oakville, on hotel front office Jobs – 11 Openings This Week

Guest Service Agent
Marriott International, Inc —Burlington, ON
- Weekends as needed
- Customer service
- English
- Microsoft Office
- Dental care
Hotel Night Auditor
Courtyard Marriott Toronto Mississauga/West —Mississauga, ON
- $21.91 an hour
- Night shift
- Bar
- Hotel
- Restaurant
- Dental care
- Vision care
Quick apply
Guest Service Agent Part Time
DoubleTree by Hilton Hotel Hotel Toronto Airport West —Mississauga, ON
- $20–$25 an hour
- Part-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
Quick apply
9d
Guest Service Agent
Motel 6 / Studio 6 —Burlington, ON
- $17.60 an hour
- Overtime
- Hospitality
- Sales
- Customer service
Quick apply
Front Desk Agent
Hilton Garden Inn Toronto Airport West —Mississauga, ON
- $18.60–$19.60 an hour
- Full-time
- Microsoft Word
- Google Suite
- English
- Dental care
- Paid time off
Quick apply
3d

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Night Auditor | The Pearle Hotel & Spa
The Pearle Hotel and Spa, Autograph Collection —Burlington, ON
Count and secure all cash on hand, preparing and submitting cash reports to head office in a timely manner. Knowledge of Accounting and Software: Familiarity…
From $22 an hour
Quick apply
Hotel Night Auditor
Courtyard Marriott Toronto Mississauga/West —Mississauga, ON
At Courtyard by Marriott Toronto Mississauga/West, we offer competitive wages, discounted room rates at Marriott properties and Crescent managed hotels,…
$21.91 an hour
Quick apply

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Front Desk Clerk
Skye Hotel Ridgetown —Victoria Road, ON
This role combines front desk responsibilities with leadership tasks, ensuring smooth operations, guiding staff, and providing outstanding guest service.
$17.60–$18.00 an hour
Quick apply
Front Desk Agent
Holiday Inn Express & Suites Bowmanville —Bowmanville, ON
Greet walk-in guests and guests with reservations when they arrive at the front desk. Book reservations for individuals, families and groups as required.
$17.90–$18.60 an hour
Quick apply
7d

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hotel front office jobs near oakville, on

Guest Service Agent

Marriott International, Inc -
Burlington, ON

Apply Now

Job details

Full-time

Qualifications

Customer service
English
Microsoft Office
High school diploma or GED
Organizational skills
Computer skills
Communication skills
Hotel experience
Time management

Full job description

Additional Information
Job Number26061397
Job CategoryRooms & Guest Services Operations
Location1110 Burloak Drive, Burlington, ONT, Canada, L7L 6P8
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

Additional Information: This hotel is owned and operated by an independent franchisee, Burloak Hospitality Limited. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Opened in December 2018, the Courtyard by Marriott Burlington is looking for energetic part time Guest Services Associates to join our team. The newest hotel to Burlington/Oakville features 135 guestrooms and suites with 1800 sq. ft of flexible meeting space, indoor salt-water pool, state-of-the-art fitness centre and on-site Bistro Restaurant & Lounge.

As a Guest Services Associate, you are often the first point of contact and the first impression for our guests. Your warm personality and work ethic will reflect how our guests perceive the hotel as they begin and end their stay. If you are someone who wants to be part of something bigger, to be connected by our culture and driven by a passion to help others succeed, we encourage you to explore a hotel career with Courtyard by Marriott.

Responsibilities

Ensures guest satisfaction by dealing with guests in a pleasant, courteous, and professional manner, answering any questions and following up on requests and problems promptly

Responsible for maximizing the selling, up-selling and cross selling hotel rooms by turning prospect clients into hotel guests

Efficiently handle any function of the front office from the reception, to guest accounting, reservations, telephones, and guest check in and out, in accordance with hotel policies and procedures

Maximize hotel’s revenue and occupancy by turning prospect callers and clients into hotel guests

Accurately registers all guests arriving at the hotel in compliance with the credit and identification policy

Operates the front office computer systems, posts all guest charges and payments incurred during the shift and balances shift totals with backup documents

Maintains cashier float as supplied, provides currency exchange for guests, and prepares cash deposits

Attends scheduled staff meetings, training, and orientation sessions

Maintain communications with all departments in order to deal with early check-ins, late check-outs, day rooms, unexpected departures, stay-overs, and room changes (as necessary

Controls and sign out keys in accordance with procedure

Deal with guest requests and/or issues in a courteous, prompt, and professional manner

Follows the policies and procedures and all brand standards as outlined by Marriott

Follows all policies, procedures and rules as stated in the Courtyard By Marriott safety and emergency policies and procedures

Perform any reasonable requests as assigned or directed by management

Physical Aspects of Position

Stand, sit, or walk for an extended period of time

Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance

Schedule:

Day shift

Evening shift

Morning shift

Night shift

Minimum one (1) year experience in Customer Service, and Hotel Front Desk strongly preferred

Must have High School diploma/secondary qualification or equivalent; some college/university preferred

Must speak fluent English; additional language skills preferred but not required

Available to work early mornings, evenings, weekends and public holidays

Enthusiastic and self-starting personality with an even disposition

Maintain a professional appearance and manner at all times

Ability to effectively deal with guest and employee concerns in a friendly and positive manner

Computer proficiency (Microsoft Office applications)

Excellent prioritization, organizational, time management and problem-solving skills

Current Courtyard brand experience preferred / Marriott brand experience an asset

Must already be legally permitted to work in Canada

Required Competencies

Communication Proficiency

Customer/Client Focus

Organizational Skills

Performance Management

Problem Solving/Analysis

Results Driven

Teamwork Orientation

Technical Capacity

Time Management

Dental care, Extended health care, On-site parking, Overtime pay, Discounted or free food. 19$-21$

This company is an equal opportunity employer.

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hotel front office jobs in oakville, on

Guest Service Agent

Hotel Night Auditor

Guest Service Agent Part Time

Guest Service Agent

Front Desk Agent

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