Applications Specialist
London or Cambridge, Ontario
We are seeking talented and energetic individuals to join our growing team!
Greatness takes continuous evolution.
That's why we're bringing together relentless problem solvers, proven processes, and audacious thinkers. We are driving to become one unrivaled force in automation - pushing what's possible for ourselves and our customers.
One team. Any challenge.
Convergix is a global automation systems integrator serving diverse end markets. We design, build, test, and integrate custom solutions to automate our customers’ operations, focusing on unique challenges others struggle to address. As a team, we are on an improvement journey in pursuit of our vision: to become the ultimate trusted partner to our customers, capable of solving any industrial automation challenge with our passionate people, world renowned processes and diverse experience. If you want to join a team whose mission is to elevate the automation industry, we want to hear from you! Learn more about us: https://convergixautomation.com/ (https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fconvergixautomation.com%2F&data=05%7C02%7Cmukta.sharma%40convergixautomation.com%7C8a35d855efd741ba6f7108dcc04ce34c%7C06fb138ca32c4201a888bc0403ced0f6%7C0%7C0%7C638596683723380481%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=d7O6OkgVNOq38Fo0Ri6o01X9xWkwg6EY9oQ4CktBFRA%3D&reserved=0)
The Role
As an Applications Specialist, you will develop three or more project opportunities daily and visit customer manufacturing sites across North America to understand customers’ challenges and identify opportunities. You will conceptualize custom automation solutions using smart industrial robots and develop the plan to make each concept a reality. Your mission is to deliver comprehensive proposals covering scope, costing, schedule, and performance criteria. Given the client-focused nature of the work, occasional weekend or after-hours work may be required. This position reports to the Team Leader, Applications.
Key Responsibilities
- Engage customers through requirements definition, concept generation, cost development, mapping constraints to design trade-offs, and proposal presentation.
- Engage with the salesperson to support the win strategy.
- Interact with sales and management teams to lead technical alignment.
- Present concepts to customers emphasizing competitive advantages.
- Support the internal proposal design team and processes.
- Document technical requirements and project risks; oversee project plans and change procedures.
- Participate in technical advisory roles and interact with customers at all levels, as required.
- Ensure effective handoff to operations for maintenance and troubleshooting.
- Follow a standardized quoting process.
- Deliver standardized presentations including capture plans, executive reviews, and customer reviews.
- Standardized tools include proposal templates, cost worksheets, CAD for concept design, industry/customer compliance matrices, and FAT/SAT criteria.
- Access to technical writers and dedicated simulation/CAD resources to enhance proposals.
- Leverage cross-business expertise and reference machines via knowledge-sharing platforms such as SharePoint and MS Teams.
- Firsthand experience in robotics, automation, mechanical design, custom machinery, and/or control systems
- Talent to conceptualize automation solutions to complex manufacturing challenges in a collaborative team.
- Develop supplier scopes (SSOWs) and evaluate supplier compliance in partnership with Supply Chain Management
- Maintain an active risk register through the quote cycle; rate probability/impact, execute mitigations, and escalate when triggers are met
Qualifications and Experience
Essential
- Degree in Engineering or equivalent experience.
- 3-5+ years of automation industry experience, preferably with direct experience developing technical proposals, costing, and scope
- Experience in Quoting, Sales and Customer Interaction is preferred.
- Ability to read mechanical design drawings and customer part prints.
- Ability to develop basic CAD concepts.
- Understanding of Electrical & Pneumatic controls architecture preferred.
- Strong communication skills to present to internal teams, customers, and vendor partners.
- Work with project teams and customers to design and estimate complete systems.
- Recognize cost factors such as timelines, materials, labor, and tooling.
Physical Demands
- The employee is regularly required to stand, walk, sit, use hands, reach, stoop, kneel, talk, and hear.
- Occasionally lifts or move up to 25 pounds.
Perks of Being Part of the Team
CONVERGIX offers a generous compensation and benefits package including:
- RRSP with company match
- OT after 40 hrs for hourly employees
- Long term disability
- Employee Assistance Program
- Virtual online Tele-health
- Benefits Plan that includes Medical, Dental, and Vision coverage
- Profit Sharing
Compensation
Competitive salary range: $90,000 – $140,000, based on experience.
What does CONVERGIX value?
Our values are the foundation on which we build CONVERGIX; we adhere to these no matter what mountain we climb.
- Integrity - Respect, Transparency, Commitment
- Excellence - Continuous Improvement, Innovation, Collaboration, Communication
- Passion - Momentum, Sense of Urgency, Growth, Success, Velocity
We thank all candidates for their interest, however only those considered for an interview will be contacted.
CONVERGIX Automation Solutions has an accommodation program in place that provides reasonable accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources.
Convergix is an equal opportunity employer. All qualified applicants will be considered without regard to any protected characteristic under applicable law.
