Ottawa Gatineau, On Remote bilingual customer service representative (english/french) Jobs – 16 Openings This Week

Remote Bilingual Customer Service Representative (English/French)
NTT DATA Canada, Inc. —Ottawa, ON
- $16.20–$18.50 an hour
- Full-time
- Remote
- Bilingual
- Customer service
- English
Business Development - Government
SFC Energy Ltd - Canada —Ottawa, ON
- Full-time
- Hybrid work
- Bilingual
- Sales
- Engineering
- Disability insurance
- Paid time off
Quick apply
Remote Bilingual Customer Service Representative (English/French)
NTT Ltd —Ottawa, ON
- $16.20–$18.50 an hour
- Full-time
- Remote
- Bilingual
- Customer service
- English
Bilingual Customer Experience Representative -French and English
Teksavvy Solutions Inc. —Ottawa, ON
- $19.85–$23.13 an hour
- Part-time
- Bilingual
- Spanish
- Writing skills
- Wellness program
- Employee assistance program
Quick apply
8d
Court and Client Representative (irregularly scheduled hours and on-call contracts)
Ministry of the Attorney General —Ottawa, ON
- $29.53–$34.75 an hour
- Temporary
- Bilingual
- Customer service
- English
- Dental care
- Employee assistance program
Customer Service Representative
Resolve Sleep Health —Ottawa, ON
- $22 an hour
- Full-time
- Bilingual
- Customer service
- English
- Dental care
Quick apply
TELUS Sales Representative — Commission-Based (Part-Time & Full-Time)
TELUS Parlez Wireless —Ottawa, ON
- $50,000.00–$152,715.38 a year
- Part-time
- Bilingual
- Sales
- English
Quick apply
Commercial Sales Manager
Drake International Inc —Ottawa, ON
- $75,000–$95,000 a year
- Remote
- Bilingual
- English
- Business development
Quick apply
6d
Regional Sales Manager, Canada
SVP Worldwide —Ottawa, ON
- Bilingual
- Up to 50% travel
- Sales

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Bilingual Order & Scheduling Coordinator (Capital Equipment)
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Monitoring Call Centre Operator -Bilingual (English/French)
Firetronics 2000 Inc. —Markham, ON
Handle all telephone calls efficiently and in a professional manner. Excellent telephone and communication skills. Diligently keep required records and files.
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Remote Bilingual Customer Service Representative (English/French)

NTT DATA Canada, Inc. -
Ottawa, ON

Apply Now

Job details

Full-time
$16.20–$18.50 an hour

Qualifications

Bilingual
French
Customer service
English
Typing
Communication skills

Full job description

Req ID: 347529

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in the possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.

A Career at NTT DATA Means:

Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

Position Overview:

As a Bilingual Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!

Position: Bilingual Customer Service Representative
Position Status: Full Time - Remote
Hours of Work: Monday - Sunday 8:00am - 12:00am EST
Rate of Pay: $16.20 - $18.50/Hour
Location: Open to residents of Alberta, Manitoba, New Brunswick, and Nova Scotia

Responsibilities:

Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.
To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.
Respond to complex customer inquiries and complaints in a highly informed, accurate and responsible manner in accordance with resources provided.
Accurately complete appropriate documentation for each interaction, and wrap up by inputting data for call history, sending messages to appropriate third parties when required, and/or initiating the necessary customer fulfillment.
Remain current on program and product information by being committed to continuous learning.
Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.

Requirements:

Strong written and verbal skills in both English and French languages.
Demonstrated passion for customer satisfaction excellence and prior experience is an asset.
Interactive customer service environment required.
Related experience in the food and/or retail industry considered an asset.
Strong and developed oral and written communication skills, including typing, spelling, and grammar.
Demonstrated ability to implement change efforts.
Ability to learn new skills/concepts and apply this knowledge quickly and accurately.
Advanced knowledge of PCs and familiarity with system navigation.
Positive attitude and demonstrated ability to get along with others.
Professional, empathetic, and naturally caring conversational style.
Display tact and diplomacy in handling all levels of customer interaction.
Ability to resolve complex, and often sensitive customer complaints/inquiries in a professional manner in accordance with company policies and procedures, values, and best practice.
Ability to work all required shifts.

Working From Home Requirements:

High Speed internet with a minimum 30mb/s download and 10mb/s upload speeds (No Satellite Internet)
A physical space where you can fit your PC and Monitor near a router or modem that is private and free of distraction.
You must be connected via Ethernet port and not by Wi-Fi.
Ability to download and use the Google Authenticator app.
Must have IOS 11 or Android version 10 (or newer).

This job posting is for future vacancies. Applications are screened with AI technology and reviewed by NTT DATA recruiters.

#BIND

Inclusion. Belonging.

Unleashing the power of being unique.

We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

At NTT DATA what you do matters. Because here YOU can.

Apply Now

Refine Your Search

remote bilingual customer service representative (english/french) jobs in ottawa gatineau, on

Remote Bilingual Customer Service Representative (English/French)

Business Development - Government

Remote Bilingual Customer Service Representative (English/French)

Bilingual Customer Experience Representative -French and English

Court and Client Representative (irregularly scheduled hours and on-call contracts)

Customer Service Representative

TELUS Sales Representative — Commission-Based (Part-Time & Full-Time)

Commercial Sales Manager

Regional Sales Manager, Canada

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