Know our Family. Seize the Moment.
We currently have an opening for a part-time Village Centre Lounge Attendant and Concierge Service (ProServ Certified).
As a Village Centre Lounge Attendant and Concierge Service, you are professional, you are connected, and you are empowered. In every moment and in every interaction. You have a strong willingness and devotion to the highest level of customer service, impossible is Conciergable! You come to us with a strong customer facing background within the hospitality/service industry and are available to work a flexible schedule (16-24 hours per week), primarily covering evening shifts (2:45 pm to 11:15pm) on Fridays, Saturdays, Sundays, and holidays.
Are you ready to join our team to provide our owners and guests world-class exceptional customer service?
A day in the life of a Village Centre Lounge Attendant and Concierge Service:
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Provide prompt, professional, and courteous service to Owners and Guests, in a personalized and refined manner
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Assist our sales team in providing tours of our Amenity Centre
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Operate our newly opened Terrace Bar by promptly serving a variety of beverages with enthusiasm and personable service
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Assist in the opening & closing duties of the Terrace Bar & Amenity Centre including various clean-up duties as required
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Set-up and assist with daily programs and events as scheduled
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Assist the Operation Manager in duties associated with the smooth operation of the Village Centre as needed
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Complete administrative duties as assigned
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Review pass-on at every shift to ensure full understanding of requests and timelines
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Our Centre opens at 6:30am and closes at 11:30pm so shift times can vary.
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Wage is $18.00 to $20.00 per hour.
What you bring to the table:
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ProServ Certification required for the role
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A sensational customer service philosophy, with the desire to exceed expectations at every opportunity
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3 – 5 years of working experience at a significantly high Customer Service level, preferably in the hospitality industry
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Ability to manage a flexible schedule which could include weekdays, evenings, weekends and holidays when required
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Outgoing & kind personality
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Proven ability to work independently as well as part of a larger team
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Strong written and verbal communication skills
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Highly developed interpersonal, organizational, and problem-solving skills
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Ability to adjust to continually shifting priorities
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Consistently neat, clean, and professional appearance
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Ability to maintain confidentiality and to use discretion when dealing with Owners, Guests, and Vendors
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Strong computer skills including an expert working proficiency in Outlook, Excel, and Word
As a world class resort-style community association, we are pleased to provide you with the following:
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Hourly wage range: $18.00 - $20.00 per hour
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Opportunity for career advancement
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Employee centric culture
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Customized training programs
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Staff events & activities throughout the year
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On-site parking
Do you see the magic? Are you ready to be part of the lifestyle? Join the award winning community of Westman Village by applying through: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f365331c-8337-4cd0-889d-3a12856b99a3&ccId=9200728505782_2&lang=en_CA
We thank all applicants for their interest; however only those selected for an interview will be contacted. No telephone or agency inquiries please.
