About the Opportunity:
Working closely with internal teams, you will be accountable for assessing, evaluating and making decisions about risks for both new and existing customers. This position is responsible for supporting the development and maintenance of a profitable portfolio of desirable business through marketing, analysis, sales, service and underwriting.
Responsibilities & what you’ll be doing:
Produce and underwrite new and renewal business by assessing the risk, pricing, choosing the appropriate market/company, preparing final quote and sending it to the broker; to consistently achieve budgeted financial results (premium, loss ratio, retention, commissions, pricing, new business, premium collection, and expense management) through execution of market segment strategies.
Interact and collaborate with a team of market segment colleagues and other critical internal/external business associates.
Underwriter is responsible for assessing, loss analyzing, negotiating, rating, and issuing new business, renewals and endorsements for an assigned portfolio based on the company’s underwriting pricing and guidelines.
Produce policy changes and endorsement by underwriting, pricing and issuing policies;
Establish and maintain professional working relationships with markets/companies and brokers through telephone conversations and one-to-one meetings (as may be required);
Overall administration of assigned accounts from submission to expiration;
Corresponding directly with brokers and other external contacts;
Collaborating and corresponding verbally and in writing with internal support teams;
Performing quality control of rating, coding, and issuance output to ensure accuracy of work
(e.g. exposure bases, limits, coverage extensions, modifications, data entry, etc.);
Mentor / train junior underwriter(s) and technical assistant(s);
Continuously manage book of business (maintain quality of business required by market segment strategy).
Accountable for accurate underwriting documentation/ information in account management systems and adherence to documentation standards.
Customer interaction focuses on meeting customer expectations for response time and knowledge of products and business.
Demonstrate operational excellence by complying with Best Practices, and managing desk to meet customer expectations.
Work strategically and tactically with brokers to ensure appropriate level of understanding of company goals and objectives.
Conduct self in a professional manner both internally and externally
Identify, analyze and develop sources of new business; assists in developing marketing strategies for new or improved products.
Partner with peers in other product lines to leverage multi-line opportunities.
Establish and maintain superior business and service oriented partnerships with SWG’s broker partners through; regular and frequent attendance communication and service standards
Maintain market intelligence, business insurance trends and industry knowledge.
What We Look For:
- Bachelor’s degree preferred and/or; CIP or FCIP designation or equivalent
- 5+ years of commercial property & casualty underwriting experience).
- Expertise and depth in policy wordings, forms and applicable coverage’s.
- Superior relationship management skills proven through established broker relationships
- Demonstrated track record of generating new business premium.
- Demonstrable proficiency in underwriting basic to moderately complex books of commercial property and casualty products
- Strong organizational/administrative skills and highly detail oriented.
- Excellent presentation skills – comfortable speaking in front of small and large groups.
- Excellent written and verbal communication skills.
- Ability to work independently and as a contributing team member.
- Ability to deliver results even when working to meet tight deadlines.
- Proficient with Microsoft Office Suite;
- Proven mathematical and analytical skills;
- Considerable experience in a highly service-oriented role;
- Strong commitment to ongoing education and learning.
