seeking a dedicated Service Desk/Network Support specialist to provide comprehensive technical assistance to our users. This role involves troubleshooting hardware and software issues, supporting network infrastructure, and ensuring optimal IT support across various operating systems and platforms. The ideal candidate will possess strong communication skills and a solid understanding of computer networking, operating systems, and help desk procedures to deliver exceptional customer service and technical support.

Responsibilities

Provide first-line support for desktop, laptop, and mobile device issues across Windows, macOS, and Linux operating systems.
Troubleshoot software problems including Microsoft Office applications, operating system errors, and hardware malfunctions.
Support network connectivity issues related to LAN, VPN, firewalls, and other network components.
Assist with configuring and maintaining computer hardware and peripherals.
Manage service tickets using ServiceNow, Jira, or BMC Remedy to document issues and resolutions efficiently.
Monitor and resolve network security concerns such as firewall configurations and VPN access.
Collaborate with IT teams to escalate complex issues and ensure timely resolution.
Maintain knowledge of current technology trends and assist in implementing new solutions to improve support services.
Communicate effectively with end-users to provide clear instructions and updates on issue resolution status.

Experience

Proven experience in technical support or help desk roles supporting Windows, macOS, Linux operating systems.
Familiarity with computer networking concepts including LAN, VPN, firewall management, and network troubleshooting.
Hands-on experience with ticketing systems such as ServiceNow, Jira, or BMC Remedy.
Knowledge of software troubleshooting techniques for common enterprise applications like Microsoft Office suite.
Understanding of hardware components including desktops, laptops, routers, switches, and peripherals.
Experience supporting remote users via remote desktop tools or VPN connections is preferred.
Strong communication skills with the ability to explain technical issues clearly to non-technical users. This position offers an engaging environment for IT professionals eager to support diverse technology environments while enhancing their skills in network support and customer service excellence.

Pay: From $60,177.59 per year

Benefits:

Company pension
Employee assistance program
Extended health care
Paid time off
Wellness program

Work Location: In person

Quick apply

Refine Your Search

it help desk jobs in nova scotia

Service Desk/Network Support

Information Technology & Cyber Security Lead - Halifax Campus

Deskside Support Analyst - Onsite

IT Project Analyst

Clinical Service Desk

Field Support Analyst

Senior Software Developer (Next JS)

In-House Security Tech Support

Bilingual Customer & Sales Support Coordinator

Team Leader – Groundwater Resources

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